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    1 job found for Customer service in Charleston, South Carolina

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      • Charleston, South Carolina
      • Permanent
      • $42,000 - $44,000 per year
      • Various Shifts Available
      Are you a great team player and motivator??? We are looking for strong Team Leaders for the newest Contact Center right here in North Charleston! Be a part of an exciting new company that appreciates your energy, drive, and enthusiasm as much as your skills! With competitive salaries, performance bonus, and benefits, the caring culture is what sets this company apart and the reason why you will want to become a part of the family.Responsibilities:The Team Leader will provide direction and guidance to ensure key performance metrics are achieved and customer contacts are handled professionally and with efficient resolution. You will be supervising agent personnel including: hiring, monitoring, and evaluating performance, and initiating corrective actions.You will track and measure team and individual productivity, drive improvements, and produce quality results.Be able to provide on the job training and adhere to all state labor and ePerformance policy.Skills:Prior leadership experience managing people in service delivery environments.Strong customer service skills with an upbeat, people-centric personality.Solution driven with strong critical thinking skills.Excellent organizational, leadership, interpersonal, and time management skills.Ability to effectively communicate with team members and managers of all levels.Understanding and ability to execute inbound programs to ensure service levels and financial objectives are met.Strong computer application skills including Microsoft Office and Google Workspace.Ability to maintain confidentiality.Excellent presentation skills.Education:High School diploma or equivalentExperience:1-4 years preferredQualifications:Knowledge of call center operations preferred Apply or e-mail your resume directly to the Recruiter to be considered for this opportunity at julievickery@spherion.com  Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you a great team player and motivator??? We are looking for strong Team Leaders for the newest Contact Center right here in North Charleston! Be a part of an exciting new company that appreciates your energy, drive, and enthusiasm as much as your skills! With competitive salaries, performance bonus, and benefits, the caring culture is what sets this company apart and the reason why you will want to become a part of the family.Responsibilities:The Team Leader will provide direction and guidance to ensure key performance metrics are achieved and customer contacts are handled professionally and with efficient resolution. You will be supervising agent personnel including: hiring, monitoring, and evaluating performance, and initiating corrective actions.You will track and measure team and individual productivity, drive improvements, and produce quality results.Be able to provide on the job training and adhere to all state labor and ePerformance policy.Skills:Prior leadership experience managing people in service delivery environments.Strong customer service skills with an upbeat, people-centric personality.Solution driven with strong critical thinking skills.Excellent organizational, leadership, interpersonal, and time management skills.Ability to effectively communicate with team members and managers of all levels.Understanding and ability to execute inbound programs to ensure service levels and financial objectives are met.Strong computer application skills including Microsoft Office and Google Workspace.Ability to maintain confidentiality.Excellent presentation skills.Education:High School diploma or equivalentExperience:1-4 years preferredQualifications:Knowledge of call center operations preferred Apply or e-mail your resume directly to the Recruiter to be considered for this opportunity at julievickery@spherion.com  Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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