- Loan administrative duties may include, but are not limited to:- Typing and editing various forms of correspondence to include letters, loan comments and other Bank documents- Email application packet to customers with detailed checklists and financial documentation requests- Obtain and review credit reports- Order 3rd party reports, track and review collateral documents such as appraisal/evaluation, title report, flood certification, etc.- Collateral valuations, Appraisal reviews, NADA or other research as necessary- Scanning and doc tracking- Enter loans into the Loan Origination System, beginning with Abrigo. Once the necessary information has been input and initial processes completed, proceed to Encompass to continue loan entry.- Generate all required disclosure documents within these systems to ensure compliance and proper documentation for each transaction.- Submit loans for approval to secondary market including Freddie Mac- Create network and document imaging folders prior to submitting to Processors- Transfer documents from Shared Drive to document imaging system- Ensure appraisal letter is sent to customer and invoice has been paid- Follow up with borrowers and collect items as needed for underwriting- Assist as requested with preparation of loan packets for Board approval or other approval as is required by policy- Obtain payoffs for loan closings- Pre-closing review of loan closing documents; i.e. drivers licenses, tax returns, address discrepancies, insurance documents, underwriting, etc.- Coordinate with Lender and Processors, request documents prior to loan closing- Communicate with Processors on outstanding questions/comments- Provide updated wire instructions for loan closings- Assist with preparation for closings, i.e. cashier's checks- Coordinate with Title Company and borrower(s) for closing as applicable- Return customer documents at closing as needed, i.e. Tax Returns- Close loans in Officers absence- Verify final signatures on closing documents- Research and respond to customer inquiries- Perform loan advances and transfers of funds for customers- Manage exception and pending list(s), scan and correspond with Loan Operations as completed- Manage loans coming due; obtain appropriate documentation, complete change in terms (CIT) as applicable- Type loan modifications and extensions- Contact past due loan customers for payment/collections- Provide clerical/administrative support to the lending staff.
1-4 years
- Prior Banking experience and/or experience in loan support or loan processing preferred- Three plus years clerical/administrative experience in a customer service setting preferred
- Must have good writing and editing skills- Computer proficiency required - ability to use internet, email and Microsoft Office Word and Excel- Must be bondable- Must be able to conduct oneself in a manner that promotes trust in the individual and our organization.- Must maintain confidentiality at all times due to the nature of information about customers and transactions- Work cooperatively and respectfully with all Bank Team Members- Must have or be able to obtain Notary Certification within 90 days- Self-directed- Must be able to prioritize and organize responsibilities to maximize productive results- Must have or be able to obtain Notary Certification within 90 days
High School
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