field service technician.

Troubleshoot mechanical, electrical, hydraulic, pneumatic, and PLC-controlled systems both remotely and on-site.
Provide technical support via phone, email, and remote diagnostic tools.
Train customer operators and maintenance personnel on equipment operation and preventive maintenance.
Perform machine inspections, preventive maintenance, and equipment upgrades.
Complete accurate and timely service reports, expense reports, and weekly time reporting.
Serve as the primary technical liaison between customers and home office.
Identify customer concerns and communicate recommendations to management.
Promote a positive customer experience while maintaining professional communication and technical excellence.
Support continuous improvement initiatives and identify opportunities to enhance service performance.

Working hours: Various Shifts Available

Skills:
Previous field service technician experience.
Experience with PLC troubleshooting or industrial automation systems.
Manufacturing, industrial maintenance, or machine installation experience.
Experience working with foundry equipment or heavy industrial machinery.
Technical degree, trade school certification, or equivalent hands-on experience.

Education:
No Degree Required

Experience:
4-7 years

Qualifications:
Strong analytical and problem-solving abilities.
Ability to quickly learn complex machinery and new technologies.
Excellent customer service and interpersonal skills.
Effective communication and active listening skills.
High level of professionalism, integrity, and accountability.
Ability to remain calm and professional in high-pressure situations.
Self-motivation with minimal supervision.
Strong planning, organization, and time management skills.
Ability to prioritize multiple tasks and meet deadlines.
Commitment to continuous learning and professional development.
Business awareness and responsible expense management.
Ability to identify additional service opportunities that add value to customers.
Traveling up to 65% of the time


Direct hire in Trussville

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).