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      • Madison, Wisconsin
      • Permanent
      • $17.06 - $25.60 per hour
      • Various Shifts Available
      We are looking for 2nd and 3rd shift Security Officers to be responsible for providing an environment of safety and ensuring our visitors receive the best service. This position has a range of duties such as conducts patrols, investigates security concerns, and provides exceptional customer assistance. The Security Officer acts to ensure compliance with corporate and hospital policies, operates video systems, manages crisis situations, and participates in emergency and disaster events, among other duties. This is a direct-hire position! Shift options discussed during the interview process.Responsibilities:- Conducts preliminary investigations of various problems and complaints. Completes incident and daily reports and follows up on investigations at the direction of the Manager of Security and Parking or a Security Supervisor.- Prioritizes duties and calls for service, while providing for the safety and security of all persons and property on assigned Meriter properties.- Pays special attention to and frequently monitors security-sensitive areas as identified in the Security Management Plan.- Conducts patrols, provide escorts, secures and unlocks doors, and is attentive to safety problems.- Provides general customer service to patients, visitors, employees, and others, and is sensitive to dealing with a wide range of people having special needs and individual differences.- Assists medical staff, patients, and pilots to and from heliport (Med Flight) in a safe and timely manner.- Assists with parking matters by looking for parking violations. Provides coverage for parking attendants when absent.- Responds to situations consistent with the training that may require the need to de-escalate difficult people, or in some cases to physically control individuals who are a danger to themselves or others.- Conducts emergency exercises and evaluations with staff.- Transport materials around the hospitalWorking hours: Various Shifts AvailableSkills:- Ability to work effectively with computer systems, including security technologies and applications- Must complete HAZMAT, FEMA, and other training, as identified, within 6 months of hire or as determined by supervisor- Valid WI Driver License in good standing and ability to obtain and maintain employer driving approval- Within 1 year of hire, obtain basic certification: International Association for Healthcare Security and Safety- Must complete training certifications in required training in Defense and Arrest Tactics (DAAT), Non-Violent Crisis Intervention (CPI), HAZMAT, and other required training within 6 months of hire or as determined by supervisorEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- 6 months of experience in security, safety, community, or customer service- Experience in a related area or significant educational accomplishment may be considered in lieu of direct experience- Understanding of State of Wisconsin Statues pertaining to criminal law Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for 2nd and 3rd shift Security Officers to be responsible for providing an environment of safety and ensuring our visitors receive the best service. This position has a range of duties such as conducts patrols, investigates security concerns, and provides exceptional customer assistance. The Security Officer acts to ensure compliance with corporate and hospital policies, operates video systems, manages crisis situations, and participates in emergency and disaster events, among other duties. This is a direct-hire position! Shift options discussed during the interview process.Responsibilities:- Conducts preliminary investigations of various problems and complaints. Completes incident and daily reports and follows up on investigations at the direction of the Manager of Security and Parking or a Security Supervisor.- Prioritizes duties and calls for service, while providing for the safety and security of all persons and property on assigned Meriter properties.- Pays special attention to and frequently monitors security-sensitive areas as identified in the Security Management Plan.- Conducts patrols, provide escorts, secures and unlocks doors, and is attentive to safety problems.- Provides general customer service to patients, visitors, employees, and others, and is sensitive to dealing with a wide range of people having special needs and individual differences.- Assists medical staff, patients, and pilots to and from heliport (Med Flight) in a safe and timely manner.- Assists with parking matters by looking for parking violations. Provides coverage for parking attendants when absent.- Responds to situations consistent with the training that may require the need to de-escalate difficult people, or in some cases to physically control individuals who are a danger to themselves or others.- Conducts emergency exercises and evaluations with staff.- Transport materials around the hospitalWorking hours: Various Shifts AvailableSkills:- Ability to work effectively with computer systems, including security technologies and applications- Must complete HAZMAT, FEMA, and other training, as identified, within 6 months of hire or as determined by supervisor- Valid WI Driver License in good standing and ability to obtain and maintain employer driving approval- Within 1 year of hire, obtain basic certification: International Association for Healthcare Security and Safety- Must complete training certifications in required training in Defense and Arrest Tactics (DAAT), Non-Violent Crisis Intervention (CPI), HAZMAT, and other required training within 6 months of hire or as determined by supervisorEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- 6 months of experience in security, safety, community, or customer service- Experience in a related area or significant educational accomplishment may be considered in lieu of direct experience- Understanding of State of Wisconsin Statues pertaining to criminal law Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Permanent
      • $18.79 - $28.18 per hour
      • 8:00 AM - 4:30 PM
      Spherion is recruiting for a Pharmacy Access Specialist to join the team of one of the largest healthcare providers in southern Wisconsin! This position will be responsible for Increasing patient access and adherence to medically necessary pharmaceuticals by managing patients insurance benefits and utilizing established patient assistance programs. The Pharmacy Access Specialist will provide value-added services by developing client-based relationships with clinical staff and patients, presenting pharmacy service options through customized financial analysis, and facilitating information gathering for program enrollment.This is a Direct Hire position! Benefits will be discussed during the interview process.Responsibilities:- Serve as the liaison between medical staff, outpatient pharmacies, insurance providers, and patients to improve communication and continuity of care- Review patient demographics, medication history, and insurance status to identify socioeconomic barriers, opportunities for intervention, and eligibility for prescription assistance- Improve patient service experience through the provision of benefits investigations and conducting prior authorization services- Develop a thorough understanding of payer reimbursement and patterns for pharmacy and medical claims with third parties- Serve as the primary ambulatory pharmacy resource to facilitate access to prescription and medical benefit medications, including but not limited to; formulary/coverage issues, copay issues, patient assistance program eligibility, and other indigent programs- Coordinate services with appropriate departments and internal patient care team members regarding patients who have limited financial resources to pay for medications and facilitate medication access to support discharge preparations- Interact with hospital and clinic employees, including but not limited to pharmacists, clinical staff, fiscal personnel, department managers, access services staff, coding staff, and billing assistants. External contacts include but are not limited to third-party payers, manufacturers, prescription benefit management companies, external pharmacy personnel, and referring providers and their support staff- Review complex insurance situations in order to educate patients, providers, and clinic staff on how to follow appropriate next steps to get access to prescription and medical benefit information- Work safely and in a constant state of alertness- Perform other duties as assignedWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent attention to detail and critical thinking skills- Strong, professional written and oral communication skills- Desire to improve the patient experience and provide excellent customer serviceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree preferred. Equivalent years of pharmacy experience and education considered in lieu of a Bachelors degree- Willingness to learn new skills and concepts in order to perform duties in the most efficient and effective manner Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for a Pharmacy Access Specialist to join the team of one of the largest healthcare providers in southern Wisconsin! This position will be responsible for Increasing patient access and adherence to medically necessary pharmaceuticals by managing patients insurance benefits and utilizing established patient assistance programs. The Pharmacy Access Specialist will provide value-added services by developing client-based relationships with clinical staff and patients, presenting pharmacy service options through customized financial analysis, and facilitating information gathering for program enrollment.This is a Direct Hire position! Benefits will be discussed during the interview process.Responsibilities:- Serve as the liaison between medical staff, outpatient pharmacies, insurance providers, and patients to improve communication and continuity of care- Review patient demographics, medication history, and insurance status to identify socioeconomic barriers, opportunities for intervention, and eligibility for prescription assistance- Improve patient service experience through the provision of benefits investigations and conducting prior authorization services- Develop a thorough understanding of payer reimbursement and patterns for pharmacy and medical claims with third parties- Serve as the primary ambulatory pharmacy resource to facilitate access to prescription and medical benefit medications, including but not limited to; formulary/coverage issues, copay issues, patient assistance program eligibility, and other indigent programs- Coordinate services with appropriate departments and internal patient care team members regarding patients who have limited financial resources to pay for medications and facilitate medication access to support discharge preparations- Interact with hospital and clinic employees, including but not limited to pharmacists, clinical staff, fiscal personnel, department managers, access services staff, coding staff, and billing assistants. External contacts include but are not limited to third-party payers, manufacturers, prescription benefit management companies, external pharmacy personnel, and referring providers and their support staff- Review complex insurance situations in order to educate patients, providers, and clinic staff on how to follow appropriate next steps to get access to prescription and medical benefit information- Work safely and in a constant state of alertness- Perform other duties as assignedWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent attention to detail and critical thinking skills- Strong, professional written and oral communication skills- Desire to improve the patient experience and provide excellent customer serviceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree preferred. Equivalent years of pharmacy experience and education considered in lieu of a Bachelors degree- Willingness to learn new skills and concepts in order to perform duties in the most efficient and effective manner Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Permanent
      • $55,000 - $65,000 per year
      • 8:00 AM - 5:00 PM
      Spherion in partnership with the State of WI Investment Board (SWIB) is recruiting an experienced administrative professional to perform a variety of administrative duties and provide administrative support to SWIB staff and specifically to senior leaders. The Senior Administrative Assistant will be interacting with internal and external audiences ensuring seamless customer service in all interactions. The successful Administrative Assistant manages and assumes responsibility for working proactively and is team oriented.Responsibilities:- Manage members of the Management Council regarding complex calendars, schedule meetings, and appointments, and assist with daily schedule and logistics. - Back-up support for other senior leaders. - Assembling board meeting materials and posting public meeting notices. - Manage parking ramp assignments, leases, and, visitor stalls. - Process documents for signature using DocuSign and Adobe. - Travel and expense management coordination.- Manage supply inventory, orders, periodicals, and vendor relationships. - Credit and invoice reconciliation. - Manage facility work orders. - Document creation using Excel, Word, and PowerPoint. - General office space organization. - Assist staff with questions and direct them to the correct resources as appropriate. - Prepare presentations and ad hoc meeting material utilizing a combination of MS Office products. - May be required to assist other SWIB personnel as needed in an administrative fashion.- Back-up Duties Include- Act as support for front desk duties such as welcome guests by greeting them, in person or on the telephone. - Answering or appropriately directing inquiries with courtesy, respect, and professionalism. - Provide phone coverage backup for the front desk. - Ensuring copy centers have appropriate supplies. - Manage visitor parking stalls. - Manage badge access as well as the employee onboarding/offboarding process. - Submit service requests for copiers, replenish paper stock for copiers and change ink cartridges, if needed.Working hours: 8:00 AM - 5:00 PMSkills:- Prior experience in an office administration role in a corporate environment is required. - Ability to work on-site required. - Demonstrated customer service skills. - Attention to detail. - Demonstrated success with process improvement and/or automation of workflows. - Self-motivated and driven to keep busy during varied workdays. - Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, SharePoint). - Strong communication, collaboration, and interpersonal skills. - Ability to work in close collaboration and cooperation with others. - Excellent time management skills and ability to think independently. - Eager to learn and tackle new things to expand knowledge to increase support to the organization. - Ability to lift between 20-30 pounds when completing the task of stocking printer paper throughout the building for backup front desk coverage.Education:BachelorsExperience:4-7 yearsQualifications:- Bachelors degree - 4-7 years of similar or related experience- Docusign experience is a plus Apply today via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion in partnership with the State of WI Investment Board (SWIB) is recruiting an experienced administrative professional to perform a variety of administrative duties and provide administrative support to SWIB staff and specifically to senior leaders. The Senior Administrative Assistant will be interacting with internal and external audiences ensuring seamless customer service in all interactions. The successful Administrative Assistant manages and assumes responsibility for working proactively and is team oriented.Responsibilities:- Manage members of the Management Council regarding complex calendars, schedule meetings, and appointments, and assist with daily schedule and logistics. - Back-up support for other senior leaders. - Assembling board meeting materials and posting public meeting notices. - Manage parking ramp assignments, leases, and, visitor stalls. - Process documents for signature using DocuSign and Adobe. - Travel and expense management coordination.- Manage supply inventory, orders, periodicals, and vendor relationships. - Credit and invoice reconciliation. - Manage facility work orders. - Document creation using Excel, Word, and PowerPoint. - General office space organization. - Assist staff with questions and direct them to the correct resources as appropriate. - Prepare presentations and ad hoc meeting material utilizing a combination of MS Office products. - May be required to assist other SWIB personnel as needed in an administrative fashion.- Back-up Duties Include- Act as support for front desk duties such as welcome guests by greeting them, in person or on the telephone. - Answering or appropriately directing inquiries with courtesy, respect, and professionalism. - Provide phone coverage backup for the front desk. - Ensuring copy centers have appropriate supplies. - Manage visitor parking stalls. - Manage badge access as well as the employee onboarding/offboarding process. - Submit service requests for copiers, replenish paper stock for copiers and change ink cartridges, if needed.Working hours: 8:00 AM - 5:00 PMSkills:- Prior experience in an office administration role in a corporate environment is required. - Ability to work on-site required. - Demonstrated customer service skills. - Attention to detail. - Demonstrated success with process improvement and/or automation of workflows. - Self-motivated and driven to keep busy during varied workdays. - Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, SharePoint). - Strong communication, collaboration, and interpersonal skills. - Ability to work in close collaboration and cooperation with others. - Excellent time management skills and ability to think independently. - Eager to learn and tackle new things to expand knowledge to increase support to the organization. - Ability to lift between 20-30 pounds when completing the task of stocking printer paper throughout the building for backup front desk coverage.Education:BachelorsExperience:4-7 yearsQualifications:- Bachelors degree - 4-7 years of similar or related experience- Docusign experience is a plus Apply today via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Middleton, Wisconsin
      • Permanent
      • $21.50 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is recruiting for multiple Client Account Representatives to join the team of our benefits provider-client! This position is the primary point of contact for a specific set of clients across all products and services and various brokers. The Client Account Representative utilizes internal resources to resolve various client inquiries via telephone and email and is responsible for managing all customer contact to ensure timely resolution to inquiries and issues.This is a direct-hire position! Employees may be fully remote following a mandatory 1-2 day onsite orientation.Responsibilities:- Serve as the primary point of contact and organization resource for assigned clients and various brokers- Learn and be proficient in all product offerings- Support efforts to maintain retention of accounts by providing accurate, thorough, and timely answers to client inquiries using knowledge of our clients products, services, and internal processes- Maintain and proactively manage CRM database, documenting each customer interaction and action item in a timely, compliant manner and in adherence with department standards- Collaborate and engage with organizational resources to ensure accurate and effective client data exchange, issue resolution, and service- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to resolve client requests and inquiries- Contribute toward the enhancement of the client experience and process and product improvement through observation, trend identification, and customer feedback- Collaborate in continuously improving departmental processes and forms- Safeguard confidentiality, privacy, and security of organization and customer personal informationWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and excellent business acumen- Demonstrated ability to develop, maintain and foster relationships at all levels of the organization- Successful experience coordinating activities and tasks of a variety of resources towards a specific business goal- Strong organizational and time management skills with proven ability to multitask in a high paced environment- Self-motivated and able to resolve issues independentlyEducation:AssociateExperience:1-4 yearsQualifications:- Associate degree in Business or related field; may be substituted by two years of directly related experience. Bachelor's degree preferred- Two years of experience in a customer-centric role required- Basic proficiency with Microsoft Outlook, Word, and Excel- Basic math skills- Possession of a valid drivers license and access to reliable transportation- Experience working with a Customer Relationship Management system (CRM) preferred- Knowledge of COBRA and tax-advantaged benefit programs preferred- Previous experience in Benefits Administration, working with insurance brokers and/or carriers or in the health insurance industry preferred Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for multiple Client Account Representatives to join the team of our benefits provider-client! This position is the primary point of contact for a specific set of clients across all products and services and various brokers. The Client Account Representative utilizes internal resources to resolve various client inquiries via telephone and email and is responsible for managing all customer contact to ensure timely resolution to inquiries and issues.This is a direct-hire position! Employees may be fully remote following a mandatory 1-2 day onsite orientation.Responsibilities:- Serve as the primary point of contact and organization resource for assigned clients and various brokers- Learn and be proficient in all product offerings- Support efforts to maintain retention of accounts by providing accurate, thorough, and timely answers to client inquiries using knowledge of our clients products, services, and internal processes- Maintain and proactively manage CRM database, documenting each customer interaction and action item in a timely, compliant manner and in adherence with department standards- Collaborate and engage with organizational resources to ensure accurate and effective client data exchange, issue resolution, and service- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to resolve client requests and inquiries- Contribute toward the enhancement of the client experience and process and product improvement through observation, trend identification, and customer feedback- Collaborate in continuously improving departmental processes and forms- Safeguard confidentiality, privacy, and security of organization and customer personal informationWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and excellent business acumen- Demonstrated ability to develop, maintain and foster relationships at all levels of the organization- Successful experience coordinating activities and tasks of a variety of resources towards a specific business goal- Strong organizational and time management skills with proven ability to multitask in a high paced environment- Self-motivated and able to resolve issues independentlyEducation:AssociateExperience:1-4 yearsQualifications:- Associate degree in Business or related field; may be substituted by two years of directly related experience. Bachelor's degree preferred- Two years of experience in a customer-centric role required- Basic proficiency with Microsoft Outlook, Word, and Excel- Basic math skills- Possession of a valid drivers license and access to reliable transportation- Experience working with a Customer Relationship Management system (CRM) preferred- Knowledge of COBRA and tax-advantaged benefit programs preferred- Previous experience in Benefits Administration, working with insurance brokers and/or carriers or in the health insurance industry preferred Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Middleton, Wisconsin
      • Permanent
      • $19.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion is recruiting for a Service Center Technician to join our client's team. As a Service Center Technician, you will perform preventative maintenance, repairs, service, and calibration of multiple brands of pipettes all while providing customers with an excellent experience. If you are mechanically inclined with good troubleshooting abilities, please apply today!This is a direct-hire position! Benefits will be discussed during the interview process.Responsibilities:- Use computer software to track all service activities including but not limited to creating work orders, logging pipettes by serial number, selecting the service level based on customer documentation, logging repairs, completing - calibration activities, and generating customer-facing documentation- Carry out critical aspects of the service workflow including but not limited to unpacking incoming pipettes, reviewing paperwork for accuracy, cleaning, evaluating, repairing, adjusting, and calibrating pipettes according to client standards and customer requirements- Service all brands and types of pipettes- Perform calibrations according to client, manufacturer, ISO 8655, or customers requirements, dependent upon customer need- Read and interpret technical diagrams of pipettes- Ensures conformance with established calibration and repair standards- Use small, handheld tools to perform maintenance, repair, adjustment, and calibration- Maintain calibration equipment through proper storage and handling and work with Service Manager to ensure equipment is up to date on calibration records- Limited communication with customers regarding the status of their order/pipettes via phone or email- Complete necessary paperwork and repackage pipettes for return to the customer- Send certificates to Service Center Lead for review- Contact possible with equipment that has been contaminated by laboratory chemicals, human body fluids, or other potentially hazardous substances- Occasionally works overtime when necessary to complete work on time- Assist with field service appointments when needed- Other duties as assignedWorking hours: 8:00 AM - 4:30 PMSkills:- Ability to read and follow instructions- Strong attention to detail- Ability to work as part of a team to accomplish shared goals- Good attendance and punctuality- Ability to lift up to 40lbsEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Previous customer service and/or service job preferred- Repair experience preferred- Mechanically inclined- Computer proficiency Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for a Service Center Technician to join our client's team. As a Service Center Technician, you will perform preventative maintenance, repairs, service, and calibration of multiple brands of pipettes all while providing customers with an excellent experience. If you are mechanically inclined with good troubleshooting abilities, please apply today!This is a direct-hire position! Benefits will be discussed during the interview process.Responsibilities:- Use computer software to track all service activities including but not limited to creating work orders, logging pipettes by serial number, selecting the service level based on customer documentation, logging repairs, completing - calibration activities, and generating customer-facing documentation- Carry out critical aspects of the service workflow including but not limited to unpacking incoming pipettes, reviewing paperwork for accuracy, cleaning, evaluating, repairing, adjusting, and calibrating pipettes according to client standards and customer requirements- Service all brands and types of pipettes- Perform calibrations according to client, manufacturer, ISO 8655, or customers requirements, dependent upon customer need- Read and interpret technical diagrams of pipettes- Ensures conformance with established calibration and repair standards- Use small, handheld tools to perform maintenance, repair, adjustment, and calibration- Maintain calibration equipment through proper storage and handling and work with Service Manager to ensure equipment is up to date on calibration records- Limited communication with customers regarding the status of their order/pipettes via phone or email- Complete necessary paperwork and repackage pipettes for return to the customer- Send certificates to Service Center Lead for review- Contact possible with equipment that has been contaminated by laboratory chemicals, human body fluids, or other potentially hazardous substances- Occasionally works overtime when necessary to complete work on time- Assist with field service appointments when needed- Other duties as assignedWorking hours: 8:00 AM - 4:30 PMSkills:- Ability to read and follow instructions- Strong attention to detail- Ability to work as part of a team to accomplish shared goals- Good attendance and punctuality- Ability to lift up to 40lbsEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Previous customer service and/or service job preferred- Repair experience preferred- Mechanically inclined- Computer proficiency Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Windsor, Wisconsin
      • Permanent
      • $21.00 per hour
      • 2:00 PM - 10:30 PM
      We are looking for a 2nd Shift Laboratory Maintenance Technician to provide maintenance support for the production needs for our biotechnology lab. We're looking for someone who is detail-oriented and can work independently to perform corrective, and preventative maintenance on laboratory equipment. If you have experience working in a production lab and great time management skills this may be the position for you!Direct Hire!The $1,000 sign-on bonus is split into two payments- $500 received at the start of the assignment and $500 received after 6 months.Responsibilities:- Conducts instrument maintenance & troubleshooting; Optics, Fluidics, Electronics- Conduct corrective level 1 maintenance of a proprietary biotechnology instrument including fluidic chip cleaning, troubleshooting, subassembly repair of fluidics, stages, and electronics as needed- Maintain a program for preventative maintenance (PM) and calibration of all laboratory equipment- Fluidic component IQC as needed- Conduct optical instrument repair as needed including receiving ongoing training in optics technology and troubleshooting- Assist in the assembly and packaging of instrument subassemblies- Support R+D/QA projects as needed- Provide timely reporting of issues to supervisor in accordance to standard procedures and work instructions, priority feedback to supervisor regarding health and safety issues is required- Provide timely feedback to Production personnel of issues and resolutionCMMS(Hippo) complianceWorking hours: 2:00 PM - 10:30 PMSkills:- Maintain professional verbal and written communications with co-workers, internal and external customers, and vendors at all times- Flexibility with respect to job responsibilities- Gain a thorough understanding of the Company's business and the department's role within the company- Ability to work independently without direct supervision- Excellent manual dexterityEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Post-High School education in a technical, production, or laboratory trade program is preferred- Experience in customer service, laboratory, or equivalent production environment is highly preferred Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a 2nd Shift Laboratory Maintenance Technician to provide maintenance support for the production needs for our biotechnology lab. We're looking for someone who is detail-oriented and can work independently to perform corrective, and preventative maintenance on laboratory equipment. If you have experience working in a production lab and great time management skills this may be the position for you!Direct Hire!The $1,000 sign-on bonus is split into two payments- $500 received at the start of the assignment and $500 received after 6 months.Responsibilities:- Conducts instrument maintenance & troubleshooting; Optics, Fluidics, Electronics- Conduct corrective level 1 maintenance of a proprietary biotechnology instrument including fluidic chip cleaning, troubleshooting, subassembly repair of fluidics, stages, and electronics as needed- Maintain a program for preventative maintenance (PM) and calibration of all laboratory equipment- Fluidic component IQC as needed- Conduct optical instrument repair as needed including receiving ongoing training in optics technology and troubleshooting- Assist in the assembly and packaging of instrument subassemblies- Support R+D/QA projects as needed- Provide timely reporting of issues to supervisor in accordance to standard procedures and work instructions, priority feedback to supervisor regarding health and safety issues is required- Provide timely feedback to Production personnel of issues and resolutionCMMS(Hippo) complianceWorking hours: 2:00 PM - 10:30 PMSkills:- Maintain professional verbal and written communications with co-workers, internal and external customers, and vendors at all times- Flexibility with respect to job responsibilities- Gain a thorough understanding of the Company's business and the department's role within the company- Ability to work independently without direct supervision- Excellent manual dexterityEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Post-High School education in a technical, production, or laboratory trade program is preferred- Experience in customer service, laboratory, or equivalent production environment is highly preferred Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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