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      • Melbourne, Florida
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      The Inbound Sales/Customer Service Rep will handle inbound phone calls from customers, website leads, and emails from potential customers seeking to purchase employer drug testing, individual drug testing and any other related drug testing and drug free workplace products or services.This position plays an essential role in achieving our ambitious customer acquisition and revenue growth objectives and requires someone who is willing to learn in detail, our products, services, and processes.$16.00 per hour depending on experience PLUS commissionResponsibilities:- Asking and answering questions, explaining products and services, complete and enter orders in our CRM, process credit cards payments, resolve issues and manage conversations for positive outcomes.- Understand customer needs and requirements.- Provide timely and accurate information to customers regarding NDS products and services, order status, or information requests.- Ensure premium level of client satisfaction and close sale in one phone call when possible- Determine the proper collection facilities for testing and process protocols, as necessary.- Accurately enter customer information to all programs i.e.: CRM, i3, Intuit, etc.- General Customer Service duties which include responding to ALL customer inquiries/requests in a timely, friendly, helpful manner.Skills:- Track record of excellent customer service in a sales environment.- Strong phone presence and experience handling large volume of inbound calls per day.- Communication proficiency - Strong listening skills.- Customer/Client Focus.- Ability to accurately and efficiently complete data entry.- Results focused.- Ability to work independently and solve problems.- Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail.- Proficiency in Windows, Microsoft Office - Word, Excel, Outlook and Gmail.- Experience working with a CRM preferred.- Ethical Conduct.- Team player - work effectively with others for positive outcomes.Education:High SchoolExperience:1-4 yearsQualifications:- Minimum 2 years college (Preferred) Business Administration or relevant field. Apply online, or email patrickmcnealy@spherion.com for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Inbound Sales/Customer Service Rep will handle inbound phone calls from customers, website leads, and emails from potential customers seeking to purchase employer drug testing, individual drug testing and any other related drug testing and drug free workplace products or services.This position plays an essential role in achieving our ambitious customer acquisition and revenue growth objectives and requires someone who is willing to learn in detail, our products, services, and processes.$16.00 per hour depending on experience PLUS commissionResponsibilities:- Asking and answering questions, explaining products and services, complete and enter orders in our CRM, process credit cards payments, resolve issues and manage conversations for positive outcomes.- Understand customer needs and requirements.- Provide timely and accurate information to customers regarding NDS products and services, order status, or information requests.- Ensure premium level of client satisfaction and close sale in one phone call when possible- Determine the proper collection facilities for testing and process protocols, as necessary.- Accurately enter customer information to all programs i.e.: CRM, i3, Intuit, etc.- General Customer Service duties which include responding to ALL customer inquiries/requests in a timely, friendly, helpful manner.Skills:- Track record of excellent customer service in a sales environment.- Strong phone presence and experience handling large volume of inbound calls per day.- Communication proficiency - Strong listening skills.- Customer/Client Focus.- Ability to accurately and efficiently complete data entry.- Results focused.- Ability to work independently and solve problems.- Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail.- Proficiency in Windows, Microsoft Office - Word, Excel, Outlook and Gmail.- Experience working with a CRM preferred.- Ethical Conduct.- Team player - work effectively with others for positive outcomes.Education:High SchoolExperience:1-4 yearsQualifications:- Minimum 2 years college (Preferred) Business Administration or relevant field. Apply online, or email patrickmcnealy@spherion.com for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Melbourne, Florida
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      The Account Coordinator will be responsible for all aspects of the account set-up process, beginning with implementation and continuing throughout the Company/Client relationship. This person must be able to learn computer programs quickly and have experience with Excel, Word, Outlook etc. This person must be enthusiastic about serving clients, able to multitask and pay attention to detail. This person will be an integral part in growing our business. The Account Coordinator will also be responsible for training customers on how to use our customer portal for scheduling drug screens. Expected Hours of Work: - Full Time: Monday, Wednesday, Thursday, Friday - 9am-6pm - Tuesday 8:00 AM - 6pm (Mandatory team meeting Tuesday 8am)Responsibilities:- General customer service, that includes handling phone calls and/or emails responding to client inquiries/requests in a timely, accurate, friendly & helpful manner. - Effectively communicate with the laboratories we work with. - Gather all information necessary to successfully complete customer account setups and conduct quality control on account set-ups submissions for accuracy. - Adding Collection Sites to the i3 provider network. - Timely and accurate ordering of all supplies. - Ordering test through our web based portal for clients. - Generate any client specific billing authorizations and protocols as required. - Pro-actively contact clients to ensure success of the program. - Keep abreast of client changes, regulatory changes and SOP updates. - Maintain knowledge of the Department of Transportation regulations as they pertain to Drug & Alcohol Testing. - Preparing and putting together policy binders and shipping. - Inbound Sales and order processing (back-up as needed).Competencies: - Strong phone presence and experience handling large volume of inbound calls per day. - Communication proficiency - Strong listening skills. - Customer/Client Focus. - Flexibility - Proficiency in Windows, Microsoft Office ??? Word, Excel, Outlook. - Typing must be able to type at least 50 wpm - Ability to retain information. - Experience working with Customer Relationship Management software (CRM) preferred. ?? Ethical Conduct. - Team player ??? work effectively with others.Working hours: 8:00 AM - 5:00 PMSkills:- Data Entry. - Detail Oriented. - Ability to work in a face paced environment. - Must have the ability to adapt quickly to computer software programs. - Ability to accurately and efficiently complete data entry. - Results driven. - Ability to work independently and solve problems. - Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail. - Computer savvy - ability to adapt quickly to computer software programs; Experience with Chrome, Dropbox, LastPass a plus.Education:High SchoolExperience:1-4 yearsQualifications:- Minimum 2 years college (Preferred) Business Administration or relevant field - Minimum 2 years business office experience Apply online, or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Account Coordinator will be responsible for all aspects of the account set-up process, beginning with implementation and continuing throughout the Company/Client relationship. This person must be able to learn computer programs quickly and have experience with Excel, Word, Outlook etc. This person must be enthusiastic about serving clients, able to multitask and pay attention to detail. This person will be an integral part in growing our business. The Account Coordinator will also be responsible for training customers on how to use our customer portal for scheduling drug screens. Expected Hours of Work: - Full Time: Monday, Wednesday, Thursday, Friday - 9am-6pm - Tuesday 8:00 AM - 6pm (Mandatory team meeting Tuesday 8am)Responsibilities:- General customer service, that includes handling phone calls and/or emails responding to client inquiries/requests in a timely, accurate, friendly & helpful manner. - Effectively communicate with the laboratories we work with. - Gather all information necessary to successfully complete customer account setups and conduct quality control on account set-ups submissions for accuracy. - Adding Collection Sites to the i3 provider network. - Timely and accurate ordering of all supplies. - Ordering test through our web based portal for clients. - Generate any client specific billing authorizations and protocols as required. - Pro-actively contact clients to ensure success of the program. - Keep abreast of client changes, regulatory changes and SOP updates. - Maintain knowledge of the Department of Transportation regulations as they pertain to Drug & Alcohol Testing. - Preparing and putting together policy binders and shipping. - Inbound Sales and order processing (back-up as needed).Competencies: - Strong phone presence and experience handling large volume of inbound calls per day. - Communication proficiency - Strong listening skills. - Customer/Client Focus. - Flexibility - Proficiency in Windows, Microsoft Office ??? Word, Excel, Outlook. - Typing must be able to type at least 50 wpm - Ability to retain information. - Experience working with Customer Relationship Management software (CRM) preferred. ?? Ethical Conduct. - Team player ??? work effectively with others.Working hours: 8:00 AM - 5:00 PMSkills:- Data Entry. - Detail Oriented. - Ability to work in a face paced environment. - Must have the ability to adapt quickly to computer software programs. - Ability to accurately and efficiently complete data entry. - Results driven. - Ability to work independently and solve problems. - Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail. - Computer savvy - ability to adapt quickly to computer software programs; Experience with Chrome, Dropbox, LastPass a plus.Education:High SchoolExperience:1-4 yearsQualifications:- Minimum 2 years college (Preferred) Business Administration or relevant field - Minimum 2 years business office experience Apply online, or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pearland, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM (Various Shifts Available)
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PM (Various Shifts Available)Skills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PM (Various Shifts Available)Skills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Texas City, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Zionsville, Indiana
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:30 AM - 5:00 PM
      Spherion is hiring for Call Center Representatives in Zionsville, IN. Starting Pay is $15-$16 depending on experienceShift is Monday - Friday 8:30AM - 5PM.This is a temp to hire opportunity. If you are hired on full time, our client will cover 100% of your health insurance/benefits costs.Responsibilities:As a Customer Service Order Entry Associate, you will be on the front line helping customers with processing their orders, responding to questions regarding shipping, billing, and giving recommendations to ensure the accuracy of their order processing.- Experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.- A desire to enact change and strive for innovation.- Strong attention to detail ? accuracy is essential.- Desire to work in a dynamic, fast-paced environment.- Proven track record of de-escalating customer issues with sympathy and empathyWorking hours: 8:30 AM - 5:00 PMSkills:- Ability to multi-task.- Ability to work comfortably and grow in a fast-paced, high-volume customer care environment.- Minimum of high school diploma or equivalent; college degree or currently pursuing preferred.- Like to have fun - we sure do!Education:High SchoolExperience:0-1 yearsQualifications:- Minimum of three-year applicable Customer Service experience/Order Entry- Ability to effectively communicate, verbally and in writing, and willingness to expand on these skills.- Strong computer skills, including knowledge of MS Office programs Apply Today! Once you apply, call or text 317-870-5555 to get started this week!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for Call Center Representatives in Zionsville, IN. Starting Pay is $15-$16 depending on experienceShift is Monday - Friday 8:30AM - 5PM.This is a temp to hire opportunity. If you are hired on full time, our client will cover 100% of your health insurance/benefits costs.Responsibilities:As a Customer Service Order Entry Associate, you will be on the front line helping customers with processing their orders, responding to questions regarding shipping, billing, and giving recommendations to ensure the accuracy of their order processing.- Experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.- A desire to enact change and strive for innovation.- Strong attention to detail ? accuracy is essential.- Desire to work in a dynamic, fast-paced environment.- Proven track record of de-escalating customer issues with sympathy and empathyWorking hours: 8:30 AM - 5:00 PMSkills:- Ability to multi-task.- Ability to work comfortably and grow in a fast-paced, high-volume customer care environment.- Minimum of high school diploma or equivalent; college degree or currently pursuing preferred.- Like to have fun - we sure do!Education:High SchoolExperience:0-1 yearsQualifications:- Minimum of three-year applicable Customer Service experience/Order Entry- Ability to effectively communicate, verbally and in writing, and willingness to expand on these skills.- Strong computer skills, including knowledge of MS Office programs Apply Today! Once you apply, call or text 317-870-5555 to get started this week!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Baytown, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Melbourne, Florida
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      The Inbound Sales/Customer Service Rep will handle inbound phone calls from customers, website leads, and emails from potential customers seeking to purchase employer drug testing, individual drug testing and any other related drug testing and drug free workplace products or services. This position plays an essential role in achieving our ambitious customer acquisition and revenue growth objectives and requires someone who is willing to learn in detail, our products, services, and processes.Pay: $16.00/hr plus commissionHours of Work:- Full Time: Monday, Wednesday, Thursday, Friday - 9am-6pm; Tuesday 8:00am - 6pmResponsibilities:-  Asking and answering questions, explaining products and services, complete and enter orders in our CRM, process credit cards payments, resolve issues and manage conversations for positive outcomes.-  Understand customer needs and requirements.-  Provide timely and accurate information to customers regarding products and services, order status, or information requests.-  Ensure premium level of client satisfaction and close sale in one phone call when possible-  Determine the proper collection facilities for testing and process protocols, as necessary.-  Accurately enter customer information to all programs i.e.: CRM, i3, Intuit, etc.- General Customer Service duties which include responding to ALL customer inquiries/requests in a timely, friendly, helpful manner.Skills:- Track record of excellent customer service in a sales environment.- Strong phone presence and experience handling large volume of inbound calls per day.- Communication proficiency - Strong listening skills.- Customer/Client Focus.- Ability to accurately and efficiently complete data entry.- Results focused.- Ability to work independently and solve problems.- Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail.- Proficiency in Windows, Microsoft Office - Word, Excel, Outlook and Gmail.- Experience working with a CRM preferred.- Ethical Conduct.- Team player - work effectively with others for positive outcomes.Qualifications:Education:-  Minimum 2 years college (Preferred) Business Administration or relevant field.Experience:-  Proven inside sales/customer service experience (minimum 2 years sales/customer service experience) Apply online, or email patrickmcnealy@spherion.com for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Inbound Sales/Customer Service Rep will handle inbound phone calls from customers, website leads, and emails from potential customers seeking to purchase employer drug testing, individual drug testing and any other related drug testing and drug free workplace products or services. This position plays an essential role in achieving our ambitious customer acquisition and revenue growth objectives and requires someone who is willing to learn in detail, our products, services, and processes.Pay: $16.00/hr plus commissionHours of Work:- Full Time: Monday, Wednesday, Thursday, Friday - 9am-6pm; Tuesday 8:00am - 6pmResponsibilities:-  Asking and answering questions, explaining products and services, complete and enter orders in our CRM, process credit cards payments, resolve issues and manage conversations for positive outcomes.-  Understand customer needs and requirements.-  Provide timely and accurate information to customers regarding products and services, order status, or information requests.-  Ensure premium level of client satisfaction and close sale in one phone call when possible-  Determine the proper collection facilities for testing and process protocols, as necessary.-  Accurately enter customer information to all programs i.e.: CRM, i3, Intuit, etc.- General Customer Service duties which include responding to ALL customer inquiries/requests in a timely, friendly, helpful manner.Skills:- Track record of excellent customer service in a sales environment.- Strong phone presence and experience handling large volume of inbound calls per day.- Communication proficiency - Strong listening skills.- Customer/Client Focus.- Ability to accurately and efficiently complete data entry.- Results focused.- Ability to work independently and solve problems.- Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail.- Proficiency in Windows, Microsoft Office - Word, Excel, Outlook and Gmail.- Experience working with a CRM preferred.- Ethical Conduct.- Team player - work effectively with others for positive outcomes.Qualifications:Education:-  Minimum 2 years college (Preferred) Business Administration or relevant field.Experience:-  Proven inside sales/customer service experience (minimum 2 years sales/customer service experience) Apply online, or email patrickmcnealy@spherion.com for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pearland, Texas
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 9:00 AM - 8:00 PM
      Are you interested in getting into the medical industry in patient access? Are you already part of the medical industry but you are ready to take your career to the next level? If you answered yes to any of the two then this job might be for you. We are looking to staff a dynamic individual that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 9:00 AM - 8:00 PMSkills:-Proven patient support experience-Track record of over-achieving quota given by departments-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Patient Knowledge-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City or Galveston office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in getting into the medical industry in patient access? Are you already part of the medical industry but you are ready to take your career to the next level? If you answered yes to any of the two then this job might be for you. We are looking to staff a dynamic individual that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 9:00 AM - 8:00 PMSkills:-Proven patient support experience-Track record of over-achieving quota given by departments-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Patient Knowledge-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City or Galveston office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Owatonna, Minnesota
      • Permanent
      • $20.00 - $25.00 per hour
      • 8:00 AM - 5:00 PM
      The Recruiter will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization. This person will be the point-person for sourcing and filling vacant production positions.Responsibilities:Assist with recruitment effort for production employees including scheduling interviews, entering paperwork, developing ads, coordinating hiring events. -Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization. -Assists with job posting and advertising processes. -Screens applications and selects qualified candidates. -Oversees preparation of interview questions and other hiring and selection materials. -Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders. -Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details. -Owns the on-boarding process for all new hires including coordination of paperwork, setting up pre-employment drug tests to provide a great candidate experience. -Assists with orientation. -Attends and participates in high school, college, and on-site job fairs. -Performs other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Excellent verbal and written communication skills. Excellent interpersonal skills with good negotiation tactics. Ability to create and implement sourcing strategies for recruitment for a variety of roles. Proactive and independent with the ability to take initiative. Excellent time management skills with a proven ability to meet deadlines. Familiarity with laws, regulations, and best practices applicable to hiring and recruitment. Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems. Proficient with Microsoft Office Suite or related software.Education:BachelorsExperience:1-4 yearsQualifications:Bachelor???s degree in Human Resources or related field, or equivalent work experience, required. Manufacturing recruiting experience preferred. Bi-lingual a plus. Are you comfortable in a fast-paced, multi-tasking environment? Do you have excellent organizational skills necessary to achieve business goals and to increase office efficiency? Do you enjoy working in a professional team environment?If this is you; apply TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Recruiter will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization. This person will be the point-person for sourcing and filling vacant production positions.Responsibilities:Assist with recruitment effort for production employees including scheduling interviews, entering paperwork, developing ads, coordinating hiring events. -Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization. -Assists with job posting and advertising processes. -Screens applications and selects qualified candidates. -Oversees preparation of interview questions and other hiring and selection materials. -Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders. -Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details. -Owns the on-boarding process for all new hires including coordination of paperwork, setting up pre-employment drug tests to provide a great candidate experience. -Assists with orientation. -Attends and participates in high school, college, and on-site job fairs. -Performs other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Excellent verbal and written communication skills. Excellent interpersonal skills with good negotiation tactics. Ability to create and implement sourcing strategies for recruitment for a variety of roles. Proactive and independent with the ability to take initiative. Excellent time management skills with a proven ability to meet deadlines. Familiarity with laws, regulations, and best practices applicable to hiring and recruitment. Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems. Proficient with Microsoft Office Suite or related software.Education:BachelorsExperience:1-4 yearsQualifications:Bachelor???s degree in Human Resources or related field, or equivalent work experience, required. Manufacturing recruiting experience preferred. Bi-lingual a plus. Are you comfortable in a fast-paced, multi-tasking environment? Do you have excellent organizational skills necessary to achieve business goals and to increase office efficiency? Do you enjoy working in a professional team environment?If this is you; apply TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Draper, Utah
      • Temp to Perm
      • $18.00 - $19.00 per hour
      • 8:00 AM - 5:00 PM
      Be part of a company with the mission to accelerate the world's transition to sustainable energy by Offering a full suite of energy products that incorporates solar, storage, and grid services. As the world's only fully integrated sustainable energy company, we are at the vanguard of the world's inevitable shift towards a sustainable energy platform.**Must be able to work onsite and remotely** Equipment will be provided.Responsibilities:The Property and Title Agent will be responsible for coordinating a number of tasks to support the Teams within the department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations, often in difficult or challenging circumstances. Additionally, the candidate must have excellent problem-solving skills and be results-oriented to proactively manage and deliver to the expectations whilst protecting the interests of the Company and its investors.Working hours: 8:00 AM - 5:00 PMSkills:**- Customer and Sales Queries - Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process. Be pro-active and anticipate potential problems before they arise- Reassignment Folders - Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information- Audit and Close Folders - Review each case file before it is closed. Audit for accuracy and completeness and provide to Supervisor for review and approval- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database- Other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:*** Call center experience preferred or a college degree in a financial or business related field (or equivalent experience) preferred.* Highly organized and process oriented with the ability to handle multiple deadlines simultaneously* Excellent customer service and interpersonal skills* Calm and positive manner, ability to handle escalated or angry customers* Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office.* Outstanding written and verbal communication skills* Professional, calm, collaborative and positive demeanor* Flexible and adaptable, with the ability to adjust to different situations and process changes* Excellent written and verbal communication skills required* Excellent customer service skills required* Regular, reliable and predictable attendance required* Ability to work well with others in a collaborative team environment. APPLY HERE- or -Text AGENT to 801-519-5093Or just CALL us for Info or Appointments at 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Be part of a company with the mission to accelerate the world's transition to sustainable energy by Offering a full suite of energy products that incorporates solar, storage, and grid services. As the world's only fully integrated sustainable energy company, we are at the vanguard of the world's inevitable shift towards a sustainable energy platform.**Must be able to work onsite and remotely** Equipment will be provided.Responsibilities:The Property and Title Agent will be responsible for coordinating a number of tasks to support the Teams within the department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations, often in difficult or challenging circumstances. Additionally, the candidate must have excellent problem-solving skills and be results-oriented to proactively manage and deliver to the expectations whilst protecting the interests of the Company and its investors.Working hours: 8:00 AM - 5:00 PMSkills:**- Customer and Sales Queries - Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process. Be pro-active and anticipate potential problems before they arise- Reassignment Folders - Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information- Audit and Close Folders - Review each case file before it is closed. Audit for accuracy and completeness and provide to Supervisor for review and approval- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database- Other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:*** Call center experience preferred or a college degree in a financial or business related field (or equivalent experience) preferred.* Highly organized and process oriented with the ability to handle multiple deadlines simultaneously* Excellent customer service and interpersonal skills* Calm and positive manner, ability to handle escalated or angry customers* Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office.* Outstanding written and verbal communication skills* Professional, calm, collaborative and positive demeanor* Flexible and adaptable, with the ability to adjust to different situations and process changes* Excellent written and verbal communication skills required* Excellent customer service skills required* Regular, reliable and predictable attendance required* Ability to work well with others in a collaborative team environment. APPLY HERE- or -Text AGENT to 801-519-5093Or just CALL us for Info or Appointments at 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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