The Operations Specialist serves as the central operational link between corporate client goals and field-level project completion. This role focuses heavily on logistical coordination, rep management, and quality control. You will directly manage, schedule, and support field representatives across active merchandising projects, ensuring data accuracy and client deliverables are met on time in a fast-paced, collaborative desk environment.
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Responsibilities:
- Schedule and staff representatives for various merchandising projects
- Quality Assurance monitoring of reports submitted by field reps
- Handle frequent email communication with field representatives
- Working within the various platforms we use to manage our field team and work
- Provide phone support for field representatives calling in with questions
- Working in a team environment to ensure customer projects get completed
Working hours: 8:00 AM - 5:00 PM
Skills:
- College degree preferred but not required
- Ideal for backgrounds in business, customer service, & marketing
Education:
High School
Experience:
1-4 years
Qualifications:
- Ability to organize shifts, map geographical coverage, match rep availability with client deadlines, and quickly fill open shifts.
- Strong knowledge of Microsoft Excel and Google Sheets, including data entry, filtering, sorting, basic formulas, and maintaining clean logs.
- Fast, accurate typing skills (45+ WPM recommended) alongside comfortable multi-window navigation across email, web tools, and phone interfaces.
Apply today!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).