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      • Indianapolis, Indiana
      • Temp to Perm
      • $17.50 per hour
      • 8:00 AM - 4:30 PM
      Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP???s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP???s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Indianapolis, Indiana
      • Temp to Perm
      • $15.00 - $17.00 per hour
      • Various Shifts Available
      Spherion Staffing is hiring Billing Specialists to work in Indianapolis, IN.Shift and Pay:Monday - Friday 7:30AM - 4:30PM - $15-$17/HRMonday - Friday 4PM - 12AM - $15-$16/HRResponsibilities:- Process customer invoices and related tasks to ensure the timely and correct billing of freight services.- Prepare various documents and data entry from the Shipper Bills of Laden to generate accurate delivery documents, rating and billing information.- Responsible for printing documents, labels, stickers and manifests; matching paperwork for the cross dock locations and for invoice accounting and routing of completed documents to appropriate personnel.- Review and reconcile variances between carrier invoices and system charge calculations.- Respond to inquiries, communicate with and provide above average customer service to customers and location personnel. - Communicate and coordinate with shipping warehouses and regional transportation personnel on charges created or approved by the field- Ensure proper documentation is correct to include hazardous material - Responsible for daily audit and review of all manifest & billings and making corrections as necessary- Responsible for daily and monthly balancing and transmission of files to GPC for RMDS- Conduct audit sessions of customer invoices- Ensure customers are billed correctly and invoices are mailed/emailed within 7 days. Identify delays and customer billing errors- Review Billing Exception Reports weekly for invoices with $0 or not invoiced and daily during month-end, adjust and fix the root cause- Adjust customer billing based on contractual requirements or written approval from customer via AR Billing backup email.- Provide information to Rate File Maintenance regarding "next most distant point" rates to be added to customer's rate file if contractual- Perform other duties as neededWorking hours: Various Shifts AvailableSkills:- Good organizational skills- Effective written and verbal communication skills- Detail oriented- Excellent time management- Ability to read, analyze and interpret common accounting procedures- Excellent phone and verbal communication skills- Strong data entry skills- Ability to maintain effective and positive relationships and be committed to customer satisfaction- Ability to accept responsibility and account for his/her actions- Ability to utilize the available time to organize and complete work with given deadlines- Good written and verbal communication skills.Education:High SchoolExperience:0-1 yearsQualifications:- HS Diploma or GED- 1-2 years experience related experience and/or training- Previous experience in transportation and/or LTL billing history including hazardous materials entry is a plus- Must have strong analytical/problem solving skills- Computer literate in AS400 (or system)- Proficient in Microsoft Excel- Proficient in Mcleod is a plus Apply today! Once you apply, call or text 317-843-2512 to schedule an interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring Billing Specialists to work in Indianapolis, IN.Shift and Pay:Monday - Friday 7:30AM - 4:30PM - $15-$17/HRMonday - Friday 4PM - 12AM - $15-$16/HRResponsibilities:- Process customer invoices and related tasks to ensure the timely and correct billing of freight services.- Prepare various documents and data entry from the Shipper Bills of Laden to generate accurate delivery documents, rating and billing information.- Responsible for printing documents, labels, stickers and manifests; matching paperwork for the cross dock locations and for invoice accounting and routing of completed documents to appropriate personnel.- Review and reconcile variances between carrier invoices and system charge calculations.- Respond to inquiries, communicate with and provide above average customer service to customers and location personnel. - Communicate and coordinate with shipping warehouses and regional transportation personnel on charges created or approved by the field- Ensure proper documentation is correct to include hazardous material - Responsible for daily audit and review of all manifest & billings and making corrections as necessary- Responsible for daily and monthly balancing and transmission of files to GPC for RMDS- Conduct audit sessions of customer invoices- Ensure customers are billed correctly and invoices are mailed/emailed within 7 days. Identify delays and customer billing errors- Review Billing Exception Reports weekly for invoices with $0 or not invoiced and daily during month-end, adjust and fix the root cause- Adjust customer billing based on contractual requirements or written approval from customer via AR Billing backup email.- Provide information to Rate File Maintenance regarding "next most distant point" rates to be added to customer's rate file if contractual- Perform other duties as neededWorking hours: Various Shifts AvailableSkills:- Good organizational skills- Effective written and verbal communication skills- Detail oriented- Excellent time management- Ability to read, analyze and interpret common accounting procedures- Excellent phone and verbal communication skills- Strong data entry skills- Ability to maintain effective and positive relationships and be committed to customer satisfaction- Ability to accept responsibility and account for his/her actions- Ability to utilize the available time to organize and complete work with given deadlines- Good written and verbal communication skills.Education:High SchoolExperience:0-1 yearsQualifications:- HS Diploma or GED- 1-2 years experience related experience and/or training- Previous experience in transportation and/or LTL billing history including hazardous materials entry is a plus- Must have strong analytical/problem solving skills- Computer literate in AS400 (or system)- Proficient in Microsoft Excel- Proficient in Mcleod is a plus Apply today! Once you apply, call or text 317-843-2512 to schedule an interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Indianapolis, Indiana
      • Permanent
      • $35,000 per year
      • 8:00 AM - 5:00 PM
      Spherion Staffing is hiring an Outside Sales Representative to work in Indianapolis, IN.Will be responsible for establishing contact with existing customers, prospecting new opportunities, and following up on potential leads. They will also monitor industry trends to identify emerging markets and develop plans to utilize those markets to expand revenue.Monday - Friday 8AM - 5PM$35,000/year plus CommissionBenefits:- Full benefits and matching 401k (specifics can be spelled out, but caps out on matching a certain percentage)- Company truck is provided; gas and all related expenses for the truck are paid for by the company- Cell phone, computer, and iPad provided by the company- Company credit card providedResponsibilities:- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. - Recommend products to customers, based on customers' needs and interests.- Answer customers' questions about products, prices, availability, product uses, and credit terms. - Estimate or quote prices, credit or contract terms, warranties, and delivery dates. - Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. - Provide customers with product samples and catalogs. - Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. - Prepare drawings, estimates, and bids that meet specific customer needs. - Monitor market conditions, product innovations, and competitors' products, prices, and sales. - Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. - Obtain credit information about prospective customers.- Conduct value added training seminars to end users. - Perform inspections on customer???s site and in house.- Completes timely filing of reports, as required.- Other functions as required.Working hours: 8:00 AM - 5:00 PMSkills:- Strong computer skills - Self-motivated and comfortable working with little to no direction - Excellent interpersonal communication skillsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelor's Degree in Business Administration or related field is a plus- 2+ years??? outside sales experience- Experience with construction and/or industrial sales- Experience working with rigging products preferred, but not required. Apply Today! Once you apply, call or text 317-843-2512 to schedule an interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring an Outside Sales Representative to work in Indianapolis, IN.Will be responsible for establishing contact with existing customers, prospecting new opportunities, and following up on potential leads. They will also monitor industry trends to identify emerging markets and develop plans to utilize those markets to expand revenue.Monday - Friday 8AM - 5PM$35,000/year plus CommissionBenefits:- Full benefits and matching 401k (specifics can be spelled out, but caps out on matching a certain percentage)- Company truck is provided; gas and all related expenses for the truck are paid for by the company- Cell phone, computer, and iPad provided by the company- Company credit card providedResponsibilities:- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. - Recommend products to customers, based on customers' needs and interests.- Answer customers' questions about products, prices, availability, product uses, and credit terms. - Estimate or quote prices, credit or contract terms, warranties, and delivery dates. - Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. - Provide customers with product samples and catalogs. - Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. - Prepare drawings, estimates, and bids that meet specific customer needs. - Monitor market conditions, product innovations, and competitors' products, prices, and sales. - Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. - Obtain credit information about prospective customers.- Conduct value added training seminars to end users. - Perform inspections on customer???s site and in house.- Completes timely filing of reports, as required.- Other functions as required.Working hours: 8:00 AM - 5:00 PMSkills:- Strong computer skills - Self-motivated and comfortable working with little to no direction - Excellent interpersonal communication skillsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelor's Degree in Business Administration or related field is a plus- 2+ years??? outside sales experience- Experience with construction and/or industrial sales- Experience working with rigging products preferred, but not required. Apply Today! Once you apply, call or text 317-843-2512 to schedule an interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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