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    33 jobs found for Customer Service Representative - Page 2

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      • Goleta, California
      • Temporary
      • $25.00 - $27.00 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      If you are looking for a new gig for the New Year, and you like helping people, this is the job for you! We seek an experienced Customer Service representative for a large Santa Barbara employer. You will serve as the primary contact for all services, conferring with clients to obtain and provide information about the status of laboratory results and reports and resolves routine questions and issues related to specimens and testing.Responsibilities:Provide excellent customer support services by responding to incoming telephone calls from medical clinics, doctors' offices, clients, and other departments requesting information on test results and services. Supports inbound calls and visitors with answers to general questions regarding servicesMake timely outgoing calls to follow-up on all stats and critical call resultsFollowing established procedures, effectively resolve routine questions and problems related to specimens and testing. Refer unresolved and complex issues to Supervisor.Send reports as requested by fax, e-mail, or other method requested.Keep accurate electronic and manual records of client transactions and interactions, including recording details of inquiries, complaints, and comments, as well as action plans. Prepares performance-related reports as requested.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Word processing, managing electronic files and recordsExcellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminologyEducation:High SchoolExperience:1-4 yearsQualifications:Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. For consideration, please apply online, or call/text your resume to 805-683-1600 or call for more information about this position, or E-mail your resume to brooksmiller@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      If you are looking for a new gig for the New Year, and you like helping people, this is the job for you! We seek an experienced Customer Service representative for a large Santa Barbara employer. You will serve as the primary contact for all services, conferring with clients to obtain and provide information about the status of laboratory results and reports and resolves routine questions and issues related to specimens and testing.Responsibilities:Provide excellent customer support services by responding to incoming telephone calls from medical clinics, doctors' offices, clients, and other departments requesting information on test results and services. Supports inbound calls and visitors with answers to general questions regarding servicesMake timely outgoing calls to follow-up on all stats and critical call resultsFollowing established procedures, effectively resolve routine questions and problems related to specimens and testing. Refer unresolved and complex issues to Supervisor.Send reports as requested by fax, e-mail, or other method requested.Keep accurate electronic and manual records of client transactions and interactions, including recording details of inquiries, complaints, and comments, as well as action plans. Prepares performance-related reports as requested.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Word processing, managing electronic files and recordsExcellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminologyEducation:High SchoolExperience:1-4 yearsQualifications:Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. For consideration, please apply online, or call/text your resume to 805-683-1600 or call for more information about this position, or E-mail your resume to brooksmiller@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Ocala, Florida
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Monday - Friday8:00 AM - 5:00 PM or 9:00 AM - 6:00 PMCOVID-19 requirements:All employee's are required to be fully vaccinated.Responsibilities:Verbal communication via phone, written communication via electronic means with customers for receiving and processing orders for products. Verifying billing and shipping information, confirming pricing and availability of all orders. Maintains a daily liaison relationship with sales representatives and customers regarding orders, product research, returned goods, service products and product pricing. Adjust for queries concerning billing or services rendered, referring complaints of service failures to designated departments for further investigation. Performs debits and credits when needed for returns of products or billing errors. Has knowledge of commonly used concepts, practices and procedures in the Bio-technology field. Help with other duties as needed.Working hours: 8:00 AM - 5:00 PMSkills:Ability to use the computer, keyboard, peripheral devices and multiple monitors extremely well. Ability to use the telephone and incoming call application system. Ability to use and develop proficiencies in Microsoft Outlook, Excel, Word and Power Point applications. Ability to develop proficiency in the use of SAP application. Ability to handle a lot of data that is available, and all of this must be done at a good pace. High attention to detail. Ability to maintain digital records of customer accounts and customer interactions in an orderly manner.Education:High SchoolExperience:1-4 yearsQualifications:High School DiplomaAbility to read and comprehend simple instructions, short correspondences, and memos. Ability to write simple correspondences.Client conducts criminal background and drug screenings Immediate OpportunitySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Monday - Friday8:00 AM - 5:00 PM or 9:00 AM - 6:00 PMCOVID-19 requirements:All employee's are required to be fully vaccinated.Responsibilities:Verbal communication via phone, written communication via electronic means with customers for receiving and processing orders for products. Verifying billing and shipping information, confirming pricing and availability of all orders. Maintains a daily liaison relationship with sales representatives and customers regarding orders, product research, returned goods, service products and product pricing. Adjust for queries concerning billing or services rendered, referring complaints of service failures to designated departments for further investigation. Performs debits and credits when needed for returns of products or billing errors. Has knowledge of commonly used concepts, practices and procedures in the Bio-technology field. Help with other duties as needed.Working hours: 8:00 AM - 5:00 PMSkills:Ability to use the computer, keyboard, peripheral devices and multiple monitors extremely well. Ability to use the telephone and incoming call application system. Ability to use and develop proficiencies in Microsoft Outlook, Excel, Word and Power Point applications. Ability to develop proficiency in the use of SAP application. Ability to handle a lot of data that is available, and all of this must be done at a good pace. High attention to detail. Ability to maintain digital records of customer accounts and customer interactions in an orderly manner.Education:High SchoolExperience:1-4 yearsQualifications:High School DiplomaAbility to read and comprehend simple instructions, short correspondences, and memos. Ability to write simple correspondences.Client conducts criminal background and drug screenings Immediate OpportunitySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bedminster, New Jersey
      • Permanent
      • $37,000 - $41,000 per year
      • 9:00 AM - 6:00 PM
      Our team is growing and expanding! If you want an exciting job with an innovative retail and e-commerce company, join our team. As a Customer Service Representative, you'll be the cornerstone of communication internally, as well as with our customers, manufacturers and various service providers. Our customers and the sales team will count on you to drive issues to resolution and the management team will depend on your insights to identify trends.This role is ideal for candidates who would like to have an opportunity to advance their careers in customer service, e-commerce and retail operations in a fast-growing organizationResponsibilities:Key Responsibilities???Daily monitoring of inbound and outbound customer communications and support needs via phone and email.???Provide accurate, timely and thorough follow through on all customer interactions to ensure proper action is taken.???Manage existing and future customers to initiate relationships, promote customer engagement, and ensure repeat business and referrals.???Proactively work to decrease customer effort across touchpoints, with an eye for process improvements and opportunities to avoid downstream issues.???Diffuse and deescalate service failures. Provide solutions and ideas to drive successful resolutions.???Thorough and accurate reporting in CRM (NetSuite) and other databases.???Work closely with the sales department to ensure seamless processing of customer orders.???Attend educational seminars / trainings to improve product knowledge, skillset and performance level.???Meet personal and team productivity targets / scorecards.???Other duties as assignedWorking hours: 9:00 AM - 6:00 PMSkills:What You Need To Succeed--Passion for customer service and problem solving. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it--You like helping people. You get a kick out of getting people to those aha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside.--You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.--You are motivated and driven. You volunteer for new challenges without waiting to be asked.Education:High SchoolExperience:1-4 yearsQualifications:???High school or equivalent (Preferred)???Customer Service: 3 years (Preferred) Please apply here or forward resume to danielsims@spherion.com.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our team is growing and expanding! If you want an exciting job with an innovative retail and e-commerce company, join our team. As a Customer Service Representative, you'll be the cornerstone of communication internally, as well as with our customers, manufacturers and various service providers. Our customers and the sales team will count on you to drive issues to resolution and the management team will depend on your insights to identify trends.This role is ideal for candidates who would like to have an opportunity to advance their careers in customer service, e-commerce and retail operations in a fast-growing organizationResponsibilities:Key Responsibilities???Daily monitoring of inbound and outbound customer communications and support needs via phone and email.???Provide accurate, timely and thorough follow through on all customer interactions to ensure proper action is taken.???Manage existing and future customers to initiate relationships, promote customer engagement, and ensure repeat business and referrals.???Proactively work to decrease customer effort across touchpoints, with an eye for process improvements and opportunities to avoid downstream issues.???Diffuse and deescalate service failures. Provide solutions and ideas to drive successful resolutions.???Thorough and accurate reporting in CRM (NetSuite) and other databases.???Work closely with the sales department to ensure seamless processing of customer orders.???Attend educational seminars / trainings to improve product knowledge, skillset and performance level.???Meet personal and team productivity targets / scorecards.???Other duties as assignedWorking hours: 9:00 AM - 6:00 PMSkills:What You Need To Succeed--Passion for customer service and problem solving. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it--You like helping people. You get a kick out of getting people to those aha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside.--You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.--You are motivated and driven. You volunteer for new challenges without waiting to be asked.Education:High SchoolExperience:1-4 yearsQualifications:???High school or equivalent (Preferred)???Customer Service: 3 years (Preferred) Please apply here or forward resume to danielsims@spherion.com.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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