program assistant - customer service.

- Process and review program financial reports for contract compliance.
- Conduct financial pre-qualifications and prepare detailed financial documents.
- Interview/counsel clients; answer public inquiries and record/resolve complaints.
- Support manager with public/agency service requests.
- Gather, verify, and maintain specialized information for reports and records.
- Prepare contracts, agenda items, and assist with program monitoring.
- Develop marketing materials/presentations; coordinate meetings and training.
- Teach specialized classes to public and internal customers.
- Perform routine clerical duties (typing, filing, mail, phone, payroll, purchasing).
- Transcribe correspondence (dictating machine).
- Manage departmental calendar and make travel arrangements.
- Assist in preparing departmental policy and procedures.

Working hours: 9:00 AM - 1:00 PM

Skills:
- Communication/Service: Strong verbal/written communication and customer service skills
- Interpersonal: Proven ability to interact collaboratively and build effective working relationships with diverse stakeholders (officials, employees, public)
- Organizational: Ability to plan, schedule, and coordinate work to meet strict deadlines

Education:
High School

Experience:
1-4 years

Qualifications:
- Experience: High school diploma/GED + four (4) years of relevant, progressively responsible experience, OR equivalent combination of education/training
- Technical: Proficient in Microsoft Suite (especially Excel) and ability to quickly learn new software
- Financial: Knowledge of financial reporting and compliance
- Analytical: Strong electronic report writing and data querying skills


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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).