field service technician.

Responsibilities:
Visit customers and dealers to help diagnose and repair machines

Serve as the lead technical point person for our products in the field

Provide technical assistance for incoming service calls
Build relationship with customers and partner with engineering and product management in adapting company products to meet individual requirements and specifications

Promptly resolve customer issues and maintain good communication channels between the customers and relevant functions within the organization

Document issues in the Service Database

Coordinate with the customer for service trips

Follow-up with customers and other Exodus personnel as necessary regarding repair status

Perform technical and operator training

Act as the voice of the customer for machine improvement ideas and suggestions
Book flights, lodging and car rentals for travel

Partner with the Inside Sales (and) External Sales teams to provide excellent service in all customer interactions

Working hours: 7:00 AM - 7:00 PM

Skills:
Ability to understand customer needs, marketing, and sales techniques

Ability to travel extensively (up to 80%)

Working knowledge of hydraulic tools and systems, machinery attachments and/or construction equipment

Prefer prior knowledge of principles and applications of hydraulic tools in the demolition, recycling, and construction industry.

Proficient use of electrical and hydraulic schematics

A understanding of the technical diagnostic process

Proficient with multi-meter, hydraulic pressure gauges and flow meters

Capable of light field welding

Understands and enjoys serving customers/dealers and helping others succee

Education:
Associate

Experience:
1-4 years

Qualifications:
Associate???s degree, Hydraulic Certified or minimum of 5 years??? experience working on hydraulic mobile heavy equipment and attachments related to experience in lieu of a degree

??????????????????Minimum of 5 years??? experience working on hydraulic mobile heavy equipment and attachments

interpersonal and communication skills with the ability to train other

Resourceful and capable of making critical decisions

Excellent public speaking ability on highly technical subjects

Highly organized, self-motivated, and available for a high quantity of travel

Microsoft Office applications and basic computer skills

Fluent in English (proficiency in Spanish desired)


Please register at www.spherion.com/apply. Once you've registered, please come to our office at 205 W Lamberth Rd Suite 600 Monday-Friday between the hours of 9am- 4pm for a prescreen interview. We look forward to seeing you soon!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).