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    5 jobs found for Customer service in Wisconsin

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      • Madison, Wisconsin
      • Temporary
      • $17.00 per hour
      • 8:00 AM - 7:00 PM
      Spherion, in partnership with American Family Insurance, is currently recruiting for a Customer Service Rep to work in the Salvage Department. This opportunity would be working on-site at their Regional Office located at 302 N. Walbridge Ave. This is a temporary assignment working between the hours of M-F 8am - 7pm. It is currently slated for 3 months with possible extension. Will need to be 100% vaccinated in order to start this role on-site.American Family has been protecting dreams for more than 90 years. They have made it their mission to ensure they are walking alongside their customers and communities as they work towards their next great chapter. How could you not want to be a part of that culture!Responsibilities:This position will mainly process outbound calls. They will be reaching out to banks and lienholders to obtain letters of guarantee. In addition, they will be going onto state websites & researching vehicle information. Interacting with customers over the phone. Contacting banks & lienholders for additional information and payoff amounts. Requesting, receiving and downloading into the file. Issuing payments. There is formal training. Higher level thought process.Working hours: 8:00 AM - 7:00 PMSkills:-Team Player-Customer service experience-Ability to work with dual monitors and work in multiple systems-Typing over 30wpmEducation:High SchoolExperience:1-4 yearsQualifications:-Insurance experience preferred-Financial experience preferred If you are an individual who enjoys making outbound calls with a consistent schedule and weekends off, this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with American Family Insurance, is currently recruiting for a Customer Service Rep to work in the Salvage Department. This opportunity would be working on-site at their Regional Office located at 302 N. Walbridge Ave. This is a temporary assignment working between the hours of M-F 8am - 7pm. It is currently slated for 3 months with possible extension. Will need to be 100% vaccinated in order to start this role on-site.American Family has been protecting dreams for more than 90 years. They have made it their mission to ensure they are walking alongside their customers and communities as they work towards their next great chapter. How could you not want to be a part of that culture!Responsibilities:This position will mainly process outbound calls. They will be reaching out to banks and lienholders to obtain letters of guarantee. In addition, they will be going onto state websites & researching vehicle information. Interacting with customers over the phone. Contacting banks & lienholders for additional information and payoff amounts. Requesting, receiving and downloading into the file. Issuing payments. There is formal training. Higher level thought process.Working hours: 8:00 AM - 7:00 PMSkills:-Team Player-Customer service experience-Ability to work with dual monitors and work in multiple systems-Typing over 30wpmEducation:High SchoolExperience:1-4 yearsQualifications:-Insurance experience preferred-Financial experience preferred If you are an individual who enjoys making outbound calls with a consistent schedule and weekends off, this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with our State of Wisconsin client, is looking for a Benefits Specialist! The Benefits Specialist will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to our client's benefit programs (health, life, disability and ICI) and retirement programs. If you are reliable and customer service oriented, please apply today!This position can be remote if desired following in-person training!Responsibilities:- Use knowledge learned through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members- Provide the information in an easy-to-understand format so members can make informed decisions- Analyze records to determine eligibility for benefits- Ensure that State and Local government employees and retirees have the insurance coverages they need and that retirees monthly payments are made timely and accurately- Monitor and update changes to health insurance benefits, including changing how a retiree's health insurance premiums are paid, as needed- Assist employers with benefit adjustments and adjusting members monthly payments as needed- Anticipate our clients members needs and exceed their expectationsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written, oral, and interpersonal skills required- Effective customer service techniques- Polite and professional phone presenceEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Ability to understand and communicate complex information- Ability to calculate estimated and final benefit amounts- Ability to research, interpret and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client administered programs- Apply state and federal tax laws and regulations pertaining to available benefits- Ability to participate and provide input regarding benefit policy and administrative rule- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.) - Ability to use complex case management, customer relationship management, and benefits processing software- Ability to maintain a high level of confidentiality Click the apply button in the top right hand corner to apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with our State of Wisconsin client, is looking for a Benefits Specialist! The Benefits Specialist will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to our client's benefit programs (health, life, disability and ICI) and retirement programs. If you are reliable and customer service oriented, please apply today!This position can be remote if desired following in-person training!Responsibilities:- Use knowledge learned through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members- Provide the information in an easy-to-understand format so members can make informed decisions- Analyze records to determine eligibility for benefits- Ensure that State and Local government employees and retirees have the insurance coverages they need and that retirees monthly payments are made timely and accurately- Monitor and update changes to health insurance benefits, including changing how a retiree's health insurance premiums are paid, as needed- Assist employers with benefit adjustments and adjusting members monthly payments as needed- Anticipate our clients members needs and exceed their expectationsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written, oral, and interpersonal skills required- Effective customer service techniques- Polite and professional phone presenceEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Ability to understand and communicate complex information- Ability to calculate estimated and final benefit amounts- Ability to research, interpret and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client administered programs- Apply state and federal tax laws and regulations pertaining to available benefits- Ability to participate and provide input regarding benefit policy and administrative rule- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.) - Ability to use complex case management, customer relationship management, and benefits processing software- Ability to maintain a high level of confidentiality Click the apply button in the top right hand corner to apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Superior, Wisconsin
      • Temporary
      • $15.00 - $17.00 per hour
      • 8:00 AM - 4:30 PM (Various Shifts Available)
      The Occupancy Office is responsible for implementing Rental Assistance programs per respective program rules and regulations pertaining to our Clients housing management policy and procedures.The activities of the Occupancy Office include: attention to customers, application processing, waiting list monitoring, certification/recertification of tenants for rental assistance; billing/monitoring payments for rent subsidies and vacancies/unpaid rent; billing/receipting payments for tenant rent, deposits and other charges; maintaining files and records; policy development and monitoring procedures to ensure compliance with government regulations. .Responsibilities:The activities of the Occupancy Office include: attention to customers, application processing, waiting list monitoring, certification/re-certification of tenants for rental assistance; billing/monitoring payments for rent subsidies and vacancies/unpaid rent; billing/receipting payments for tenant rent, deposits and other charges; maintaining files and records; policy development and monitoring procedures to ensure compliance with government regulations.Working hours: 8:00 AM - 4:30 PM (Various Shifts Available)Skills:-Customer Service-Computer Proficient-Accounts payable s/receivables-High attention to detail-Records management-Filing-Phone skillsEducation:High SchoolExperience:1-4 yearsQualifications:Qualifications: The Occupancy Assistant will assist in completing specific activities of the Occupancy Office. The Occupancy Assistant must possess the skills necessary to carry out the duties identified. Training for and assimilation of Tasks and Responsibilities will be sequenced and on a schedule consistent with the Occupancy Assistant's mastery of the respective functions assigned, progressing to the full slate listed below, and any others that may be added. Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Occupancy Office is responsible for implementing Rental Assistance programs per respective program rules and regulations pertaining to our Clients housing management policy and procedures.The activities of the Occupancy Office include: attention to customers, application processing, waiting list monitoring, certification/recertification of tenants for rental assistance; billing/monitoring payments for rent subsidies and vacancies/unpaid rent; billing/receipting payments for tenant rent, deposits and other charges; maintaining files and records; policy development and monitoring procedures to ensure compliance with government regulations. .Responsibilities:The activities of the Occupancy Office include: attention to customers, application processing, waiting list monitoring, certification/re-certification of tenants for rental assistance; billing/monitoring payments for rent subsidies and vacancies/unpaid rent; billing/receipting payments for tenant rent, deposits and other charges; maintaining files and records; policy development and monitoring procedures to ensure compliance with government regulations.Working hours: 8:00 AM - 4:30 PM (Various Shifts Available)Skills:-Customer Service-Computer Proficient-Accounts payable s/receivables-High attention to detail-Records management-Filing-Phone skillsEducation:High SchoolExperience:1-4 yearsQualifications:Qualifications: The Occupancy Assistant will assist in completing specific activities of the Occupancy Office. The Occupancy Assistant must possess the skills necessary to carry out the duties identified. Training for and assimilation of Tasks and Responsibilities will be sequenced and on a schedule consistent with the Occupancy Assistant's mastery of the respective functions assigned, progressing to the full slate listed below, and any others that may be added. Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Middleton, Wisconsin
      • Temporary
      • $17.00 - $17.50 per hour
      • 8:00 AM - 5:00 PM
      Join a global leader in the insurance industry as a temporary Participant Services Representative! This position is responsible for responding to incoming telephone calls from plan participants regarding our client's products, including the benefits card. If you are customer-focused, enjoy working in a fast-paced environment, and have excellent communication skills, please apply today!Responsibilities:- Address participant inquiries in a positive, professional manner via telephone in a way that is meaningful and engaging- Establish rapport and trust with all customers, ensuring a high quality and meaningful experience- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to guide others and provide working knowledge- Respond to incoming inquiries and tasks from other departments in a customer-centric and professional manner- Participate and contribute in scheduled team meetings- Safeguard confidentiality, privacy, and security of organization and customer (PHI) information- Assist in the training & mentoring of new hires- Perform other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Proven aptitude for empathizing with others- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and business acumen- Demonstrated ability to use reason and problem-solving skills in a fast pace environmentEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- 1+year experience providing customer service- Basic working knowledge of Microsoft Word, Excel, and Outlook- Demonstrated ability to utilize basic math skills of addition, subtraction, multiplication, and division Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Join a global leader in the insurance industry as a temporary Participant Services Representative! This position is responsible for responding to incoming telephone calls from plan participants regarding our client's products, including the benefits card. If you are customer-focused, enjoy working in a fast-paced environment, and have excellent communication skills, please apply today!Responsibilities:- Address participant inquiries in a positive, professional manner via telephone in a way that is meaningful and engaging- Establish rapport and trust with all customers, ensuring a high quality and meaningful experience- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to guide others and provide working knowledge- Respond to incoming inquiries and tasks from other departments in a customer-centric and professional manner- Participate and contribute in scheduled team meetings- Safeguard confidentiality, privacy, and security of organization and customer (PHI) information- Assist in the training & mentoring of new hires- Perform other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Proven aptitude for empathizing with others- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and business acumen- Demonstrated ability to use reason and problem-solving skills in a fast pace environmentEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- 1+year experience providing customer service- Basic working knowledge of Microsoft Word, Excel, and Outlook- Demonstrated ability to utilize basic math skills of addition, subtraction, multiplication, and division Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $22.00 - $28.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is actively looking for Recruitment Coordinators to join the team of our innovative biotechnology client at their Redwood City, CA and Phoenix, AZ locations! This position is responsible for ensuring the accuracy and success of critical Talent Acquisition processes, initiatives, and events. The Recruitment Coordinator will be responsible for scheduling phone, onsite, and technical interviews, planning open house days, managing the employment offer process, and organizing required details to ensure a smooth onboarding process. In addition, this position will play a support role in the maintenance of various metrics, reporting activities, posting of positions to various advertising resources, and other team projects.This role is temporary for the duration of 6-months to a year.Responsibilities:- Schedule phone, technical, video, open houses, and onsite interviews in all locations for all levels of positions; includes direct candidate contact and coordination activities, as well as partnering with vendors, as needed- Act as a resource to provide information and assist candidates with booking travel, lodging, and other logistics associated with the interview process- Respond, route, and manage inbox and calendar activities for the Jobs and Interview email boxes- Work with the HR Operations team to ensure the necessary information is provided for any background check-related questions or data gathering requests- Support the temporary employee conversion process for assigned business areas- Facilitate the offer process including requests for approval, creation, and sending of accurate offer information to candidates- Lead day one onboarding on a rotating basis with other HR/Recruitment Coordinators and provide backup support to the HR Operations Coordinator to facilitate the new employee onboarding setup process- Post and maintain career postings on external websites- Provide ongoing organization and maintenance of recruitment records, interview notes, and electronic records to ensure compliance with document retention and data accuracy- Maintain and protect confidential data with utmost scrutiny, judgment, and care and ensure awareness of and compliance with employment regulations and laws- Participate and support additional projects on the Talent Acquisition and HR Operations team as neededWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated ability to maintain confidential information- Ability to effectively manage multiple projects simultaneously within defined timelines and prioritize when necessary- Strong commitment to providing world-class customer service to internal and external customers- Excellent communication skills, both verbal and written- Excellent attention to detail and organizational skills- Support and comply with the companys Quality Management System policies and procedures- Regular and reliable attendance- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day- Ability to work on a computer and phone simultaneously.- Ability to use a telephone through a headsetEducation:High SchoolExperience:1-4 yearsQualifications:- Bachelors degree in Business or related field (Human Resources preferred) or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelors degree- Understanding of email and calendaring tools- Expert knowledge in Microsoft Outlook and working knowledge with Word, Excel, and PowerPoint preferred- General awareness of regulations and compliance expectations related to staffing and recruiting and other HR guidance preferred- Previous experience in a recruitment support role during a period of rapid business growth preferred- Experience with iCIMS (or other applicant tracking systems) preferred To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is actively looking for Recruitment Coordinators to join the team of our innovative biotechnology client at their Redwood City, CA and Phoenix, AZ locations! This position is responsible for ensuring the accuracy and success of critical Talent Acquisition processes, initiatives, and events. The Recruitment Coordinator will be responsible for scheduling phone, onsite, and technical interviews, planning open house days, managing the employment offer process, and organizing required details to ensure a smooth onboarding process. In addition, this position will play a support role in the maintenance of various metrics, reporting activities, posting of positions to various advertising resources, and other team projects.This role is temporary for the duration of 6-months to a year.Responsibilities:- Schedule phone, technical, video, open houses, and onsite interviews in all locations for all levels of positions; includes direct candidate contact and coordination activities, as well as partnering with vendors, as needed- Act as a resource to provide information and assist candidates with booking travel, lodging, and other logistics associated with the interview process- Respond, route, and manage inbox and calendar activities for the Jobs and Interview email boxes- Work with the HR Operations team to ensure the necessary information is provided for any background check-related questions or data gathering requests- Support the temporary employee conversion process for assigned business areas- Facilitate the offer process including requests for approval, creation, and sending of accurate offer information to candidates- Lead day one onboarding on a rotating basis with other HR/Recruitment Coordinators and provide backup support to the HR Operations Coordinator to facilitate the new employee onboarding setup process- Post and maintain career postings on external websites- Provide ongoing organization and maintenance of recruitment records, interview notes, and electronic records to ensure compliance with document retention and data accuracy- Maintain and protect confidential data with utmost scrutiny, judgment, and care and ensure awareness of and compliance with employment regulations and laws- Participate and support additional projects on the Talent Acquisition and HR Operations team as neededWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated ability to maintain confidential information- Ability to effectively manage multiple projects simultaneously within defined timelines and prioritize when necessary- Strong commitment to providing world-class customer service to internal and external customers- Excellent communication skills, both verbal and written- Excellent attention to detail and organizational skills- Support and comply with the companys Quality Management System policies and procedures- Regular and reliable attendance- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day- Ability to work on a computer and phone simultaneously.- Ability to use a telephone through a headsetEducation:High SchoolExperience:1-4 yearsQualifications:- Bachelors degree in Business or related field (Human Resources preferred) or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelors degree- Understanding of email and calendaring tools- Expert knowledge in Microsoft Outlook and working knowledge with Word, Excel, and PowerPoint preferred- General awareness of regulations and compliance expectations related to staffing and recruiting and other HR guidance preferred- Previous experience in a recruitment support role during a period of rapid business growth preferred- Experience with iCIMS (or other applicant tracking systems) preferred To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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