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      • Jacksonville, Florida
      • Temporary
      • $17.00 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      The position of the Customer Care Representative is always responsible to maintain adequate phone coverage. The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their account and how it works, etc.Responsibilities:Answer incoming phone calls by participants and assist them with their questions- Promote online portal/mobile app capabilities- Make outbound call-backs, as needed- Respond to incoming emails from participants- Follow all Medcom policies as they relate to privacy and security- Work overtime as requested- Perform other duties as assigned by managementWorking hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Customer focused- Strong verbal and written communication skills- Active listening skills- Strong ability to handle callers- Ability to troubleshoot- Strong ability to de-escalate calls- Time management skills- Attention to detail- Computer use competency- Ability to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:High School or GED requiredAssociates or College Degree PreferredCOBRA knowledge If this sounds like a good fit, call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The position of the Customer Care Representative is always responsible to maintain adequate phone coverage. The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their account and how it works, etc.Responsibilities:Answer incoming phone calls by participants and assist them with their questions- Promote online portal/mobile app capabilities- Make outbound call-backs, as needed- Respond to incoming emails from participants- Follow all Medcom policies as they relate to privacy and security- Work overtime as requested- Perform other duties as assigned by managementWorking hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Customer focused- Strong verbal and written communication skills- Active listening skills- Strong ability to handle callers- Ability to troubleshoot- Strong ability to de-escalate calls- Time management skills- Attention to detail- Computer use competency- Ability to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:High School or GED requiredAssociates or College Degree PreferredCOBRA knowledge If this sounds like a good fit, call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bonita Springs, Florida
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 4:00 PM
      Support the General Manager and Owners by performing administrative functions for the Barefoot BeachClub organization. This person will update and maintain all sources of communication within theAssociation and assist in the upkeep, maintenance of association owned computer hardware and software.The person must have excellent written and oral communication and time management skills. They must beable to administer a website and be able to quickly learn new computer programs. They will be expected towork in a professional manner with the Staff, Board of Directors, Residents, and Vendors.Responsibilities:-Provide administrative support to the management team.-Update and maintain owner information in Website.-Organize and maintain files.-Answer and direct phone calls. Respond to inquiries from owners, vendors, contractors, and othersin a timely manner.-Maintain confidentiality in all owners, staff, and board matters.-Must be proficient in in written communication for letters, memos, and customer interaction.-Always maintains professional appearance and demeanor.-Ability to meet US Employment eligibility requirements.-Responsible for making keys fobs and assigning parking decals.-Maintain Insurance/Vendor binder.-Assist General Manager in Unit Alteration Request Files.-Must be flexible to work weekends in season.Working hours: 8:00 AM - 4:00 PMSkills:-Must be computer proficient with expertise in Word, Excel, Internet Applications, etc.-Must have excellent interpersonal/communication and customer service skills, approachable,cheerful, helpful, etc.-Ability to solve practical problems and deal with difficult customers.-Strong work ethic and self-motivation.-Ability to organize and manage multiple priorities.Education:High SchoolExperience:1-4 yearsQualifications:Education:- College education or similar institutional training preferred.- Previous experience in a Community Association preferred.- 3-5 years of administrative experience in the field or in a related area. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Support the General Manager and Owners by performing administrative functions for the Barefoot BeachClub organization. This person will update and maintain all sources of communication within theAssociation and assist in the upkeep, maintenance of association owned computer hardware and software.The person must have excellent written and oral communication and time management skills. They must beable to administer a website and be able to quickly learn new computer programs. They will be expected towork in a professional manner with the Staff, Board of Directors, Residents, and Vendors.Responsibilities:-Provide administrative support to the management team.-Update and maintain owner information in Website.-Organize and maintain files.-Answer and direct phone calls. Respond to inquiries from owners, vendors, contractors, and othersin a timely manner.-Maintain confidentiality in all owners, staff, and board matters.-Must be proficient in in written communication for letters, memos, and customer interaction.-Always maintains professional appearance and demeanor.-Ability to meet US Employment eligibility requirements.-Responsible for making keys fobs and assigning parking decals.-Maintain Insurance/Vendor binder.-Assist General Manager in Unit Alteration Request Files.-Must be flexible to work weekends in season.Working hours: 8:00 AM - 4:00 PMSkills:-Must be computer proficient with expertise in Word, Excel, Internet Applications, etc.-Must have excellent interpersonal/communication and customer service skills, approachable,cheerful, helpful, etc.-Ability to solve practical problems and deal with difficult customers.-Strong work ethic and self-motivation.-Ability to organize and manage multiple priorities.Education:High SchoolExperience:1-4 yearsQualifications:Education:- College education or similar institutional training preferred.- Previous experience in a Community Association preferred.- 3-5 years of administrative experience in the field or in a related area. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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