You are successfully logged out of your my randstad account

You have successfully deleted your account

    Thank you for subscribing to your personalized job alerts.

    2 jobs found for Customer service in Draper, Utah

    Filter3
    Clear all
      • Salt Lake City, Utah
      • Permanent
      • $14.00 per hour
      • 7:00 AM - 7:00 PM
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Salt Lake City, Utah
      • Permanent
      • $80,000 - $105,000 per year
      • 7:00 AM - 4:00 PM
      We are looking for a professional Branch Manager to coordinate and oversee our organization's operations. The branch manager role is mainly to implement the right processes and practices across the organization. The specific duties of a branch manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during the course of business; you'll be in charge of the day-to-day operations of our branch.This position leads the sales, service, and support functions for local customers by expecting the highest level of quality, service, and support from immediate staff. This position has responsibility for managing the company's relationship with current major accounts and for developing new business with target accounts. Manage and implement sales strategies for current assigned major account base and develop new major target accounts. Develop partnerships with key internal and external decision-makers at the corporate level and keep them informed on pricing, product application, and problem resolution, services provided and general business issues and trends. Accept single point accountability for managing major accounts to meet or exceed plan and to produce growth in keeping with the overall strategy of the company. Supervises the location's Inside and Outside Sales teams, manufacturing and warehouse positions as well as coordinates communication efforts with Sales, Manufacturing, Administration and other internal departments.***Leads the overall operation of the Salt Lake City location including hiring, support and performance management with the focus on an outstanding customer experience.***Responsibilities:* Ensure all operations are carried on in an appropriate, cost-effective way* Improve operational management systems, processes and best practices* Purchase materials, plan inventory and oversee warehouse efficiency* Help the organization's processes remain legally compliant* Formulate strategic and operational objectives * Examine financial data and use them to improve profitability* Manage budgets and forecasts* Perform quality controls and monitor production KPIs* Recruit, train, supervise and mentor staff* Find ways to increase quality of customer service* Responsible for manufacturing area safety, health and environmental policies and procedures implementation and compliance. * Ensure monthly audits are conducted and develops corrective action as needed.* Develops formal Performance Plans for all personnel; implements review process to enhance performance against plan.* Adhere to Travel & Entertainment Policy and budget requirements.* Ensures all sales follow up with customers for returns or problems, issues and concerns are handled promptly and expeditiously to ensure and maintain customer satisfaction.* Open to travel to customer's location as necessary to investigate any possible quality problems or opportunities.* Implements Company policies and procedures including, but not limited to, personnel, financial, safety, environmental, quality and salary administrations.* Actively participates in all quality issues and stays abreast of customer, manufacturing & supplier issues.* Develops strategy to be single-source supplier of all fluid sealing products for customers and administers program to attain company's strategic position.* Maintains inventories at adequate levels and maintain the professional appearance of the branch* Maintains Customer, contact, usage, and competitive information confidential.* Works closely with the team to deliver best in class customer service.Working hours: 7:00 AM - 4:00 PMSkills:Proven work experience as operations manager or similar roleKnowledge of organizational effectiveness and operations managementExperience budgeting and forecastingFamiliarity with business and financial principlesExcellent communication skillsLeadership abilityClient Relationship visionExcellent organization, multi -tasking, communication and leadership skills which include the ability to negotiate, motivate, persuade others.Experience with motivational techniques in supervising, conflict resolution, counseling, disciplining and mentoring associates. Problem solving and leadership skills sufficient to inspire a group of individuals to function as a team to obtain optimal results.Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint) and good typing skills.Consistently maintain a great "sense of urgency" and strive to exceed expectations in all aspects of the business.Exceptional operational ability and detail oriented is requiredAbility to multi-task and effectively lead through stressful situations.Education:AssociateExperience:4-7 yearsQualifications:EDUCATIONBachelor's degree preferred or 5 to 8 year's equivalent experience preferably in the industrial field, manufacturing, industrial equipment, research, exploration and production, supply management, petroleum, logistics industry or similar industries/fields.WORK EXPERIENCEExperience in the industrial field strongly preferred.OTHER REQUIREMENTSAbility to communicate clearly and effectively and make presentations in front of small/large groups where there is intense pressure to persuade the audience.Ability to travel when necessary for business purposesUp to three (3) years successful experience in either a Sales, Manufacturing, Operations or Branch Management role, where incumbent would have had multiple functions and responsibilities including personnel and outside sales representativemanagement. APPLY HERE --OR--Send Resumes to: RosynePedreanez@spherion.comSUBJECT: Branch Manager CandidatePh# 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a professional Branch Manager to coordinate and oversee our organization's operations. The branch manager role is mainly to implement the right processes and practices across the organization. The specific duties of a branch manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during the course of business; you'll be in charge of the day-to-day operations of our branch.This position leads the sales, service, and support functions for local customers by expecting the highest level of quality, service, and support from immediate staff. This position has responsibility for managing the company's relationship with current major accounts and for developing new business with target accounts. Manage and implement sales strategies for current assigned major account base and develop new major target accounts. Develop partnerships with key internal and external decision-makers at the corporate level and keep them informed on pricing, product application, and problem resolution, services provided and general business issues and trends. Accept single point accountability for managing major accounts to meet or exceed plan and to produce growth in keeping with the overall strategy of the company. Supervises the location's Inside and Outside Sales teams, manufacturing and warehouse positions as well as coordinates communication efforts with Sales, Manufacturing, Administration and other internal departments.***Leads the overall operation of the Salt Lake City location including hiring, support and performance management with the focus on an outstanding customer experience.***Responsibilities:* Ensure all operations are carried on in an appropriate, cost-effective way* Improve operational management systems, processes and best practices* Purchase materials, plan inventory and oversee warehouse efficiency* Help the organization's processes remain legally compliant* Formulate strategic and operational objectives * Examine financial data and use them to improve profitability* Manage budgets and forecasts* Perform quality controls and monitor production KPIs* Recruit, train, supervise and mentor staff* Find ways to increase quality of customer service* Responsible for manufacturing area safety, health and environmental policies and procedures implementation and compliance. * Ensure monthly audits are conducted and develops corrective action as needed.* Develops formal Performance Plans for all personnel; implements review process to enhance performance against plan.* Adhere to Travel & Entertainment Policy and budget requirements.* Ensures all sales follow up with customers for returns or problems, issues and concerns are handled promptly and expeditiously to ensure and maintain customer satisfaction.* Open to travel to customer's location as necessary to investigate any possible quality problems or opportunities.* Implements Company policies and procedures including, but not limited to, personnel, financial, safety, environmental, quality and salary administrations.* Actively participates in all quality issues and stays abreast of customer, manufacturing & supplier issues.* Develops strategy to be single-source supplier of all fluid sealing products for customers and administers program to attain company's strategic position.* Maintains inventories at adequate levels and maintain the professional appearance of the branch* Maintains Customer, contact, usage, and competitive information confidential.* Works closely with the team to deliver best in class customer service.Working hours: 7:00 AM - 4:00 PMSkills:Proven work experience as operations manager or similar roleKnowledge of organizational effectiveness and operations managementExperience budgeting and forecastingFamiliarity with business and financial principlesExcellent communication skillsLeadership abilityClient Relationship visionExcellent organization, multi -tasking, communication and leadership skills which include the ability to negotiate, motivate, persuade others.Experience with motivational techniques in supervising, conflict resolution, counseling, disciplining and mentoring associates. Problem solving and leadership skills sufficient to inspire a group of individuals to function as a team to obtain optimal results.Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint) and good typing skills.Consistently maintain a great "sense of urgency" and strive to exceed expectations in all aspects of the business.Exceptional operational ability and detail oriented is requiredAbility to multi-task and effectively lead through stressful situations.Education:AssociateExperience:4-7 yearsQualifications:EDUCATIONBachelor's degree preferred or 5 to 8 year's equivalent experience preferably in the industrial field, manufacturing, industrial equipment, research, exploration and production, supply management, petroleum, logistics industry or similar industries/fields.WORK EXPERIENCEExperience in the industrial field strongly preferred.OTHER REQUIREMENTSAbility to communicate clearly and effectively and make presentations in front of small/large groups where there is intense pressure to persuade the audience.Ability to travel when necessary for business purposesUp to three (3) years successful experience in either a Sales, Manufacturing, Operations or Branch Management role, where incumbent would have had multiple functions and responsibilities including personnel and outside sales representativemanagement. APPLY HERE --OR--Send Resumes to: RosynePedreanez@spherion.comSUBJECT: Branch Manager CandidatePh# 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

    Thank you for subscribing to your personalized job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.