Phone & Communication Management: Answer incoming multi-line calls promptly, screen inquiries with discretion, route calls accurately to the appropriate team members, and record detailed, accurate messages.Visitor Greeting & Client Care: Greet arriving clients, vendors, and guests in a welcoming, poised manner; notify internal hosts immediately and guide guests to designated meeting areas.Microsoft Office & Administrative Support: Draft, format, and edit memos and letters in Word, update basic tracking sheets in Excel, and organize meeting schedules and invites using Outlook calendars.Front Office Upkeep: Ensure the reception gallery, main conference rooms, and client beverage stations remain immaculate, fully stocked, and business-ready throughout the day.Mail & Package Distribution: Receive, log, sort, and distribute incoming mail, courier deliveries, and packages daily; assist with outbound shipments.Supplies & Inventory: Monitor inventory levels for essential office, paper, and breakroom supplies; submit replenishment orders before items run out.General Clerical Overflow: Assist internal departments with light scanning, digital filing, printing, and routine data entry as needed.
1-4 years
Associate's or Bachelor's degree.Experience operating multi-line cloud/VoIP telephone systems.Familiarity with shared cloud storage platforms (e.g., SharePoint, OneDrive, or Google Drive).Prior experience coordinating meeting catering or managing small office supply budgets.
Experience: Minimum 2+ years of front-desk, administrative, or client-facing office experience in a professional corporate, legal, medical, or financial setting.Microsoft Office Proficiency: Working knowledge of Outlook (calendar scheduling, inbox management), Word (business correspondence formatting), and Excel (data entry, simple spreadsheet maintenance).Communication & Phone Etiquette: Excellent verbal communication, clear phone diction, active listening skills, and professional, grammatically sound written skills.Professional Presentation: Polished personal presentation, dependable punctuality, and an approachable demeanor suited for an executive office.Discretion & Judgment: Strong ethical standards with the demonstrated ability to handle sensitive client matters and company information confidentially.
High School
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