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      • Bridgewater, New Jersey
      • Permanent
      • $40,000 - $50,000 per year
      • 9:00 AM - 5:00 PM
      Do you have a reputation for solving problems and making sure everything runs smoothly? Is organization not just your skillset, but your way of life? Are you looking to get an up-close view of how marketing deals are made with some of the largest companies in the world?We are seeking an entry-level Office Assistant/ Junior Marketing Associate to work full-time with our President/Owner to continue growth into a major player in the industry. For over 30 years, we have brought a unique vision to client challenges to develop innovative solutions and consistent successes for some of the biggest names in pharmaceuticals.The Office Assistant/ Junior Marketing Associate will work as the first point of contact for the President/Owner, handling phone calls/personal correspondence and organizing meetings and appointments. An essential liaison between the President/Owner and clients/suppliers, ensures all processes run smoothly and the President/Owner is prepared for each situation. The Office Assistant/ Junior Marketing Associate will need an entrepreneurial spirit, as challenges and situations will need to be anticipated and resolved with little supervision.Responsibilities:Key responsibilities:- Schedule meetings and manage President/Owner's calendar, including offering daily reminders on that day's schedule- Coordinate schedules with the Office Administrator- Support the executive staff as needed - Access and maintain President/Owner's email account- Arrange all business travel, transport, and accommodations (flights, rental cars, hotels, etc.)- Organize conferences and host virtual meetings- Serve as first point of contact between President/Owner and clients/suppliers/staff- Ensure President/Owner has everything needed for meetings, client lunches, etc.- Run personal errands (cleaners, shopping, etc.) when necessaryWorking hours: 9:00 AM - 5:00 PMSkills:- Diverse skill set - organization, self starter, work independently- Excellent communication, organizational, and interpersonal skillsEducation:BachelorsExperience:1-4 yearsQualifications:- Ability to manage multiple projects simultaneously to meet tight deadlines in a fast-paced business environment- Ability to juggle shifting priorities and flow seamlessly from one project to another- Expert in using Mac software, including Mac Mail, iCal, and iPhone apps- Expert in all Microsoft Office and Google applications (Sheets, Slides, Docs)- Proficient in using multiple conferencing software apps, including Microsoft Teams, Google Meet, and ZoomEducation and experience:- Bachelor's degree in Marketing, Communications, or Business Administration (3.4 GPA or higher preferred)- Experience reviewing and editing contracts a plus- 3 years experience as a personal assistant preferred Apply to this job posting for immediate consideration.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Do you have a reputation for solving problems and making sure everything runs smoothly? Is organization not just your skillset, but your way of life? Are you looking to get an up-close view of how marketing deals are made with some of the largest companies in the world?We are seeking an entry-level Office Assistant/ Junior Marketing Associate to work full-time with our President/Owner to continue growth into a major player in the industry. For over 30 years, we have brought a unique vision to client challenges to develop innovative solutions and consistent successes for some of the biggest names in pharmaceuticals.The Office Assistant/ Junior Marketing Associate will work as the first point of contact for the President/Owner, handling phone calls/personal correspondence and organizing meetings and appointments. An essential liaison between the President/Owner and clients/suppliers, ensures all processes run smoothly and the President/Owner is prepared for each situation. The Office Assistant/ Junior Marketing Associate will need an entrepreneurial spirit, as challenges and situations will need to be anticipated and resolved with little supervision.Responsibilities:Key responsibilities:- Schedule meetings and manage President/Owner's calendar, including offering daily reminders on that day's schedule- Coordinate schedules with the Office Administrator- Support the executive staff as needed - Access and maintain President/Owner's email account- Arrange all business travel, transport, and accommodations (flights, rental cars, hotels, etc.)- Organize conferences and host virtual meetings- Serve as first point of contact between President/Owner and clients/suppliers/staff- Ensure President/Owner has everything needed for meetings, client lunches, etc.- Run personal errands (cleaners, shopping, etc.) when necessaryWorking hours: 9:00 AM - 5:00 PMSkills:- Diverse skill set - organization, self starter, work independently- Excellent communication, organizational, and interpersonal skillsEducation:BachelorsExperience:1-4 yearsQualifications:- Ability to manage multiple projects simultaneously to meet tight deadlines in a fast-paced business environment- Ability to juggle shifting priorities and flow seamlessly from one project to another- Expert in using Mac software, including Mac Mail, iCal, and iPhone apps- Expert in all Microsoft Office and Google applications (Sheets, Slides, Docs)- Proficient in using multiple conferencing software apps, including Microsoft Teams, Google Meet, and ZoomEducation and experience:- Bachelor's degree in Marketing, Communications, or Business Administration (3.4 GPA or higher preferred)- Experience reviewing and editing contracts a plus- 3 years experience as a personal assistant preferred Apply to this job posting for immediate consideration.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bridgewater, New Jersey
      • Permanent
      • $120,000 - $160,000 per year
      • 8:00 AM - 5:00 PM
      We are looking for a Director, HR Operations (HRO) Design. In this role, you will be initially reporting to the COO. HRO Product Design team works closely with the HR Operations team within the service delivery department to design the best-in-class HR operations that support the employee experience for our clients and employees. This role is not directly client facing.Responsibilities:- Build and lead a high-performing team, including hiring, mentoring and developing the team globally- Design, establish, implement, communicate, and execute the strategic vision for the HRO Service Delivery team, accounting for workflows, process ownership, and workflow mapping.- Work with relevant stakeholders to help spearhead and contribute to map HRO design strategies, practices, and resources that set up our clients and employees for success. This is inclusive of PEO HRIS, privacy, and total rewards systems design across a variety of jurisdictions.- Lead coordination with key stakeholders both internally and externally in the design, development, and implementation of HR Operations resources for all jurisdictions globally- Serve as a partner to Sales, Customer Success, and client stakeholders to align and design payroll & benefits onboarding for client accounts & employees- Support consistent application of HRIS administration, HR privacy, and identification of unique region or national requirements- Balance strong execution on day-to-day responsibilities with our long-term vision and roadmap, taking into account employees needs and clients expectations- Provide rigorous HR data analysis and reporting solutions based on business needs- Ensure accurate and consistent documentation in HRIS and supporting tools with an eye on HR privacy and data securityWorking hours: 8:00 AM - 5:00 PMSkills:The ideal candidate will have demonstrated organizational leadership capabilities, a fundamental understanding of client-facing experience, a passion for driving business program impact through operational excellence and rigor, and experience navigating complex global requirements and regulatory constraints, with a collaborative and positive attitude.Education:BachelorsExperience:4-7 yearsQualifications:Minimum Qualifications- Experience owning HR Operations tools and systems- Expertise in HR operations, policies & procedures- Track record of prioritizing, defining, developing, and rolling out scalable HR solutions that address the needs of the business- Ability to thrive in a fast-paced environment with ever-changing priorities- Reputation for integrity, dedicated work ethic, and desire for ownership & accountability- Understanding of relevant employment laws and expertise in performance management- Demonstrated track record of problem solving- Proven experience in managing people and building global teams- Proven high level of maturity, executive presence, and judgment in complex high- profile, client-facing situations- Experience in driving and managing multiple projects under timelines and shifting priorities- Experience working cross-functionally with all levels of management, both internally and externally- Relentless execution ethic and lots of energy- Extraordinary writing abilities, with a knack for structured thinking, concise summarization, and dynamic tone Benefits and Compensation- Remote anywhere in the world- Remote-first work culture- Flexible working hours- $120-$160k/yr- Apple laptopSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religio
      We are looking for a Director, HR Operations (HRO) Design. In this role, you will be initially reporting to the COO. HRO Product Design team works closely with the HR Operations team within the service delivery department to design the best-in-class HR operations that support the employee experience for our clients and employees. This role is not directly client facing.Responsibilities:- Build and lead a high-performing team, including hiring, mentoring and developing the team globally- Design, establish, implement, communicate, and execute the strategic vision for the HRO Service Delivery team, accounting for workflows, process ownership, and workflow mapping.- Work with relevant stakeholders to help spearhead and contribute to map HRO design strategies, practices, and resources that set up our clients and employees for success. This is inclusive of PEO HRIS, privacy, and total rewards systems design across a variety of jurisdictions.- Lead coordination with key stakeholders both internally and externally in the design, development, and implementation of HR Operations resources for all jurisdictions globally- Serve as a partner to Sales, Customer Success, and client stakeholders to align and design payroll & benefits onboarding for client accounts & employees- Support consistent application of HRIS administration, HR privacy, and identification of unique region or national requirements- Balance strong execution on day-to-day responsibilities with our long-term vision and roadmap, taking into account employees needs and clients expectations- Provide rigorous HR data analysis and reporting solutions based on business needs- Ensure accurate and consistent documentation in HRIS and supporting tools with an eye on HR privacy and data securityWorking hours: 8:00 AM - 5:00 PMSkills:The ideal candidate will have demonstrated organizational leadership capabilities, a fundamental understanding of client-facing experience, a passion for driving business program impact through operational excellence and rigor, and experience navigating complex global requirements and regulatory constraints, with a collaborative and positive attitude.Education:BachelorsExperience:4-7 yearsQualifications:Minimum Qualifications- Experience owning HR Operations tools and systems- Expertise in HR operations, policies & procedures- Track record of prioritizing, defining, developing, and rolling out scalable HR solutions that address the needs of the business- Ability to thrive in a fast-paced environment with ever-changing priorities- Reputation for integrity, dedicated work ethic, and desire for ownership & accountability- Understanding of relevant employment laws and expertise in performance management- Demonstrated track record of problem solving- Proven experience in managing people and building global teams- Proven high level of maturity, executive presence, and judgment in complex high- profile, client-facing situations- Experience in driving and managing multiple projects under timelines and shifting priorities- Experience working cross-functionally with all levels of management, both internally and externally- Relentless execution ethic and lots of energy- Extraordinary writing abilities, with a knack for structured thinking, concise summarization, and dynamic tone Benefits and Compensation- Remote anywhere in the world- Remote-first work culture- Flexible working hours- $120-$160k/yr- Apple laptopSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religio
      • Bridgewater, New Jersey
      • Permanent
      • $120,000 - $160,000 per year
      • 8:00 AM - 5:00 PM
      We are looking for a Director of Customer Success and Transitions. You will initially report to the COO. This is a crucial role that ensures the successful sales transition and onboarding of each of our prospective customers and customer-facing employees onto our platform through the full life cycle. You will speak directly with Client stakeholders across various business lines and be one of the first interactions Clients will have following their sales conversations with our Sales team. You will be partnering with internal Product Design, Sales, Service Delivery teams, and external stakeholders to align resources and ensure workflow, process, content, and services are efficient and delivered above and beyond our and clients' expectations.Responsibilities:- Build and lead a high-performing team, including hiring, mentoring, and developing the Customer Success team globally- In partnership with COO and Product Design team, establish, communicate, and implement a strategic vision and plan for the Customer Success team, to include guidelines and supporting processes for Client onboarding and retention- Design, implement, and maintain a consistent service delivery model for all Clients and all jurisdictions, including Client onboarding and off-boarding processes- Manage the transitions and onboarding delivery by balancing strong execution on day-to-day responsibilities with our long-term vision and roadmap, taking into account Clients needs and expectations- Liaison with internal teams, Client stakeholders, and HR or Legal resources across jurisdictions to ensure workflows, documentation, service milestone scheduling, and playbooks are well defined to enable the best in class standards- Lead and support product & service revenue opportunities for current Clients, including developing and executing customer success plans- Oversee day- to- day operations on assigned accounts with an eye to delivering an unparalleled service experience- Develop weekly, monthly, quarterly and annual reporting of trends, advantages, issues, risks, and dependencies shared and discussed with Clients. Partner with HRBP and HRO service delivery teams to gather insights for informed reports and analyses- Engage regularly with Clients via strategic and operational reviews to evaluate needs and strategic direction- Lead effort to manage incident reporting and crisis management procedures; escalate incidents, compliance flags, employee relations questions and issues to- HRBP Service Delivery team. Ensure handover of incident management to HRBP team and follow up with Client stakeholders as needed with updates.Working hours: 8:00 AM - 5:00 PMSkills:The ideal candidate will have demonstrated organizational leadership capabilities, client-facing experience, a passion for driving business program impact through operational excellence and rigor, and experience navigating complex global requirements and regulatory constraints, with a collaborative and positive attitude.Education:BachelorsExperience:4-7 yearsQualifications:Minimum Qualifications- Proven leadership experience in Customer Success- Proven experience in managing people and building global teams paired with dynamic leadership competencies and negotiation skills- Expertise in global Customer Success in support of people/HR policies & procedures- Track record of prioritizing, defining, developing, and rolling out scalable Customer- Success solutions that address the needs of the business- Ability to thrive in a fast-paced environment with ever-changing priorities- Reputation for integrity, dedicated work ethic, and desire for ownership & accountability- Demonstrated track record of problem-solving- Proven high level of maturity, executive presence, and judgment in complex high- profile, client-facing situations- Relentless execution ethic and lots of energy; experience in driving and managing multiple projects under timelines and shifting priorities- Experience working cross-functionally with all levels of management, both internally and externally; collaborative nature with respect to multicultural virtual teams- Extraordinary writing abilities, with a knack for structured thinking, concise summarization, and dynamic tone.Nice to Have- Experience with EOR, PEO, HR, or Law- Understanding of relevant employment lawsMust Have- Flexible work schedule- GLOBAL customer success experience Benefits and Compensation- Remote anywhere in the world- Remote-first work culture- Flexible working hours- $120-$160k/yr- Apple laptopSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a Director of Customer Success and Transitions. You will initially report to the COO. This is a crucial role that ensures the successful sales transition and onboarding of each of our prospective customers and customer-facing employees onto our platform through the full life cycle. You will speak directly with Client stakeholders across various business lines and be one of the first interactions Clients will have following their sales conversations with our Sales team. You will be partnering with internal Product Design, Sales, Service Delivery teams, and external stakeholders to align resources and ensure workflow, process, content, and services are efficient and delivered above and beyond our and clients' expectations.Responsibilities:- Build and lead a high-performing team, including hiring, mentoring, and developing the Customer Success team globally- In partnership with COO and Product Design team, establish, communicate, and implement a strategic vision and plan for the Customer Success team, to include guidelines and supporting processes for Client onboarding and retention- Design, implement, and maintain a consistent service delivery model for all Clients and all jurisdictions, including Client onboarding and off-boarding processes- Manage the transitions and onboarding delivery by balancing strong execution on day-to-day responsibilities with our long-term vision and roadmap, taking into account Clients needs and expectations- Liaison with internal teams, Client stakeholders, and HR or Legal resources across jurisdictions to ensure workflows, documentation, service milestone scheduling, and playbooks are well defined to enable the best in class standards- Lead and support product & service revenue opportunities for current Clients, including developing and executing customer success plans- Oversee day- to- day operations on assigned accounts with an eye to delivering an unparalleled service experience- Develop weekly, monthly, quarterly and annual reporting of trends, advantages, issues, risks, and dependencies shared and discussed with Clients. Partner with HRBP and HRO service delivery teams to gather insights for informed reports and analyses- Engage regularly with Clients via strategic and operational reviews to evaluate needs and strategic direction- Lead effort to manage incident reporting and crisis management procedures; escalate incidents, compliance flags, employee relations questions and issues to- HRBP Service Delivery team. Ensure handover of incident management to HRBP team and follow up with Client stakeholders as needed with updates.Working hours: 8:00 AM - 5:00 PMSkills:The ideal candidate will have demonstrated organizational leadership capabilities, client-facing experience, a passion for driving business program impact through operational excellence and rigor, and experience navigating complex global requirements and regulatory constraints, with a collaborative and positive attitude.Education:BachelorsExperience:4-7 yearsQualifications:Minimum Qualifications- Proven leadership experience in Customer Success- Proven experience in managing people and building global teams paired with dynamic leadership competencies and negotiation skills- Expertise in global Customer Success in support of people/HR policies & procedures- Track record of prioritizing, defining, developing, and rolling out scalable Customer- Success solutions that address the needs of the business- Ability to thrive in a fast-paced environment with ever-changing priorities- Reputation for integrity, dedicated work ethic, and desire for ownership & accountability- Demonstrated track record of problem-solving- Proven high level of maturity, executive presence, and judgment in complex high- profile, client-facing situations- Relentless execution ethic and lots of energy; experience in driving and managing multiple projects under timelines and shifting priorities- Experience working cross-functionally with all levels of management, both internally and externally; collaborative nature with respect to multicultural virtual teams- Extraordinary writing abilities, with a knack for structured thinking, concise summarization, and dynamic tone.Nice to Have- Experience with EOR, PEO, HR, or Law- Understanding of relevant employment lawsMust Have- Flexible work schedule- GLOBAL customer success experience Benefits and Compensation- Remote anywhere in the world- Remote-first work culture- Flexible working hours- $120-$160k/yr- Apple laptopSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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