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    4 jobs found for customer service in auburndale, florida

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      • Mulberry, Florida
      • Temp to Perm
      • $13.00 - $13.50 per hour
      • 9:00 AM - 7:00 PM
      Spherion Staffing is looking for Customer Care Representatives for a well-established company in the Polk County area!Shift: Monday - Saturday 9:00am - 7:00pm (MUST have full flexibility to work days/hours/shifts within the department operating hours)Responsibilities:- Respond to customer inquiries via chat, email, and calls- Maintain up-to-date product and company knowledge- Gather facts regarding customer concerns and find solutions to resolve issues- Work with multiple departments to solve issues for customers- Work with other departments and vendors to resolve the customers complaints- Maintain accurate call records of all activitiesWorking hours: 9:00 AM - 7:00 PMSkills:Ability to communicate effectively with staff and vendors through written communication; gather information and make decisions; work under pressure in a detailed, organized, and professional manner.Ability to sit for long periods of time, speak, and type (computer / analysis work, etc.)Strong customer service, professional telephone etiquette, problem solving and decision making abilitiesEffective time management skills and the ability to multi-taskBilingual (English/Spanish) preferredHigh school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) preferredEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) preferred **Employer conducts computer assessment testing, pre-employment drug screening and national background check.**Submit your resume today!You can also text "CARE" at 863-667-0800 and a recruiter can respond to you immediately.Feel free to join us at our Open House every Tuesdays from 9a-11a and Thursdays 1p-3pSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for Customer Care Representatives for a well-established company in the Polk County area!Shift: Monday - Saturday 9:00am - 7:00pm (MUST have full flexibility to work days/hours/shifts within the department operating hours)Responsibilities:- Respond to customer inquiries via chat, email, and calls- Maintain up-to-date product and company knowledge- Gather facts regarding customer concerns and find solutions to resolve issues- Work with multiple departments to solve issues for customers- Work with other departments and vendors to resolve the customers complaints- Maintain accurate call records of all activitiesWorking hours: 9:00 AM - 7:00 PMSkills:Ability to communicate effectively with staff and vendors through written communication; gather information and make decisions; work under pressure in a detailed, organized, and professional manner.Ability to sit for long periods of time, speak, and type (computer / analysis work, etc.)Strong customer service, professional telephone etiquette, problem solving and decision making abilitiesEffective time management skills and the ability to multi-taskBilingual (English/Spanish) preferredHigh school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) preferredEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma. Associate degree a plusMinimum of 1 year sales or customer service experienceBasic computer skills in Microsoft Office applications Assessments required - (Word, Excel,General Typing)Bilingual (English/Spanish) preferred **Employer conducts computer assessment testing, pre-employment drug screening and national background check.**Submit your resume today!You can also text "CARE" at 863-667-0800 and a recruiter can respond to you immediately.Feel free to join us at our Open House every Tuesdays from 9a-11a and Thursdays 1p-3pSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Mulberry, Florida
      • Temp to Perm
      • $13.50 per hour
      • 9:00 AM - 8:00 PM
      Responsible to assist customers and stores in carrying out the credit services process related to delinquent accounts as well as processing accounts for litigation and bankruptcy. Assist in all areas of the Credit Services Department.Schedule:Wednesday - Saturday 9a-8p(Saturday's are required)Responsibilities:-Prepare and mail various letters including but not limited to: bad checks, collections, FOI, audits, and general response letters.-Prepare account audits and mail, fax, or email to the appropriate party.-Evaluate, research, and validate requests for customer account adjustments. Make necessary and accurate adjustments to accounts in accordance with company and departmental policies.-Provide superior support to customers, retail stores, dealers, and other company departments by providing the requested information or workable solutions to the customer account, billing, bankruptcy, credit granting, and/or litigation matters in a timely and courteous manner.-Receive customer payments, post to customer accounts following established payment acceptance policy. Record payments for bankruptcy accounts.-Process litigation and repossession requests and communicate status to stores.-Provide information to banks and mortgage companies (account verification)-Communicate necessary and accurate information with outside parties such as courts and/or attorneys.-Process bankruptcy dismissals and or discharges.-Review and transfer or flag accounts as needed according to policy and procedure.-Follow all laws and regulations governing credit and collections, as well as corporate policies and procedures developed to reinforce those laws and regulations.-Perform special projects or tasks as assigned by management.Working hours: 9:00 AM - 8:00 PMSkills:-Ability to communicate effectively with management, courts, outside attorneys, customers, and personnel by telephone, or through written communication; assimilate information and make decisions; work under pressure in a detailed, organized manner.-Strong analytical skills, problem-solving, and decision-making abilities.-Effective time management skills and the ability to multi-task.-Bilingual (Spanish/English) a plusEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma / GED-Two years of collections, billing, or customer service experience.-Strong computer skills to include Microsoft Office (Outlook, Word, and Excel)-Completion of 4 required pre-screening assessments-Ability to use and complete the essential functions with the Credit Services systems.-Ability to read, analyze, and interpret general business periodicals, professional journals, procedures, or governmental regulations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages in order to evaluate merchandise value. Submit your resume today!Please join us at our office on Tuesdays from 9a-11a and Thursdays 1p-3p for our Open House!You can also text "CREDIT" to 863-667-0800.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Responsible to assist customers and stores in carrying out the credit services process related to delinquent accounts as well as processing accounts for litigation and bankruptcy. Assist in all areas of the Credit Services Department.Schedule:Wednesday - Saturday 9a-8p(Saturday's are required)Responsibilities:-Prepare and mail various letters including but not limited to: bad checks, collections, FOI, audits, and general response letters.-Prepare account audits and mail, fax, or email to the appropriate party.-Evaluate, research, and validate requests for customer account adjustments. Make necessary and accurate adjustments to accounts in accordance with company and departmental policies.-Provide superior support to customers, retail stores, dealers, and other company departments by providing the requested information or workable solutions to the customer account, billing, bankruptcy, credit granting, and/or litigation matters in a timely and courteous manner.-Receive customer payments, post to customer accounts following established payment acceptance policy. Record payments for bankruptcy accounts.-Process litigation and repossession requests and communicate status to stores.-Provide information to banks and mortgage companies (account verification)-Communicate necessary and accurate information with outside parties such as courts and/or attorneys.-Process bankruptcy dismissals and or discharges.-Review and transfer or flag accounts as needed according to policy and procedure.-Follow all laws and regulations governing credit and collections, as well as corporate policies and procedures developed to reinforce those laws and regulations.-Perform special projects or tasks as assigned by management.Working hours: 9:00 AM - 8:00 PMSkills:-Ability to communicate effectively with management, courts, outside attorneys, customers, and personnel by telephone, or through written communication; assimilate information and make decisions; work under pressure in a detailed, organized manner.-Strong analytical skills, problem-solving, and decision-making abilities.-Effective time management skills and the ability to multi-task.-Bilingual (Spanish/English) a plusEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma / GED-Two years of collections, billing, or customer service experience.-Strong computer skills to include Microsoft Office (Outlook, Word, and Excel)-Completion of 4 required pre-screening assessments-Ability to use and complete the essential functions with the Credit Services systems.-Ability to read, analyze, and interpret general business periodicals, professional journals, procedures, or governmental regulations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages in order to evaluate merchandise value. Submit your resume today!Please join us at our office on Tuesdays from 9a-11a and Thursdays 1p-3p for our Open House!You can also text "CREDIT" to 863-667-0800.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Mulberry, Florida
      • Temp to Perm
      • $13.50 per hour
      • 9:00 AM - 8:00 PM
      As a credit underwriting specialist, responsible for reviewing credit applications, interpreting data and making informed credit decisions using sound judgment and analysis skills within company policy and regulatory guidelines. Assist in all areas of the Credit Services Department as needed.Schedule:Wednesday - Saturday from 9:00am -8:00pm *No exceptions and Saturday availability is mandatory.Responsibilities:Review credit requests and render appropriate responses within credit policy requirements and compliance with all regulationsInterpret data and organize information in to provide information and process credit requestsProvide prompt, accurate responses to all internal and external customer inquiriesVerify information/documents provided on credit requests in accordance with company policies and proceduresReview and validate supplemental information/documents provided by customers and store associatesReview and resolve issues with financing applied to customer ordersMaintain exceptional customer serviceCommunicate clearly by voice call or in writing with store associates as well as customersFollow all laws and regulations governing credit and collections, as well as corporate policies and proceduresAny other duties management deems necessaryWorking hours: 9:00 AM - 8:00 PMSkills:High school diploma / GEDStrong analytical skills, problem solving and decision making abilitiesEffective time management skills and the ability to multi-taskExcellent verbal and written communication skillsExcellent attention to detailExperience working in fast-paced, structured work environmentAbility to communicate effectively with management, customers and personnel by telephone, or through written communication; assimilate information and make decisions; work under pressure in a detailed, organized mannerProficient in Microsoft Office (Outlook, Word and Excel) and job-specific systemsBilingual Spanish/English a plusEducation:AssociateExperience:1-4 yearsQualifications:Ability to lift up to 10 lbs, stand, walk, bend, twist, stoop, and reach with hands and arms.Ability to work flexible shifts that support our retail store hours to include evenings and weekends.Two years of credit underwriting or customer service experience required Submit your professional resume today to schedule an interview with a recruiter. Looking to hire immediately!You can also text"CREDIT" to 863-667-0800.Know someone looking for work? Ask us how to receive a $50 referral for each person that starts working with us. You don't have to be a Spherion employee and the referrals are unlimited!Open House: Every Tuesday from 9a-11a and Thursday from 1p-3pSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      As a credit underwriting specialist, responsible for reviewing credit applications, interpreting data and making informed credit decisions using sound judgment and analysis skills within company policy and regulatory guidelines. Assist in all areas of the Credit Services Department as needed.Schedule:Wednesday - Saturday from 9:00am -8:00pm *No exceptions and Saturday availability is mandatory.Responsibilities:Review credit requests and render appropriate responses within credit policy requirements and compliance with all regulationsInterpret data and organize information in to provide information and process credit requestsProvide prompt, accurate responses to all internal and external customer inquiriesVerify information/documents provided on credit requests in accordance with company policies and proceduresReview and validate supplemental information/documents provided by customers and store associatesReview and resolve issues with financing applied to customer ordersMaintain exceptional customer serviceCommunicate clearly by voice call or in writing with store associates as well as customersFollow all laws and regulations governing credit and collections, as well as corporate policies and proceduresAny other duties management deems necessaryWorking hours: 9:00 AM - 8:00 PMSkills:High school diploma / GEDStrong analytical skills, problem solving and decision making abilitiesEffective time management skills and the ability to multi-taskExcellent verbal and written communication skillsExcellent attention to detailExperience working in fast-paced, structured work environmentAbility to communicate effectively with management, customers and personnel by telephone, or through written communication; assimilate information and make decisions; work under pressure in a detailed, organized mannerProficient in Microsoft Office (Outlook, Word and Excel) and job-specific systemsBilingual Spanish/English a plusEducation:AssociateExperience:1-4 yearsQualifications:Ability to lift up to 10 lbs, stand, walk, bend, twist, stoop, and reach with hands and arms.Ability to work flexible shifts that support our retail store hours to include evenings and weekends.Two years of credit underwriting or customer service experience required Submit your professional resume today to schedule an interview with a recruiter. Looking to hire immediately!You can also text"CREDIT" to 863-667-0800.Know someone looking for work? Ask us how to receive a $50 referral for each person that starts working with us. You don't have to be a Spherion employee and the referrals are unlimited!Open House: Every Tuesday from 9a-11a and Thursday from 1p-3pSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Winter Haven, Florida
      • Temp to Perm
      • $13.50 per hour
      • 2:00 PM - 1:30 AM (Various Shifts Available)
      CSR's duties include the following: data entry, invoicing, product releases, preparation of bills of lading, handling of standard quotations, inventories, mail, and customer relations both by phone and in-person in a cold, industrial environment. Shift 1: Sun - Thurs 5:00p to 1:30a (at times until finish)Shift 2: floater position: Sun - Thurs 2:30p to 11:00p (at times until finish)Responsibilities:Offer professional and courteous customer service in a fast paced environment.The accurate and timely review, entry, and resolution of orders, invoices and dispatch to transportation department.Responsible for interpreting procedures and policies to ensure accurate resolutions.Consistently meet average handle time/productivity goals that are aligned program requirements.Maintain confidentiality of all documents/files.Working hours: 2:00 PM - 1:30 AM (Various Shifts Available)Skills:Previous experience as Data Entry requiredExcellent customer service skillsProficient with Microsoft Office and ExcelUnderstanding of databasesStrong multitasking and time management skillsGreat attention to detailBilingual a plusEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED equivalent is requiredFlexibility in work schedule (hours and shifts)Data Entry experienceAbility to work independently Submit your resume today!You can also text us to speak with a recruiter at 863-667-0800Open House every Tuesdays from 9a-11a and Thursdays 1p-3p.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      CSR's duties include the following: data entry, invoicing, product releases, preparation of bills of lading, handling of standard quotations, inventories, mail, and customer relations both by phone and in-person in a cold, industrial environment. Shift 1: Sun - Thurs 5:00p to 1:30a (at times until finish)Shift 2: floater position: Sun - Thurs 2:30p to 11:00p (at times until finish)Responsibilities:Offer professional and courteous customer service in a fast paced environment.The accurate and timely review, entry, and resolution of orders, invoices and dispatch to transportation department.Responsible for interpreting procedures and policies to ensure accurate resolutions.Consistently meet average handle time/productivity goals that are aligned program requirements.Maintain confidentiality of all documents/files.Working hours: 2:00 PM - 1:30 AM (Various Shifts Available)Skills:Previous experience as Data Entry requiredExcellent customer service skillsProficient with Microsoft Office and ExcelUnderstanding of databasesStrong multitasking and time management skillsGreat attention to detailBilingual a plusEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED equivalent is requiredFlexibility in work schedule (hours and shifts)Data Entry experienceAbility to work independently Submit your resume today!You can also text us to speak with a recruiter at 863-667-0800Open House every Tuesdays from 9a-11a and Thursdays 1p-3p.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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