*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*Candidate can use this as a foot in to the organization - stepping stone to get into HR.*Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.*You will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, this contractor will handle all paperwork and employee health appointment, onboarding, etc.*Candidate needs to be familiar with Outlook, SharePoint, Excel. They need to be able to read between the lines. They will have a job aide but it will be on the job training/learning.*Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Job stability is a must.*We are looking for someone with an amazing attitude and strong customer service skills*Will be required to pick up equipment on their first day from the Temple Office. Remote for now but if you are asked to come in office, you need to be able to. *COVID VACCINE REQUIRED FOR THESE ROLES**Candidates need to be within driving distance to the Temple TX office.*6 month contract with possibility of conversion to permJOB SUMMARY: The Tier II SSC Onboarding & Compliance Specialist serves as the point of contact for the Shared Service Center (SSC) within their area or specialty or assignment. The Onboarding & Compliance Specialist is responsible for receiving, routing, resolving, and properly closing all Baylor Scott & White Health (BSWH) HR inquiries within their specialty or assignment in an accurate and timely manner. The Onboarding & Compliance Specialist partners with their Managers to regularly review performance outcomes against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs); identify areas of individual and team professional development. Interacts cross functionally with SSC, Centers of Expertise (COEs) and HR Business Partners (HRBPs), Human Resources Information Systems (HRIS) and various departments within BSWH to ensure handoffs, communication and interactions are customer focused, seamless and delivered with high quality.Responsibilities:WHAT IS EXPECTED (ESSENTIAL FUNCTIONS):Role Specific: Assists new hires with navigation through pre-employment activities (i.e. licensure/certification primary source verification, background check, drug testing, employee health screenings, EEO-1, I-9) ensuring activities are completed in a timely manner. Performs quality data review of information (i.e. name, address, phone) interfaced from the recruitment application (Oracle Could) to the HCM (PeopleSoft), resolving errors where applicable. Once pre-employment activities are successfully completed, schedules new hire for orientation advising all necessary parties for a seamless handoff (i.e. hiring manager, recruiter, local HR)Notifies recruiter and hiring manager should a new hire fail any pre-employment activities requiring an offer to be rescinded. Oversees the renewal of licensure and certification processes (i.e. proactively reporting on upcoming expiration dates and ensuring employees without valid licenses/certifications are routed to employee relations for appropriate action)Operational:Receives, routes, resolves, and properly closes all BSWH HR inquiries within their specialty or assignment in an accurate and timely manner.Working hours: 8:00 AM - 5:00 PMSkills:KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of healthcare recruitment processes highly desirable. Working knowledge of pre-employment activities (i.e. Background checks, education checks, employee health screenings) required. Working knowledge of healthcare jobs licensure and certification requirements. Strong Customer Service skills highly desirable.
*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*Candidate can use this as a foot in to the organization - stepping stone to get into HR.*Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.*You will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, this contractor will handle all paperwork and employee health appointment, onboarding, etc.*Candidate needs to be familiar with Outlook, SharePoint, Excel. They need to be able to read between the lines. They will have a job aide but it will be on the job training/learning.*Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Job stability is a must.*We are looking for someone with an amazing attitude and strong customer service skills*Will be required to pick up equipment on their first day from the Temple Office. Remote for now but if you are asked to come in office, you need to be able to. *COVID VACCINE REQUIRED FOR THESE ROLES**Candidates need to be within driving distance to the Temple TX office.*6 month contract with possibility of conversion to permJOB SUMMARY: The Tier II SSC Onboarding & Compliance Specialist serves as the point of contact for the Shared Service Center (SSC) within their area or specialty or assignment. The Onboarding & Compliance Specialist is responsible for receiving, routing, resolving, and properly closing all Baylor Scott & White Health (BSWH) HR inquiries within their specialty or assignment in an accurate and timely manner. The Onboarding & Compliance Specialist partners with their Managers to regularly review performance outcomes against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs); identify areas of individual and team professional development. Interacts cross functionally with SSC, Centers of Expertise (COEs) and HR Business Partners (HRBPs), Human Resources Information Systems (HRIS) and various departments within BSWH to ensure handoffs, communication and interactions are customer focused, seamless and delivered with high quality.Responsibilities:WHAT IS EXPECTED (ESSENTIAL FUNCTIONS):Role Specific: Assists new hires with navigation through pre-employment activities (i.e. licensure/certification primary source verification, background check, drug testing, employee health screenings, EEO-1, I-9) ensuring activities are completed in a timely manner. Performs quality data review of information (i.e. name, address, phone) interfaced from the recruitment application (Oracle Could) to the HCM (PeopleSoft), resolving errors where applicable. Once pre-employment activities are successfully completed, schedules new hire for orientation advising all necessary parties for a seamless handoff (i.e. hiring manager, recruiter, local HR)Notifies recruiter and hiring manager should a new hire fail any pre-employment activities requiring an offer to be rescinded. Oversees the renewal of licensure and certification processes (i.e. proactively reporting on upcoming expiration dates and ensuring employees without valid licenses/certifications are routed to employee relations for appropriate action)Operational:Receives, routes, resolves, and properly closes all BSWH HR inquiries within their specialty or assignment in an accurate and timely manner.Working hours: 8:00 AM - 5:00 PMSkills:KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of healthcare recruitment processes highly desirable. Working knowledge of pre-employment activities (i.e. Background checks, education checks, employee health screenings) required. Working knowledge of healthcare jobs licensure and certification requirements. Strong Customer Service skills highly desirable.