client services supervisor.

This is a "Destination Role" designed for a sharp, driven professional who prioritizes operational ownership and long-term stability over vertical title-chasing. In an industry where the average tenure is nearly double that of general manufacturing, our client offers a rare opportunity to become an indispensable expert. You won't just be a department leader; you will be the definitive authority on the bridge between specialized craftsmanship and a global client base. If you are a high-accountability leader who finds fulfillment in mastering a complex craft and driving a team toward consistent excellence, this is your next career chapter.

What Our Client Offers (Benefits)

Comprehensive medical, dental, and vision insurance.

Paid Time Off (PTO) package and paid holidays.

401(k) retirement plan with competitive company matching.

Stable schedule with excellent work life balance.

Opportunity to lead within a sophisticated, global manufacturing environment.

Responsibilities:
Departmental Leadership: Orchestrate the daily activities of the client services team, fostering a culture of precision, accountability, and professional growth.

Order Management: Oversee the full lifecycle of complex sales portfolios within the enterprise ERP system, ensuring 100% data integrity and fulfillment accuracy.

Operational Liaison: Serve as a key stakeholder in cross-functional meetings, aligning production, logistics, and quality assurance with client expectations.

Consultative Problem Resolution: Act as the final point of escalation for complex account issues, navigating logistics challenges and technical specifications with a solutions-oriented approach.

High-Level Account Stewardship: Manage relationships with key accounts, providing proactive reporting on production timelines, backlogs, and global shipping schedules.

Working hours: 8:00 AM - 5:00 PM

Skills:
.

Education:
High School

Experience:
4-7 years

Qualifications:
- 5+ years of customer or client service experience within a manufacturing or industrial corporate setting.

-2+ years of proven success in a supervisory, team lead, or management capacity.

-Advanced skills in Microsoft Office Suite and deep experience utilizing ERP platforms.

-Exceptional professional diplomacy and the ability to communicate effectively with both production staff and executive-level clients.

-High school diploma required; Associate or Bachelor's degree in Business or Supply Chain will set you up for a fast track to success.


Partner With Spherion
Take your leadership career to the next level. Apply today to connect with our professional recruiting team and explore this exclusive leadership opportunity.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).