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      • Duluth, Minnesota
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      Spherion is working with a local Duluth Client to fill an urgent need for an Inbound Customer Service Representative. The Customer Service Representative will be part of a scheduling team taking inbound calls and booking appointments. This is a Full Time position in Downtown Duluth.Responsibilities:-Be part of scheduling team-Coordinating appointments for applicants-General clerical duties-Database entry-Comfortable with computers is a mustWorking hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:-Customer service skills-Outgoing and enthusiastic-Multitasking-Efficient -Proficient with computers and technologyEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED1-4 years call center experience Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is working with a local Duluth Client to fill an urgent need for an Inbound Customer Service Representative. The Customer Service Representative will be part of a scheduling team taking inbound calls and booking appointments. This is a Full Time position in Downtown Duluth.Responsibilities:-Be part of scheduling team-Coordinating appointments for applicants-General clerical duties-Database entry-Comfortable with computers is a mustWorking hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:-Customer service skills-Outgoing and enthusiastic-Multitasking-Efficient -Proficient with computers and technologyEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED1-4 years call center experience Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.00 per hour
      • 7:30 AM - 5:15 PM
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Customer Service Representatives may work from home following onsite training!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the caller's situation- Document each phone call in accordance with the department's standards, monitor the types of inquiries received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependable personalityEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Customer Service Representatives may work from home following onsite training!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the caller's situation- Document each phone call in accordance with the department's standards, monitor the types of inquiries received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependable personalityEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • College Station, Texas
      • Temp to Perm
      • $12.00 - $13.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is seeking a Customer Service Representative with Bilingual skillsResponsibilities:Greet all individuals with a smile and welcoming attitudeAssist with administrative tasks such as filing, copying, scanning, etc.Maintain accurate documentation of all necessary paperworkInventory management of forms and supplies needed for front desk dutiesParticipation in morning meetings and staff meetingsCommunicate professionally with all levels of candidates and clientsMaintain confidentiality of private and sensitive informationPrioritize a number of tasks based on importance and multitask as necessaryAnswer phone calls and direct them to the appropriate individual and/or take clear and accurate messages as necessaryWorking hours: 8:00 AM - 5:00 PMSkills:Proficient in Microsoft Office programsSkilled in the use of general office equipmentTyping speed adequate for successful and timely completion of job dutiesAbility to work well under pressureGood organizational skills and time management skillsEducation:High SchoolExperience:0-1 yearsQualifications:Previous experience with customer service High School diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is seeking a Customer Service Representative with Bilingual skillsResponsibilities:Greet all individuals with a smile and welcoming attitudeAssist with administrative tasks such as filing, copying, scanning, etc.Maintain accurate documentation of all necessary paperworkInventory management of forms and supplies needed for front desk dutiesParticipation in morning meetings and staff meetingsCommunicate professionally with all levels of candidates and clientsMaintain confidentiality of private and sensitive informationPrioritize a number of tasks based on importance and multitask as necessaryAnswer phone calls and direct them to the appropriate individual and/or take clear and accurate messages as necessaryWorking hours: 8:00 AM - 5:00 PMSkills:Proficient in Microsoft Office programsSkilled in the use of general office equipmentTyping speed adequate for successful and timely completion of job dutiesAbility to work well under pressureGood organizational skills and time management skillsEducation:High SchoolExperience:0-1 yearsQualifications:Previous experience with customer service High School diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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