Spherion is seeking a motivated and customer-focused Inside Sales Representative to join a dynamic team. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and has a drive to meet and exceed sales goals. You will be responsible for handling both inbound and outbound calls, supporting customers, and driving revenue through consultative selling.
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Responsibilities:
Manage a high volume of inbound and outbound calls to support customer inquiries and generate sales
Build and maintain good relationships with new and existing customers
Identify customer needs and recommend appropriate products or solutions
Prepare and process quotes, orders, and follow-ups in a timely manner
Collaborate with internal teams to ensure accurate order fulfillment and customer satisfaction
Maintain detailed records of customer interactions and sales activities in CRM systems
Proactively reach out to leads and dormant accounts to generate new business opportunities
Achieve or exceed individual sales targets and performance metrics
Resolve customer issues and concerns with professionalism and urgency
Working hours: 8:00 AM - 5:00 PM
Skills:
Experience in distribution, manufacturing, or industrial sales environments
Familiarity with order processing systems and inventory management
Demonstrated success in meeting or exceeding sales quotas
Good problem-solving and negotiation skills
Associate's or Bachelor's degree in Business or related field
Education:
High School
Experience:
1-4 years
Qualifications:
2+ years of experience in inside sales, customer service, or a related role
Good communication and interpersonal skills
Proven ability to multitask and manage time effectively in a fast-paced environment
Basic computer proficiency (Microsoft Office, CRM systems)
High school diploma or equivalent
Ability to work independently and as part of a team
Spherion West Springfield, MA, The Top-Rated Staffing Agency in Your Area!
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.