- Assemble, finish, and process print and copy jobs- Operate high-volume printers, copiers, and finishing equipment (e.g., paper cutters, laminators)- Log, track, and schedule customer jobs; maintain production records- Process and distribute incoming/outgoing faxes and mail- Perform quality checks before, during, and after production- Wrap, pack, label, and ship finished products- Maintain and perform basic maintenance on office equipment- Apply asset tags and update equipment databases- Track and coordinate office equipment moves, adds, or changes- Manage supply inventory and distribution- Collect and submit meter reads for billing- Scan and convert hardcopy materials to digital formats- Troubleshoot print/copy equipment issues and contact service personnel- Perform data entry, create spreadsheets, and generate basic reports using MS Office- Train end-users on basic equipment operation- Maintain professionalism and deliver quality customer service
1-4 years
- Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint)- Ability to create spreadsheets, use formulas, and generate reports- Experience with operating high-volume printers, copiers, and finishing equipment- Familiarity with scanning, faxing, and converting documents to digital formats- Strong organizational and time management skills- Basic math skills (e.g., division, multiplication, percentages)- Knowledge of office equipment maintenance and troubleshooting- Comfort with navigating networked devices (printers, drives, files)- Ability to log, track, and manage production or service jobs- Experience in a customer service environment (minimum 1 year)- Professional demeanor and effective communication skills- Ability to lift up to 50 pounds and perform physical tasks as needed- Basic understanding of printer configuration and connectivity- Attention to detail for quality control and data entry tasks- Familiarity with file backup, indexing, and document storage procedures
Basic to intermediate computer skillsProficiency with Microsoft Office (Word, Excel, PowerPoint)Ability to create and manage spreadsheets, use formulas, and generate basic reportsComfortable using email, saving/opening files, and performing data entryAbility to operate high-volume printers, copiers, scanners, and finishing equipmentBasic knowledge of equipment maintenance and troubleshootingUnderstanding of document scanning, indexing, and file conversionFamiliarity with internet browsers and navigating intranet/web-based systemsAbility to locate and use devices on a network (e.g., printers, drives)Strong attention to detail and accuracyBasic math skills (division, multiplication, percentages)Ability to lift up to 50 poundsStrong organizational and time management skillsProfessional demeanor and customer service orientationAbility to work independently and follow routine processes
High School
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