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    3 jobs found for Customer service representative in California

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      • Santa Barbara, California
      • Temporary
      • $20.00 - $22.50 per hour
      • 8:00 AM - 5:00 PM
      Are you an experienced customer service/admin professional in immediate need of full-time work? Interested in getting your foot in the door with a reputable medical company in Santa Barbara? If so -- this is the position for you!Our client, a large medical facility in Santa Barbara, has an immediate need from now through February 2022 for an experienced customer service professional to join their team. Candidates will be asked to perform general administrative and customer service duties while supporting the staff in other ways.Responsibilities:Responsible for the oversight of monitoring/guiding patients and employees entering the facilities or triaging calls.1. Answers questions as it relates to Covid protocol and procedure. Escalates as necessary.Percentage of time: 35%2. Asks questions as it relates to Covid symptoms/screening.Percentage of time: 35%3. Takes temperatures as needed.Percentage of time: 15%4. Greets customers (employees, patients and visitors) respectfully.Percentage of time: 10%5. Other duties as assignedPercentage of time: 5%Working hours: 8:00 AM - 5:00 PMSkills:- Bilingual English-Spanish preferred.- Excellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.- Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.- The employee communicates effectively.- Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminology.Education:AssociateExperience:1-4 yearsQualifications:Minimum: Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. Apply with resume TODAY or call our office at 805-683-1600! Act fast!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Are you an experienced customer service/admin professional in immediate need of full-time work? Interested in getting your foot in the door with a reputable medical company in Santa Barbara? If so -- this is the position for you!Our client, a large medical facility in Santa Barbara, has an immediate need from now through February 2022 for an experienced customer service professional to join their team. Candidates will be asked to perform general administrative and customer service duties while supporting the staff in other ways.Responsibilities:Responsible for the oversight of monitoring/guiding patients and employees entering the facilities or triaging calls.1. Answers questions as it relates to Covid protocol and procedure. Escalates as necessary.Percentage of time: 35%2. Asks questions as it relates to Covid symptoms/screening.Percentage of time: 35%3. Takes temperatures as needed.Percentage of time: 15%4. Greets customers (employees, patients and visitors) respectfully.Percentage of time: 10%5. Other duties as assignedPercentage of time: 5%Working hours: 8:00 AM - 5:00 PMSkills:- Bilingual English-Spanish preferred.- Excellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.- Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.- The employee communicates effectively.- Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminology.Education:AssociateExperience:1-4 yearsQualifications:Minimum: Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. Apply with resume TODAY or call our office at 805-683-1600! Act fast!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Oxnard, California
      • Temp to Perm
      • $20.00 - $23.00 per hour
      • 8:00 AM - 4:30 PM
      Are you a skilled administrative support person in a dead end job? If you are looking for a new career with a solid and reputable employer you have found it! Our client is a global employer with a location in Oxnard seeking an experienced office support person for their Trade and Compliance division. You will learn new skills to keep your career going on an upward path. Sounds interesting? Please read on!Responsibilities:Here are some of the duties involved with this position. You will receive specific training in all areas:Demonstrate the ability to adjust to variable tasks in order to meet efficiency standards, and report any non-compliant issuesEnsure all export Phytosanitary Certificates are maintained and organized for retrievalPrepare documents/legalizations and accompanying correspondence based on the received orders and order documentsPrepare transport orders and make arrangements concerning capacity and loading/unloading timesInvoice customers, both domestic and internationalValidate all documents required for shipping internationally to assigned destinationsEnsure that all product flow meets international trade compliance requirements and that document controls are in place to support full trade complianceProvide reporting and analytical support for other trade team initiatives, as necessaryEnsure importing / exporting country requirements can be met in a compliant and expedient mannerHandles complex regions global trade accountsWorking hours: 8:00 AM - 4:30 PMSkills:Ability to multi-taskExcellent verbal and written communication skillsExcellent computer skills, knowledge of Microsoft Office desiredEducation:BachelorsExperience:1-4 yearsQualifications:BA/BS degree highly desired1-4 years experience in an Administrative Support position or Customer Service position For consideration, please apply online, or call /text our office at 805-973-0950 for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Are you a skilled administrative support person in a dead end job? If you are looking for a new career with a solid and reputable employer you have found it! Our client is a global employer with a location in Oxnard seeking an experienced office support person for their Trade and Compliance division. You will learn new skills to keep your career going on an upward path. Sounds interesting? Please read on!Responsibilities:Here are some of the duties involved with this position. You will receive specific training in all areas:Demonstrate the ability to adjust to variable tasks in order to meet efficiency standards, and report any non-compliant issuesEnsure all export Phytosanitary Certificates are maintained and organized for retrievalPrepare documents/legalizations and accompanying correspondence based on the received orders and order documentsPrepare transport orders and make arrangements concerning capacity and loading/unloading timesInvoice customers, both domestic and internationalValidate all documents required for shipping internationally to assigned destinationsEnsure that all product flow meets international trade compliance requirements and that document controls are in place to support full trade complianceProvide reporting and analytical support for other trade team initiatives, as necessaryEnsure importing / exporting country requirements can be met in a compliant and expedient mannerHandles complex regions global trade accountsWorking hours: 8:00 AM - 4:30 PMSkills:Ability to multi-taskExcellent verbal and written communication skillsExcellent computer skills, knowledge of Microsoft Office desiredEducation:BachelorsExperience:1-4 yearsQualifications:BA/BS degree highly desired1-4 years experience in an Administrative Support position or Customer Service position For consideration, please apply online, or call /text our office at 805-973-0950 for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Goleta, California
      • Temporary
      • $25.00 - $27.00 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      If you are looking for a new gig for the New Year, and you like helping people, this is the job for you! We seek an experienced Customer Service representative for a large Santa Barbara employer. You will serve as the primary contact for all services, conferring with clients to obtain and provide information about the status of laboratory results and reports and resolves routine questions and issues related to specimens and testing.Responsibilities:Provide excellent customer support services by responding to incoming telephone calls from medical clinics, doctors' offices, clients, and other departments requesting information on test results and services. Supports inbound calls and visitors with answers to general questions regarding servicesMake timely outgoing calls to follow-up on all stats and critical call resultsFollowing established procedures, effectively resolve routine questions and problems related to specimens and testing. Refer unresolved and complex issues to Supervisor.Send reports as requested by fax, e-mail, or other method requested.Keep accurate electronic and manual records of client transactions and interactions, including recording details of inquiries, complaints, and comments, as well as action plans. Prepares performance-related reports as requested.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Word processing, managing electronic files and recordsExcellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminologyEducation:High SchoolExperience:1-4 yearsQualifications:Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. For consideration, please apply online, or call/text your resume to 805-683-1600 or call for more information about this position, or E-mail your resume to brooksmiller@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      If you are looking for a new gig for the New Year, and you like helping people, this is the job for you! We seek an experienced Customer Service representative for a large Santa Barbara employer. You will serve as the primary contact for all services, conferring with clients to obtain and provide information about the status of laboratory results and reports and resolves routine questions and issues related to specimens and testing.Responsibilities:Provide excellent customer support services by responding to incoming telephone calls from medical clinics, doctors' offices, clients, and other departments requesting information on test results and services. Supports inbound calls and visitors with answers to general questions regarding servicesMake timely outgoing calls to follow-up on all stats and critical call resultsFollowing established procedures, effectively resolve routine questions and problems related to specimens and testing. Refer unresolved and complex issues to Supervisor.Send reports as requested by fax, e-mail, or other method requested.Keep accurate electronic and manual records of client transactions and interactions, including recording details of inquiries, complaints, and comments, as well as action plans. Prepares performance-related reports as requested.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Word processing, managing electronic files and recordsExcellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminologyEducation:High SchoolExperience:1-4 yearsQualifications:Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. For consideration, please apply online, or call/text your resume to 805-683-1600 or call for more information about this position, or E-mail your resume to brooksmiller@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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