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      • Madison, Wisconsin
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 5:00 PM
      Join the team for some of the most skilled, compassionate and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are looking for Administrative Assistants in multiple departments!The Administrative Assistant is a temp to hire position that provides assistance to patients in person and over the phone to coordinate care; assists the clinical care team members to coordinate all post-appointment follow-ups; and performs various clerical duties for physicians and nursing staff.Responsibilities:- Immediately acknowledge and greet patients and others in a positive and helpful manner, providing directions, information, and other assistance as needed. Diffuse difficult patient situations and refer patient concerns to appropriate parties- Check patients in, in a friendly, professional manner. Verify patient demographic, insurance and primary care provider (PCP) information. Provide HIPAA Privacy Notice and receipt forms as required by law. Provide and assist patients with other forms as needed, general monitoring of the waiting room- Answer telephone in a pleasant and professional manner, identifying department and name. Identify patient needs and provide assistance. Notify patients of the need to provide necessary insurance, financial and/or legal documents. Forward calls to, or accurately record messages for, physicians and other department personnel.- Release copies of prepared medical records as signed for by the patient or other authorized individuals. Provide patients with written prescriptions or other medical forms as needed upon presentation of appropriate identification.- Perform registration updates for patients in a friendly, professional manner. Verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy. Make a copy of the necessary patient documents.- Review patients account and provide the necessary assistance. Process debit/credit payments by phone and in person, providing appropriate receipts. Accurately balance cash drawer at the beginning and end of shift.- Accurately schedule, reschedule, cancel and coordinate patient appointments per physician protocol. Verify patient demographic and insurance information when scheduling appointments. Contact patients 1-2 days prior to appointment to confirm appointments.- Arrange for patient transportation as needed by contacting cab companies and/or private ride services as necessary.- Sort and manage incoming and outgoing correspondence including fax and mail- Accurately complete the patient check out process ensuring that the patient is aware of needed post-appointment care and future appointments.- Track all referral orders to confirm that patients kept appointments and that the care team received the results, follow up as necessary- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Effective verbal and written communication skills, ability to maintain an outgoing, pleasant and professional personality- Computer proficiency- Ability to perform multiple tasks in a fast-paced environment- Excellent organization, planning, and prioritization skills- Working knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Education:High SchoolExperience:1-4 yearsQualifications:- High school diploma or Equivalent- Minimum of one year experience in a medical reception or patient care position- Knowledge or experience with health or dental plans, third-party payers, CPT and ICD coding, and medical terminology preferred- Prior Epic experience highly preferred Apply today via the apply button in the top right hand corner!Spherion has helped thousands of people just like yo
      Join the team for some of the most skilled, compassionate and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are looking for Administrative Assistants in multiple departments!The Administrative Assistant is a temp to hire position that provides assistance to patients in person and over the phone to coordinate care; assists the clinical care team members to coordinate all post-appointment follow-ups; and performs various clerical duties for physicians and nursing staff.Responsibilities:- Immediately acknowledge and greet patients and others in a positive and helpful manner, providing directions, information, and other assistance as needed. Diffuse difficult patient situations and refer patient concerns to appropriate parties- Check patients in, in a friendly, professional manner. Verify patient demographic, insurance and primary care provider (PCP) information. Provide HIPAA Privacy Notice and receipt forms as required by law. Provide and assist patients with other forms as needed, general monitoring of the waiting room- Answer telephone in a pleasant and professional manner, identifying department and name. Identify patient needs and provide assistance. Notify patients of the need to provide necessary insurance, financial and/or legal documents. Forward calls to, or accurately record messages for, physicians and other department personnel.- Release copies of prepared medical records as signed for by the patient or other authorized individuals. Provide patients with written prescriptions or other medical forms as needed upon presentation of appropriate identification.- Perform registration updates for patients in a friendly, professional manner. Verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy. Make a copy of the necessary patient documents.- Review patients account and provide the necessary assistance. Process debit/credit payments by phone and in person, providing appropriate receipts. Accurately balance cash drawer at the beginning and end of shift.- Accurately schedule, reschedule, cancel and coordinate patient appointments per physician protocol. Verify patient demographic and insurance information when scheduling appointments. Contact patients 1-2 days prior to appointment to confirm appointments.- Arrange for patient transportation as needed by contacting cab companies and/or private ride services as necessary.- Sort and manage incoming and outgoing correspondence including fax and mail- Accurately complete the patient check out process ensuring that the patient is aware of needed post-appointment care and future appointments.- Track all referral orders to confirm that patients kept appointments and that the care team received the results, follow up as necessary- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Effective verbal and written communication skills, ability to maintain an outgoing, pleasant and professional personality- Computer proficiency- Ability to perform multiple tasks in a fast-paced environment- Excellent organization, planning, and prioritization skills- Working knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Education:High SchoolExperience:1-4 yearsQualifications:- High school diploma or Equivalent- Minimum of one year experience in a medical reception or patient care position- Knowledge or experience with health or dental plans, third-party payers, CPT and ICD coding, and medical terminology preferred- Prior Epic experience highly preferred Apply today via the apply button in the top right hand corner!Spherion has helped thousands of people just like yo

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