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    12 Help Desk Information Technology jobs found

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      • College Station, Texas
      • Temporary
      • $13.00 - $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring a temporary help desk, desktop support admin to assist customers with troubleshooting, installation and overall customer service. This person MUST have some experience with technical support and previous experience with customer service and customer relations.This position will also handle some front desk administrative responsibilities including phone answering, greeting customers, filing, etc.Responsibilities:Maintain friendly and professional demeanor at all timesProvide assistance to customers on various technical needs and issuesKeep up with the company's policies and proceduresTroubleshooting any issues and assist with installationWorking hours: 8:00 AM - 5:00 PMSkills:Good interpersonal communication skillsHighly organized and detail orientedMotivated and professionalTechnically inclinedCapable of multitasking and problem solvingEducation:High SchoolExperience:0-1 yearsQualifications:High school diploma or GEDExperience in a technical help desk environment, less than one year Qualified candidates please apply today.After applying, please continue to watch your email as the next round of correspondence from Spherion will be via email.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a temporary help desk, desktop support admin to assist customers with troubleshooting, installation and overall customer service. This person MUST have some experience with technical support and previous experience with customer service and customer relations.This position will also handle some front desk administrative responsibilities including phone answering, greeting customers, filing, etc.Responsibilities:Maintain friendly and professional demeanor at all timesProvide assistance to customers on various technical needs and issuesKeep up with the company's policies and proceduresTroubleshooting any issues and assist with installationWorking hours: 8:00 AM - 5:00 PMSkills:Good interpersonal communication skillsHighly organized and detail orientedMotivated and professionalTechnically inclinedCapable of multitasking and problem solvingEducation:High SchoolExperience:0-1 yearsQualifications:High school diploma or GEDExperience in a technical help desk environment, less than one year Qualified candidates please apply today.After applying, please continue to watch your email as the next round of correspondence from Spherion will be via email.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Texas City, Texas
      • Temp to Perm
      • $15.00 - $27.00 per hour
      • 8:00 AM - 5:00 PM
      We are looking for a service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:? Provide first level contact and convey resolutions to employee issues? Properly escalate unresolved queries to the next level of support? Track, route and redirect problems to correct resources? Update employee data and produce activity reports? Walk employees through problem solving process? Follow up with employees, provide feedback and see problems through to resolution? Utilize excellent employee service skills and exceed employees? expectations? Ensure proper recording, documentation and closure? Recommended procedure modifications or improvements? Preserve and grow your knowledge of help desk procedures, products and servicesWorking hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing help desk support--Proficiency in English--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:? Provide first level contact and convey resolutions to employee issues? Properly escalate unresolved queries to the next level of support? Track, route and redirect problems to correct resources? Update employee data and produce activity reports? Walk employees through problem solving process? Follow up with employees, provide feedback and see problems through to resolution? Utilize excellent employee service skills and exceed employees? expectations? Ensure proper recording, documentation and closure? Recommended procedure modifications or improvements? Preserve and grow your knowledge of help desk procedures, products and servicesWorking hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing help desk support--Proficiency in English--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gainesville, Florida
      • Temp to Perm
      • $24.00 - $31.00 per hour
      • 7:00 AM - 6:00 PM
      Spherion Gainesville, FL has a client looking for a Tech Support II to troubleshoot advanced computer and network problems and provide help desk support. Let's get to work.Direct Hire Opportunity! Gainesville, FL Schedule: FT, hours based on business needsSalary: $24 - 31/hr Please email your resume to Lou Carlton: loucarlton@spherion.comResponsibilities:- Troubleshoot advanced computer and network problems- Provide L2 help desk support- Provide mentoring/training for L1 help desk support- Advanced Active Directory setup and administration- Excellent written documentation- Liaison with 3rd party vendors in order to support the customer- Assist with projects- Ensure a positive internal and external customer experience- Other duties as assignedWorking hours: 7:00 AM - 6:00 PMSkills:- Attention to detail - Excellent listening, written, and verbal communication skillsEducation:High SchoolExperience:4-7 yearsQualifications:- 5+ years in a technical support role- Extensive experience with setup and administration of Windows Servers, Active Directory, firewalls/routers, and core network protocols- Intimate understanding of small/medium network designs- Extensive experience with backup solutions and concepts- MCSE or MCITP Certification and experience in an IT Services company (aka Managed Service Provider) highly preferred Benefits after qualifying periods:- Health insurance- Dental insurance- SIMPLE IRA planSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for a Tech Support II to troubleshoot advanced computer and network problems and provide help desk support. Let's get to work.Direct Hire Opportunity! Gainesville, FL Schedule: FT, hours based on business needsSalary: $24 - 31/hr Please email your resume to Lou Carlton: loucarlton@spherion.comResponsibilities:- Troubleshoot advanced computer and network problems- Provide L2 help desk support- Provide mentoring/training for L1 help desk support- Advanced Active Directory setup and administration- Excellent written documentation- Liaison with 3rd party vendors in order to support the customer- Assist with projects- Ensure a positive internal and external customer experience- Other duties as assignedWorking hours: 7:00 AM - 6:00 PMSkills:- Attention to detail - Excellent listening, written, and verbal communication skillsEducation:High SchoolExperience:4-7 yearsQualifications:- 5+ years in a technical support role- Extensive experience with setup and administration of Windows Servers, Active Directory, firewalls/routers, and core network protocols- Intimate understanding of small/medium network designs- Extensive experience with backup solutions and concepts- MCSE or MCITP Certification and experience in an IT Services company (aka Managed Service Provider) highly preferred Benefits after qualifying periods:- Health insurance- Dental insurance- SIMPLE IRA planSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gainesville, Florida
      • Permanent
      • $24.00 - $31.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Gainesville, FL - Direct Hire Division has a client looking for a Tech Support II to troubleshoot advanced computer and network problems and provide help desk support. Let's get to work! Direct Hire Opportunity! Gainesville, FL Schedule: FT, hours based on business needsSalary: $24 - 31/hr Please email your resume and cover letter to: recruiter@careercenterinc.netResponsibilities:- Troubleshoot advanced computer and network problems- Provide L2 help desk support- Provide mentoring/training for L1 help desk support- Advanced Active Directory setup and administration- Excellent written documentation- Liaison with 3rd party vendors in order to support the customer- Assist with projects- Ensure a positive internal and external customer experience- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Intimate understanding of small/medium network designs- Extensive experience with backup solutions and concepts- Attention to detail - Excellent listening, written, and verbal communication skillsEducation:AssociateExperience:4-7 yearsQualifications:- 5+ years in a technical support role- MCSE or MCITP Certification and experience in an IT Services company (aka Managed Service Provider) highly preferred- Extensive experience with setup and administration of Windows Servers, Active Directory, firewalls/routers, and core network protocols Benefits after qualifying periods:- Health insurance- Dental insurance- SIMPLE IRA planAre you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL - Direct Hire Division has a client looking for a Tech Support II to troubleshoot advanced computer and network problems and provide help desk support. Let's get to work! Direct Hire Opportunity! Gainesville, FL Schedule: FT, hours based on business needsSalary: $24 - 31/hr Please email your resume and cover letter to: recruiter@careercenterinc.netResponsibilities:- Troubleshoot advanced computer and network problems- Provide L2 help desk support- Provide mentoring/training for L1 help desk support- Advanced Active Directory setup and administration- Excellent written documentation- Liaison with 3rd party vendors in order to support the customer- Assist with projects- Ensure a positive internal and external customer experience- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Intimate understanding of small/medium network designs- Extensive experience with backup solutions and concepts- Attention to detail - Excellent listening, written, and verbal communication skillsEducation:AssociateExperience:4-7 yearsQualifications:- 5+ years in a technical support role- MCSE or MCITP Certification and experience in an IT Services company (aka Managed Service Provider) highly preferred- Extensive experience with setup and administration of Windows Servers, Active Directory, firewalls/routers, and core network protocols Benefits after qualifying periods:- Health insurance- Dental insurance- SIMPLE IRA planAre you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      Want to work with a company with a long history of servicing the Central Texas area? Do you have IT experience in a call center environment? Then you may be the right person that Spherion Temple is looking for! You would be providing first level assessment and direction for all internal and/or external customers, inputting call details into a problem management system for reporting and tracking purposes to ensure reported incidents are addressed and resolved in a timely manner! IT background or PC/Desktop tech support experience is a plus for this role! Must be available to work Weekends!Responsibilities:Respond to requests for technical assistance from internal and external customers via phone, or electronically.Diagnose and resolve technical hardware and software issues and redirect problems to the appropriate resource when applicable.Engage second level and/or vendor support to address time sensitive issues reported by the user community.Advise users on appropriate action.Monitor, identify and report network connectivity issues with the Home Office Data CenterFollow all standard Help Desk Procedures and log all Help Desk interactions.Identify and escalate situations requiring urgent attention.Track and route problems and requests and document resolutions.Stay current with system information, changes, and updates.Monitor and work Help Desk emails and ensure each email is addressed and resolved in a timely manner.Moderate high priority conference calls and ensure proper support personnel are engaged and working toward timely resolutions.Communicate issues via status of high priority with an email page to Information Systems Management to ensure they are notified and aware of impacting issue.Working hours: 8:00 AM - 5:00 PMSkills:Able to type on 10 Key preferred-Computer proficiency is a must-Must have good communication and follow up skills.-Time Management-Critical Thinking-MultitaskingEducation:High SchoolExperience:1-4 yearsQualifications:Experience in a call center or computer testing environment.Basic knowledge of Microsoft Office Tools such as Excel, WordSome IT experience to include troubleshooting web appsNot needed but helpful if familiar with JDEdwards and/or AS400/mainframe environment Click on the "Apply" link and call the Spherion Temple team or text the word "Helpdesk" to 254-778-0533 and one of our team members will call you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Want to work with a company with a long history of servicing the Central Texas area? Do you have IT experience in a call center environment? Then you may be the right person that Spherion Temple is looking for! You would be providing first level assessment and direction for all internal and/or external customers, inputting call details into a problem management system for reporting and tracking purposes to ensure reported incidents are addressed and resolved in a timely manner! IT background or PC/Desktop tech support experience is a plus for this role! Must be available to work Weekends!Responsibilities:Respond to requests for technical assistance from internal and external customers via phone, or electronically.Diagnose and resolve technical hardware and software issues and redirect problems to the appropriate resource when applicable.Engage second level and/or vendor support to address time sensitive issues reported by the user community.Advise users on appropriate action.Monitor, identify and report network connectivity issues with the Home Office Data CenterFollow all standard Help Desk Procedures and log all Help Desk interactions.Identify and escalate situations requiring urgent attention.Track and route problems and requests and document resolutions.Stay current with system information, changes, and updates.Monitor and work Help Desk emails and ensure each email is addressed and resolved in a timely manner.Moderate high priority conference calls and ensure proper support personnel are engaged and working toward timely resolutions.Communicate issues via status of high priority with an email page to Information Systems Management to ensure they are notified and aware of impacting issue.Working hours: 8:00 AM - 5:00 PMSkills:Able to type on 10 Key preferred-Computer proficiency is a must-Must have good communication and follow up skills.-Time Management-Critical Thinking-MultitaskingEducation:High SchoolExperience:1-4 yearsQualifications:Experience in a call center or computer testing environment.Basic knowledge of Microsoft Office Tools such as Excel, WordSome IT experience to include troubleshooting web appsNot needed but helpful if familiar with JDEdwards and/or AS400/mainframe environment Click on the "Apply" link and call the Spherion Temple team or text the word "Helpdesk" to 254-778-0533 and one of our team members will call you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • College Station, Texas
      • Temporary
      • $17.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      We are looking for a highly motivated and technically skilled individual to assist customers with troubleshooting, installation and overall customer service. This person MUST have some experience with technical support and previous experience with customer relations.Responsibilities:Deployment and relocation of desktop systemsMaintenance and repair of desktops, printers and associated peripherals.Supports other IT staff in installing, configuring, testing, maintaining and troubleshooting network, systems hardware and software.Administration of FDBT's Building Information Management System (BIMS).Troubleshooting and operation of the company's electronic mail system.Analyzes and documents problems with vendor-supplied software, and works with outside resources for input into resolving software problems, and applies corrective action.Performs other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Excellent customer service and communication skills.Strong organizational, analytical and problem solving skills.Detail oriented and accurate.Ability to quickly identify, analyze and resolve problems.Ability to multi-task and prioritize work assignments.Ability to adapt to changes in work environment, manage competing demands and handle frequent change, delays or unexpected events.Proficient in desktop hardware and software; computer troubleshooting; computer viruses and security etc.Experience with Systems Administration and Networking a plus.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma/GED requiredMinimum 1 year experience in technical supportFamiliarity with Windows desktop operating systemsCompTIA A+ certification Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a highly motivated and technically skilled individual to assist customers with troubleshooting, installation and overall customer service. This person MUST have some experience with technical support and previous experience with customer relations.Responsibilities:Deployment and relocation of desktop systemsMaintenance and repair of desktops, printers and associated peripherals.Supports other IT staff in installing, configuring, testing, maintaining and troubleshooting network, systems hardware and software.Administration of FDBT's Building Information Management System (BIMS).Troubleshooting and operation of the company's electronic mail system.Analyzes and documents problems with vendor-supplied software, and works with outside resources for input into resolving software problems, and applies corrective action.Performs other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Excellent customer service and communication skills.Strong organizational, analytical and problem solving skills.Detail oriented and accurate.Ability to quickly identify, analyze and resolve problems.Ability to multi-task and prioritize work assignments.Ability to adapt to changes in work environment, manage competing demands and handle frequent change, delays or unexpected events.Proficient in desktop hardware and software; computer troubleshooting; computer viruses and security etc.Experience with Systems Administration and Networking a plus.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma/GED requiredMinimum 1 year experience in technical supportFamiliarity with Windows desktop operating systemsCompTIA A+ certification Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pearland, Texas
      • Permanent
      • $70,000 - $80,000 per year
      • 8:00 AM - 5:00 PM
      We are looking for a service oriented traveling Executive Maritime IT Support to provide technical support to ships in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:? Provide first level contact and convey resolutions to employee issues? Properly provide support to fleet of tankers and support vessels? Track, route and manage upgrades, remote connection, email, LAN, data, and ship IT maintenance? Update employee data and produce activity reports? Walk employees through problem solving process? Follow up with employees, provide feedback and see problems through to resolution? Ensure proper recording, documentation and closure? Recommended procedure modifications or improvements**Traveling involved within the USA and Brazil**Working hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing information technology support--Proficiency in maritime and ship IT products--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:Must have maritime IT experience, IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a service oriented traveling Executive Maritime IT Support to provide technical support to ships in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:? Provide first level contact and convey resolutions to employee issues? Properly provide support to fleet of tankers and support vessels? Track, route and manage upgrades, remote connection, email, LAN, data, and ship IT maintenance? Update employee data and produce activity reports? Walk employees through problem solving process? Follow up with employees, provide feedback and see problems through to resolution? Ensure proper recording, documentation and closure? Recommended procedure modifications or improvements**Traveling involved within the USA and Brazil**Working hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing information technology support--Proficiency in maritime and ship IT products--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:Must have maritime IT experience, IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Naples, Florida
      • Permanent
      • $19.00 per hour
      • 8:00 AM - 5:00 PM
      We are seeking an IT Help Desk Support Technician for a local not for profit company. This could be the job you if you are looking for with a sign on bonus as well as on call pay rate for evenings/weekends.Responsibilities:On-site and remote help desk technical support to assist staff in troubleshooting their computer hardware and/or software.Gathering and providing necessary information to IT Director to efficiently diagnose and resolve the issue within the scope of IT Standards if needed.Providing End User Setup and support on the installation of new hardware, software, and phone systems within all facilities.Maintaining documentation on equipment adds/moves/disposal of IT related equipment.Identifying and learning appropriate software and hardware used and supported by the organization.Performing hands-on fixes at the network/desktop level, including installing and upgrading software and configuring systems and applications.Providing on-site training on network hardware and software systems as defined by IT standard operating procedures.Troubleshooting/resolving network outages and interruptions.Supplying IT On-Call 24/7 after hours support (on rotation).Working hours: 8:00 AM - 5:00 PMSkills:Excellent network/computer diagnostic skills Help Desk ticket systems and Desktop and network securityMicrosoft Office 365 applications/configuration (Including Teams)Telecommunications systemsDeep understanding of Desktop Operating System (Windows 10 Professional) deployment, configuration and administration Working knowledge of Microsoft Windows Server 2008/2012/2016 technologies (O365, Exchange, Active Directory, Azure, etc.) Experience supporting and troubleshooting of PC Desktops, laptops, printers, copiers, iPads, iPhones and Android Mobile devices in an enterprise environment = RequiredExperience working with outside vendors on Networking, Telecommunications, Audio/Visual, Printer/Copier support and completion of projects Industry Certifications (a plus but not required!)Network /A /SecurityMicrosoft Technology Associate (MTP)Microsoft Certified IT Professional (MCITP)Microsoft Certified Desktop Support Technician (MCDST)Education:TradeExperience:1-4 yearsQualifications:A degree in Computer Science, Management Information Systems or a related field (A combination of HS/GED, Technical/Vocational Certificates and job experience MAY be substituted)Active/Clear FL Driver's License Availability to work overtime when needed Effective skills in task prioritization, management and organization Consistent and conscientious communication style (verbal and written) Proven analytical and problem-solving abilities Comfortable working both independently and in a group Ability to assess, negotiate and resolve complex issues/questions Service-focused attitude with the ability to assess individual circumstances Dedication to meeting and exceeding end user expectations Staying compliant on all trainings and immunizations Ability to pass a DCF Level II Mental Health Fingerprinting, Drug Screen and Local Criminal Check Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color,
      We are seeking an IT Help Desk Support Technician for a local not for profit company. This could be the job you if you are looking for with a sign on bonus as well as on call pay rate for evenings/weekends.Responsibilities:On-site and remote help desk technical support to assist staff in troubleshooting their computer hardware and/or software.Gathering and providing necessary information to IT Director to efficiently diagnose and resolve the issue within the scope of IT Standards if needed.Providing End User Setup and support on the installation of new hardware, software, and phone systems within all facilities.Maintaining documentation on equipment adds/moves/disposal of IT related equipment.Identifying and learning appropriate software and hardware used and supported by the organization.Performing hands-on fixes at the network/desktop level, including installing and upgrading software and configuring systems and applications.Providing on-site training on network hardware and software systems as defined by IT standard operating procedures.Troubleshooting/resolving network outages and interruptions.Supplying IT On-Call 24/7 after hours support (on rotation).Working hours: 8:00 AM - 5:00 PMSkills:Excellent network/computer diagnostic skills Help Desk ticket systems and Desktop and network securityMicrosoft Office 365 applications/configuration (Including Teams)Telecommunications systemsDeep understanding of Desktop Operating System (Windows 10 Professional) deployment, configuration and administration Working knowledge of Microsoft Windows Server 2008/2012/2016 technologies (O365, Exchange, Active Directory, Azure, etc.) Experience supporting and troubleshooting of PC Desktops, laptops, printers, copiers, iPads, iPhones and Android Mobile devices in an enterprise environment = RequiredExperience working with outside vendors on Networking, Telecommunications, Audio/Visual, Printer/Copier support and completion of projects Industry Certifications (a plus but not required!)Network /A /SecurityMicrosoft Technology Associate (MTP)Microsoft Certified IT Professional (MCITP)Microsoft Certified Desktop Support Technician (MCDST)Education:TradeExperience:1-4 yearsQualifications:A degree in Computer Science, Management Information Systems or a related field (A combination of HS/GED, Technical/Vocational Certificates and job experience MAY be substituted)Active/Clear FL Driver's License Availability to work overtime when needed Effective skills in task prioritization, management and organization Consistent and conscientious communication style (verbal and written) Proven analytical and problem-solving abilities Comfortable working both independently and in a group Ability to assess, negotiate and resolve complex issues/questions Service-focused attitude with the ability to assess individual circumstances Dedication to meeting and exceeding end user expectations Staying compliant on all trainings and immunizations Ability to pass a DCF Level II Mental Health Fingerprinting, Drug Screen and Local Criminal Check Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color,
      • Galveston, Texas
      • Permanent
      • $70,000 - $80,000 per year
      • 8:00 AM - 5:00 PM
      We are looking for a service oriented traveling Executive Maritime IT Support to provide technical support to ships in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:? Provide first level contact and convey resolutions to employee issues? Properly provide support to fleet of tankers and support vessels? Track, route and manage upgrades, remote connection, email, LAN, data, and ship IT maintenance? Update employee data and produce activity reports? Walk employees through problem solving process? Follow up with employees, provide feedback and see problems through to resolution? Ensure proper recording, documentation and closure? Recommended procedure modifications or improvements**Traveling involved within the USA and Brazil**Working hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing information technology support--Proficiency in maritime and ship IT products--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:Must have maritime IT experience, IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a service oriented traveling Executive Maritime IT Support to provide technical support to ships in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:? Provide first level contact and convey resolutions to employee issues? Properly provide support to fleet of tankers and support vessels? Track, route and manage upgrades, remote connection, email, LAN, data, and ship IT maintenance? Update employee data and produce activity reports? Walk employees through problem solving process? Follow up with employees, provide feedback and see problems through to resolution? Ensure proper recording, documentation and closure? Recommended procedure modifications or improvements**Traveling involved within the USA and Brazil**Working hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing information technology support--Proficiency in maritime and ship IT products--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:Must have maritime IT experience, IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gainesville, Florida
      • Temp to Perm
      • $14.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Gainesville FL has a client looking for a Desktop Support Technician to provide remote and onsite technical support to their team in Alachua, FL. Let's get to work!Responsibilities:- Provide remote and onsite technical support with an emphasis on hardware, connectivity, andapplication issues - Receive rotating Help Desk calls by utilizing call center software- Test, configure, and install laptops, desktop computers and network printers- Work with service desk software to assure that all tickets requiring follow up work and/or callsreceive appropriate attention- Assist coworkers in the execution of established processes and escalations- Participate in various technology projects as needed to assist in implementation, testing,configuration and training- Assist in developing and documenting improvements to current processes- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Exceptional customer service skills; written and verbal communication, interpersonal skills- Analytical and problem solving skills- Ability to work in a team environmentEducation:AssociateExperience:1-4 yearsQualifications:- High School Diploma required- CompTIA A+ or Microsoft MCP certification required- Minimum 1 year experience with desktop support required- Associates degree in computer science preferred- Excellent understanding of Microsoft desktop operating system- Knowledge of Active Directory Users and Computers Management and Microsoft Exchange Are you ready to start your next career? Please apply online at https://www.spherion.com/apply/75796/ or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville FL has a client looking for a Desktop Support Technician to provide remote and onsite technical support to their team in Alachua, FL. Let's get to work!Responsibilities:- Provide remote and onsite technical support with an emphasis on hardware, connectivity, andapplication issues - Receive rotating Help Desk calls by utilizing call center software- Test, configure, and install laptops, desktop computers and network printers- Work with service desk software to assure that all tickets requiring follow up work and/or callsreceive appropriate attention- Assist coworkers in the execution of established processes and escalations- Participate in various technology projects as needed to assist in implementation, testing,configuration and training- Assist in developing and documenting improvements to current processes- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Exceptional customer service skills; written and verbal communication, interpersonal skills- Analytical and problem solving skills- Ability to work in a team environmentEducation:AssociateExperience:1-4 yearsQualifications:- High School Diploma required- CompTIA A+ or Microsoft MCP certification required- Minimum 1 year experience with desktop support required- Associates degree in computer science preferred- Excellent understanding of Microsoft desktop operating system- Knowledge of Active Directory Users and Computers Management and Microsoft Exchange Are you ready to start your next career? Please apply online at https://www.spherion.com/apply/75796/ or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fernley, Nevada
      • Temp to Perm
      • $22.00 - $25.00 per hour
      • 7:00 AM - 4:00 PM
      Spherion Staffing Reno, NV is recruiting for an entry level IT position for Fernley NV manufacturing facility. Hands on position, not a remote opportunity.Responsibilities:Prioritize and respond to IT Help Desk tickets Track, monitor and document interaction on tickets for timely resolutionDiagnose and troubleshoot connectivity issues for employees Build out, configure and support new pc?s, mobile devices and barcode scannersDiagnose and troubleshoot Desktop/Laptop hardware, software and peripheral problemsDiagnose and troubleshoot printer problemsDiagnose and troubleshoot barcode scanner equipment issuesTrain new employees on Trex network and hardware Interact with Vendors as required Responsible for managing user accounts, including rights, security and system groupsManage inventory of desktop and mobile hardware, software, and peripheral items.Perform configuration changes to Desktop/Laptop environments as requiredProvide support to remote employees, fielding phone calls and email communicationsMaintain and uphold PC policies as neededMaintain inventory and order equipment as neededAssist in IT projects that require infrastructure supportManage and perform monthly server patchingManage, monitor and document company backup environments Perform on call duties as required Perform other IT duties as requiredProvide SOX audit supportWorking hours: 7:00 AM - 4:00 PMSkills:Communicating (Verbal & Written): Listens attentively and expresses ideas clearly and concisely. Shares relevant information in a timely and effective manner. Is available to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.Technical Knowledge: Does well in functional or technical courses; learns new industry, company, product, functional, or technical knowledge; and maintains a network of internal and external contacts.Problem Solving: Solves difficult problems with effective solutions; asks good questions and probes all fruitful sources for answers; can see underlying or hidden problems and patterns; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answer.Priority Setting: Spends his/her time and the time of others on what's important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.Self-Development: Knows strengths and how to deploy them; knows weaknesses and works to neutralize some and work on others; knows personal limits and works to compensate for them; understands that different situations and levels may call for different skills and approaches; is personally committed to and actively works to continuously improve him/herself.Education:BachelorsExperience:1-4 yearsQualifications:Computer Science Degree (or like program) or 3+ years experience maintaining PCs, printers and other handheld user devices. Networking and Windows server experience a plus.Must be able to communicate both verbally and in writing with users of differing technical knowledge to translate business requirements and information.Experience in a manufacturing environment a plus (think quick, adapt, execute, ever changing environment) Temp to hire entry level IT position for Fernley, NV manufacturing facility.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing Reno, NV is recruiting for an entry level IT position for Fernley NV manufacturing facility. Hands on position, not a remote opportunity.Responsibilities:Prioritize and respond to IT Help Desk tickets Track, monitor and document interaction on tickets for timely resolutionDiagnose and troubleshoot connectivity issues for employees Build out, configure and support new pc?s, mobile devices and barcode scannersDiagnose and troubleshoot Desktop/Laptop hardware, software and peripheral problemsDiagnose and troubleshoot printer problemsDiagnose and troubleshoot barcode scanner equipment issuesTrain new employees on Trex network and hardware Interact with Vendors as required Responsible for managing user accounts, including rights, security and system groupsManage inventory of desktop and mobile hardware, software, and peripheral items.Perform configuration changes to Desktop/Laptop environments as requiredProvide support to remote employees, fielding phone calls and email communicationsMaintain and uphold PC policies as neededMaintain inventory and order equipment as neededAssist in IT projects that require infrastructure supportManage and perform monthly server patchingManage, monitor and document company backup environments Perform on call duties as required Perform other IT duties as requiredProvide SOX audit supportWorking hours: 7:00 AM - 4:00 PMSkills:Communicating (Verbal & Written): Listens attentively and expresses ideas clearly and concisely. Shares relevant information in a timely and effective manner. Is available to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.Technical Knowledge: Does well in functional or technical courses; learns new industry, company, product, functional, or technical knowledge; and maintains a network of internal and external contacts.Problem Solving: Solves difficult problems with effective solutions; asks good questions and probes all fruitful sources for answers; can see underlying or hidden problems and patterns; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answer.Priority Setting: Spends his/her time and the time of others on what's important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.Self-Development: Knows strengths and how to deploy them; knows weaknesses and works to neutralize some and work on others; knows personal limits and works to compensate for them; understands that different situations and levels may call for different skills and approaches; is personally committed to and actively works to continuously improve him/herself.Education:BachelorsExperience:1-4 yearsQualifications:Computer Science Degree (or like program) or 3+ years experience maintaining PCs, printers and other handheld user devices. Networking and Windows server experience a plus.Must be able to communicate both verbally and in writing with users of differing technical knowledge to translate business requirements and information.Experience in a manufacturing environment a plus (think quick, adapt, execute, ever changing environment) Temp to hire entry level IT position for Fernley, NV manufacturing facility.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Dallas, Texas
      • Contract
      job summary:The Sr Cybersecurity Engineer will be an owner in engineering and architecture level initiatives. They will also need to consult and partner with internal technical staff. This is a hands-on position responsible for helping develop growing enterprise-wide security programs; identifying, and reporting incidents; and leading team initiatives.An ideal candidate will have a deep background in Systems and/or Network engineering. Someone who maybe started on an IT help desk, moved up to an Jr systems/network engineer, grew to Sr levels, and are looking to pivot into Cybersecurity. The perfect candidate will have spent years working with Active Directory, in Windows based environments, and have some basic network security experience Location: Dallas, Texasjob type: Contractwork hours: 9 to 5education: Associate,BA,BBA,BFA,BSexperience: 5 responsibilities:Lead Cybersecurity program level initiatives and related tools’ implementationPlan, coordinate and implement security measures to safeguard information in computer files, databases, cloud services, and transmissions against accidental or unauthorized damage, modification or disclosure. Oversee patching and endpoint policy compliance.Monitor vulnerability management and drive remediation efforts.Recommend process and program improvements to enhance organizational security and compliance.Evaluate emerging technologies to meet business requirements. Monitor and enforce security policies and best practices. Develop and enforce Identity Management and Governance policiesMaintain compliance and exceptions to information security policies, standards, and procedures.  qualifications: 5+ years in a Systems/Network engineer roleBS/BA/Associates or relevant field experience skills:Strong interest in developing a Cybersecurity/Infosec skillsetDeep knowledge of Active Directory and Azure ADDeep knowledge of Azure and Microsoft 365 solutions, including both infrastructure and security components. Deep knowledge of Windows based server networks.Basic understanding of Networks and Network Security (Cisco, Palo Alto, Azure Networks)Dabbled with Linux/Unix (RHEL, Kali)Basic understanding of email systems and mail security (Exchange Online, Mimecast)Basic understanding of system management tools (SCCM, InTune, JAMF)Ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Ability to prioritize and organize assignments. Strong verbal and written communication skills. Ability to compartmentalize sensitive informationPreferred candidates will have: Microsoft certs, Azure certs, Security +, and/or are contemplating CySA+, CEH, CISSP. (note, certs are not required)Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      job summary:The Sr Cybersecurity Engineer will be an owner in engineering and architecture level initiatives. They will also need to consult and partner with internal technical staff. This is a hands-on position responsible for helping develop growing enterprise-wide security programs; identifying, and reporting incidents; and leading team initiatives.An ideal candidate will have a deep background in Systems and/or Network engineering. Someone who maybe started on an IT help desk, moved up to an Jr systems/network engineer, grew to Sr levels, and are looking to pivot into Cybersecurity. The perfect candidate will have spent years working with Active Directory, in Windows based environments, and have some basic network security experience Location: Dallas, Texasjob type: Contractwork hours: 9 to 5education: Associate,BA,BBA,BFA,BSexperience: 5 responsibilities:Lead Cybersecurity program level initiatives and related tools’ implementationPlan, coordinate and implement security measures to safeguard information in computer files, databases, cloud services, and transmissions against accidental or unauthorized damage, modification or disclosure. Oversee patching and endpoint policy compliance.Monitor vulnerability management and drive remediation efforts.Recommend process and program improvements to enhance organizational security and compliance.Evaluate emerging technologies to meet business requirements. Monitor and enforce security policies and best practices. Develop and enforce Identity Management and Governance policiesMaintain compliance and exceptions to information security policies, standards, and procedures.  qualifications: 5+ years in a Systems/Network engineer roleBS/BA/Associates or relevant field experience skills:Strong interest in developing a Cybersecurity/Infosec skillsetDeep knowledge of Active Directory and Azure ADDeep knowledge of Azure and Microsoft 365 solutions, including both infrastructure and security components. Deep knowledge of Windows based server networks.Basic understanding of Networks and Network Security (Cisco, Palo Alto, Azure Networks)Dabbled with Linux/Unix (RHEL, Kali)Basic understanding of email systems and mail security (Exchange Online, Mimecast)Basic understanding of system management tools (SCCM, InTune, JAMF)Ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Ability to prioritize and organize assignments. Strong verbal and written communication skills. Ability to compartmentalize sensitive informationPreferred candidates will have: Microsoft certs, Azure certs, Security +, and/or are contemplating CySA+, CEH, CISSP. (note, certs are not required)Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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