We are seeking a detail-oriented and customer-focused Order Entry Clerk to join our team. In this role, you will be responsible for processing incoming customer orders, scheduling deliveries, and providing top-notch customer support. The ideal candidate has prior experience in data entry or a call center environment, possesses strong Microsoft Excel skills, and thrives in a fast-paced setting where accuracy and professionalism matter.
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Responsibilities:
Order Processing: Accurately enter, update, and verify customer orders in our primary database system in a timely manner.
Delivery Scheduling: Coordinate and schedule product deliveries to ensure customer deadlines and service agreements are met.
Customer Support: Answer incoming calls and emails in a call center setting, address customer inquiries, and resolve order or delivery issues with professionalism and care.
Data Management: Utilize Microsoft Excel and internal databases to input, organize, and maintain accurate records of sales, customer information, and inventory levels.
Issue Resolution: Act as a liaison between customers, warehouse staff, and logistics teams to track orders and resolve discrepancies.
Working hours: 8:00 AM - 5:00 PM
Skills:
1-3 years of prior experience in data entry, customer service, or a call center environment.
Fast and accurate typing/data entry skills.
Education:
High School
Experience:
1-4 years
Qualifications:
Proficient in Microsoft Excel (data entry, basic formulas, spreadsheet organization).
Communication Skills: Excellent verbal and written communication skills with a professional telephone manner.
Problem-Solving: Strong organization, time management, and ability to multitask under minimal supervision.
Please call 325-944-4006 to schedule an interview.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).