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    1 job found for Agency in Bonita Springs, Florida

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      • Bonita Springs, Florida
      • Temp to Perm
      • $16.00 per hour
      • 10:00 AM - 6:00 PM
      The Scheduling Coordinator performs a variety of administrative duties in the office, including, but not limited to: back-up for intake referrals from community contacts, scheduling coordination of referrals of independent contractors to meet client preferences and needs, conducts business diplomatically and confidentially by using effective communication skills.Responsibilities:Primary ResponsibilitiesCoordinates referrals and/or schedules as requested by client to meet home care client needs, under the direction of the Administrator.Determines contractors' availability and schedules.Coordinates contractors' schedules with the current case load.Confirms contractors' requested payment rates for referrals.Confirms contractors' accepted referrals.Enters client data and visits in the computer.Distributes coordinated schedules as requested by client.Receives and coordinates home care referral requests, as back up to intake.Assists the Administrator with general clerical tasks.Respects client's rights and responsibilities.Follows telephone guidelines per policy and procedure.Additional ResponsibilitiesPrepares materials and assists with orientation process re: schedule and paper flow.Receives client and independent contractor calls, and inquiries.Handles complaints tactfully and follows-up appropriately.Performs other clerical duties.Maintains client confidentiality.Working hours: 10:00 AM - 6:00 PMSkills:Bilingual speaking both Spanish and English Demonstrates interpersonal understanding and utilizes effective communication skillsConsiders effects of words and actions on others.Utilizes listening skills that indicate understanding and promotes accurate interpretation of others' concerns, motivations and feelings.Recognizes the influence of beliefs and cultures on behaviors and accepts strengths and limitations in others.Works toward resolution of interpersonal conflicts as they arise.Recognizes when others are in need of information, assistance or direction and consistently offers and provides help.Attends and participates positively in meetings.Regularly reads and appropriately applies information to practice.Uses words that express respect, patience and understanding in interactions with others.Acknowledges others verbally and nonverbally (eye contact, expression, tone of voice) promptly and courteously.Follows appropriate phone etiquette.Exhibits behaviors of cooperationDevelops cooperation and collaborative work efforts that generally benefit all involved parties.Demonstrates the initiative to meet the needs of the agency by assisting co-workers when work load permits.--Observes confidentiality policy at all timesProtects and honors client, independent contractor and co-worker confidentiality.Respects clients', independent contractors' and co-workers' right to privacy.Observes attendance and attire policiesMeets attendance and punctuality expectations.Demonstrates cooperation with scheduling coordination requests to meet agency needs.Consistently adheres to agency dress code.Complies with all other related policies, procedures and requestsRecommends and/or supports changes to policies and procedures.Demonstrates knowledge of policies and procedures applicable to own job position.Adheres to policies and procedures. Honors requests of management for interim rules.Conserves agency resourcesMaintains agency property, supplies and equipment in a manner that demonstrates ownership and accountability.Maintains the work area to reduce the likelihood of safety hazards and to enhance its general appearanceEducation:AssociateExperience:0-1 yearsQualifications:High school graduate
      The Scheduling Coordinator performs a variety of administrative duties in the office, including, but not limited to: back-up for intake referrals from community contacts, scheduling coordination of referrals of independent contractors to meet client preferences and needs, conducts business diplomatically and confidentially by using effective communication skills.Responsibilities:Primary ResponsibilitiesCoordinates referrals and/or schedules as requested by client to meet home care client needs, under the direction of the Administrator.Determines contractors' availability and schedules.Coordinates contractors' schedules with the current case load.Confirms contractors' requested payment rates for referrals.Confirms contractors' accepted referrals.Enters client data and visits in the computer.Distributes coordinated schedules as requested by client.Receives and coordinates home care referral requests, as back up to intake.Assists the Administrator with general clerical tasks.Respects client's rights and responsibilities.Follows telephone guidelines per policy and procedure.Additional ResponsibilitiesPrepares materials and assists with orientation process re: schedule and paper flow.Receives client and independent contractor calls, and inquiries.Handles complaints tactfully and follows-up appropriately.Performs other clerical duties.Maintains client confidentiality.Working hours: 10:00 AM - 6:00 PMSkills:Bilingual speaking both Spanish and English Demonstrates interpersonal understanding and utilizes effective communication skillsConsiders effects of words and actions on others.Utilizes listening skills that indicate understanding and promotes accurate interpretation of others' concerns, motivations and feelings.Recognizes the influence of beliefs and cultures on behaviors and accepts strengths and limitations in others.Works toward resolution of interpersonal conflicts as they arise.Recognizes when others are in need of information, assistance or direction and consistently offers and provides help.Attends and participates positively in meetings.Regularly reads and appropriately applies information to practice.Uses words that express respect, patience and understanding in interactions with others.Acknowledges others verbally and nonverbally (eye contact, expression, tone of voice) promptly and courteously.Follows appropriate phone etiquette.Exhibits behaviors of cooperationDevelops cooperation and collaborative work efforts that generally benefit all involved parties.Demonstrates the initiative to meet the needs of the agency by assisting co-workers when work load permits.--Observes confidentiality policy at all timesProtects and honors client, independent contractor and co-worker confidentiality.Respects clients', independent contractors' and co-workers' right to privacy.Observes attendance and attire policiesMeets attendance and punctuality expectations.Demonstrates cooperation with scheduling coordination requests to meet agency needs.Consistently adheres to agency dress code.Complies with all other related policies, procedures and requestsRecommends and/or supports changes to policies and procedures.Demonstrates knowledge of policies and procedures applicable to own job position.Adheres to policies and procedures. Honors requests of management for interim rules.Conserves agency resourcesMaintains agency property, supplies and equipment in a manner that demonstrates ownership and accountability.Maintains the work area to reduce the likelihood of safety hazards and to enhance its general appearanceEducation:AssociateExperience:0-1 yearsQualifications:High school graduate

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