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    2 Customer Service Administrative & Support Services jobs found

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      • Madison, Wisconsin
      • Temp to Perm
      • $16.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is recruiting a Health Information Management Technician to join our medical care clients team!Responsibilities:- Pick up, sort, and apply postage to outgoing mail daily- Pull and deliver charts as requested. Pick up and deliver faxes to appropriate areas- Pick up, sort, and refile returned charts- Monitor obituaries and death certificates for deceased patients, note the date of death in Epic, and alert designated business office staff to close out charges- Identify, organize, and scan appropriate health and administrative information into Epic within established timeframes- Collect shredding from all areas of the clinic and place it in the designated shred bins while maintaining strict confidentiality- Document incoming patient records, number, sort, and scan all documentation/correspondence into charts- Log and process requests for release of records related to continuing care or for personal use using HIPAA guidelines and established procedures. Log and prepare requests for release of records for external requests (e.g., attorney, life insurance, payor, audits, etc.) to be processed by HIM vendor using HIPAA guidelines and established procedures- Answer the telephone promptly and courteously, respond to medical information release requests, and answer general questions- Prepare and track medical records for offsite storage and retrieval- Maintain patient medical records in a manner to comply with ethical, legal, and regulatory requirements- Adhere to clinic policies and procedures, OSHA, infection control, environmental safety, and patient confidentiality standards- Perform other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Previous scanning and ambulatory care setting experience preferred- Prior Epic experience highly preferredEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Prior health information management experience- Previous customer service experience- Basic computer proficiency- Excellent initiative, strong accuracy, organization, attention to detail, planning, and prioritization skills- Clear and effective written and verbal communication skills- Ability to maintain a courteous, professional relationship with providers, staff, service providers, patients, and the general public Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting a Health Information Management Technician to join our medical care clients team!Responsibilities:- Pick up, sort, and apply postage to outgoing mail daily- Pull and deliver charts as requested. Pick up and deliver faxes to appropriate areas- Pick up, sort, and refile returned charts- Monitor obituaries and death certificates for deceased patients, note the date of death in Epic, and alert designated business office staff to close out charges- Identify, organize, and scan appropriate health and administrative information into Epic within established timeframes- Collect shredding from all areas of the clinic and place it in the designated shred bins while maintaining strict confidentiality- Document incoming patient records, number, sort, and scan all documentation/correspondence into charts- Log and process requests for release of records related to continuing care or for personal use using HIPAA guidelines and established procedures. Log and prepare requests for release of records for external requests (e.g., attorney, life insurance, payor, audits, etc.) to be processed by HIM vendor using HIPAA guidelines and established procedures- Answer the telephone promptly and courteously, respond to medical information release requests, and answer general questions- Prepare and track medical records for offsite storage and retrieval- Maintain patient medical records in a manner to comply with ethical, legal, and regulatory requirements- Adhere to clinic policies and procedures, OSHA, infection control, environmental safety, and patient confidentiality standards- Perform other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Previous scanning and ambulatory care setting experience preferred- Prior Epic experience highly preferredEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Prior health information management experience- Previous customer service experience- Basic computer proficiency- Excellent initiative, strong accuracy, organization, attention to detail, planning, and prioritization skills- Clear and effective written and verbal communication skills- Ability to maintain a courteous, professional relationship with providers, staff, service providers, patients, and the general public Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 4:30 PM
      Temporary with the opportunity for permanent hire!Fully onsite!Days of Work: Monday-WednesdaySpherion is recruiting a Medical Receptionist to join the team of Madisons only private dermatology clinic. If you consider yourself a customer service whiz and are passionate about helping others, please apply today!Responsibilities:- Provide a high level of customer service both internally and externally- Answer the telephone in a pleasant and professional manner- Register or re-register patients in a friendly, professional manner- Verify, update, and/or enter patient demographic, insurance, and primary care provider information with a high degree of accuracy- Review patient accounts and provide necessary assistance- Accept in-person payments and provide receipts- Collect copays and patient balancesWorking hours: 8:00 AM - 4:30 PMSkills:- Ability to do basic math and calculations to discuss clinic specials- Ability to enhance the customer experience by going the extra mile and remaining positive in stressful situations- Friendly demeanor when interacting with staff or the publicEducation:High SchoolExperience:0-1 yearsQualifications:- High school diploma or GED required- Intermediate ability to use Word, Excel, and Outlook Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Temporary with the opportunity for permanent hire!Fully onsite!Days of Work: Monday-WednesdaySpherion is recruiting a Medical Receptionist to join the team of Madisons only private dermatology clinic. If you consider yourself a customer service whiz and are passionate about helping others, please apply today!Responsibilities:- Provide a high level of customer service both internally and externally- Answer the telephone in a pleasant and professional manner- Register or re-register patients in a friendly, professional manner- Verify, update, and/or enter patient demographic, insurance, and primary care provider information with a high degree of accuracy- Review patient accounts and provide necessary assistance- Accept in-person payments and provide receipts- Collect copays and patient balancesWorking hours: 8:00 AM - 4:30 PMSkills:- Ability to do basic math and calculations to discuss clinic specials- Ability to enhance the customer experience by going the extra mile and remaining positive in stressful situations- Friendly demeanor when interacting with staff or the publicEducation:High SchoolExperience:0-1 yearsQualifications:- High school diploma or GED required- Intermediate ability to use Word, Excel, and Outlook Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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