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    2 jobs found for Analyst in Texas

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      • Texas City, Texas
      • Temp to Perm
      • $15.00 - $27.00 per hour
      • 8:00 AM - 5:00 PM
      We are looking for a service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:??? Provide first level contact and convey resolutions to employee issues??? Properly escalate unresolved queries to the next level of support??? Track, route and redirect problems to correct resources??? Update employee data and produce activity reports??? Walk employees through problem solving process??? Follow up with employees, provide feedback and see problems through to resolution??? Utilize excellent employee service skills and exceed employees??? expectations??? Ensure proper recording, documentation and closure??? Recommended procedure modifications or improvements??? Preserve and grow your knowledge of help desk procedures, products and servicesWorking hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing help desk support--Proficiency in English--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:??? Provide first level contact and convey resolutions to employee issues??? Properly escalate unresolved queries to the next level of support??? Track, route and redirect problems to correct resources??? Update employee data and produce activity reports??? Walk employees through problem solving process??? Follow up with employees, provide feedback and see problems through to resolution??? Utilize excellent employee service skills and exceed employees??? expectations??? Ensure proper recording, documentation and closure??? Recommended procedure modifications or improvements??? Preserve and grow your knowledge of help desk procedures, products and servicesWorking hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing help desk support--Proficiency in English--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Dallas, Texas
      • Contract
      job summary:The Software Quality Assurance Analyst writes test cases and executes testsIdentify defects and proactively communicate them to the project team through JiraWork with product owner to ensure test cases are available for Development team before iteration startAbility to do log and database analysis to provide additional context to issuesLocation: Dallas, Texasjob type: Contractwork hours: 9 to 5education: BFAexperience: 0 responsibilities:The Software Quality Assurance Analyst writes test cases and executes testsIdentify defects and proactively communicate them to the project team through JiraWork with product owner to ensure test cases are available for Development team before iteration startAbility to do log and database analysis to provide additional context to issues  qualifications:Experience writing test cases and performing functional, non-functional and regression testing Experience with relational databases and no SQL for performing backend testing when necessaryExperience writing test cases for APIs and executing themExperience doing log analysis using logz, kibanaAbility to be in the Irving office 2-3 days a weekExperience using Jira and Zephyr scale is desirableExperience with Behavior Driven Development (BDD) or Test-Driven Development (TDD), and related tools (e.g., Cucumber) is desirable.Experience designing tests for automation and executing automated tests is a huge plus.Experience testing Android applications is a plus skills:Experience writing test cases and performing functional, non-functional and regression testing Experience with relational databases and no SQL for performing backend testing when necessaryExperience writing test cases for APIs and executing themExperience doing log analysis using logz, kibanaAbility to be in the Irving office 2-3 days a weekExperience using Jira and Zephyr scale is desirableExperience with Behavior Driven Development (BDD) or Test-Driven Development (TDD), and related tools (e.g., Cucumber) is desirable.Experience designing tests for automation and executing automated tests is a huge plus.Experience testing Android applications is a plusSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      job summary:The Software Quality Assurance Analyst writes test cases and executes testsIdentify defects and proactively communicate them to the project team through JiraWork with product owner to ensure test cases are available for Development team before iteration startAbility to do log and database analysis to provide additional context to issuesLocation: Dallas, Texasjob type: Contractwork hours: 9 to 5education: BFAexperience: 0 responsibilities:The Software Quality Assurance Analyst writes test cases and executes testsIdentify defects and proactively communicate them to the project team through JiraWork with product owner to ensure test cases are available for Development team before iteration startAbility to do log and database analysis to provide additional context to issues  qualifications:Experience writing test cases and performing functional, non-functional and regression testing Experience with relational databases and no SQL for performing backend testing when necessaryExperience writing test cases for APIs and executing themExperience doing log analysis using logz, kibanaAbility to be in the Irving office 2-3 days a weekExperience using Jira and Zephyr scale is desirableExperience with Behavior Driven Development (BDD) or Test-Driven Development (TDD), and related tools (e.g., Cucumber) is desirable.Experience designing tests for automation and executing automated tests is a huge plus.Experience testing Android applications is a plus skills:Experience writing test cases and performing functional, non-functional and regression testing Experience with relational databases and no SQL for performing backend testing when necessaryExperience writing test cases for APIs and executing themExperience doing log analysis using logz, kibanaAbility to be in the Irving office 2-3 days a weekExperience using Jira and Zephyr scale is desirableExperience with Behavior Driven Development (BDD) or Test-Driven Development (TDD), and related tools (e.g., Cucumber) is desirable.Experience designing tests for automation and executing automated tests is a huge plus.Experience testing Android applications is a plusSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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