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      • Texas City, Texas
      • Temp to Perm
      • $15.00 - $27.00 per hour
      • 8:00 AM - 5:00 PM
      We are looking for a service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:??? Provide first level contact and convey resolutions to employee issues??? Properly escalate unresolved queries to the next level of support??? Track, route and redirect problems to correct resources??? Update employee data and produce activity reports??? Walk employees through problem solving process??? Follow up with employees, provide feedback and see problems through to resolution??? Utilize excellent employee service skills and exceed employees??? expectations??? Ensure proper recording, documentation and closure??? Recommended procedure modifications or improvements??? Preserve and grow your knowledge of help desk procedures, products and servicesWorking hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing help desk support--Proficiency in English--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front liner and you will solve basic technical problems and provide support for all assigned areas.Responsibilities:??? Provide first level contact and convey resolutions to employee issues??? Properly escalate unresolved queries to the next level of support??? Track, route and redirect problems to correct resources??? Update employee data and produce activity reports??? Walk employees through problem solving process??? Follow up with employees, provide feedback and see problems through to resolution??? Utilize excellent employee service skills and exceed employees??? expectations??? Ensure proper recording, documentation and closure??? Recommended procedure modifications or improvements??? Preserve and grow your knowledge of help desk procedures, products and servicesWorking hours: 8:00 AM - 5:00 PMSkills:--Proven working experience in providing help desk support--Proficiency in English--Working knowledge of help desk software, databases and remote control--Client-facing and communication skills--Advanced troubleshooting and multi-tasking skills--Employee service orientation--BS degree in Information Technology, Computer Science or equivalentEducation:AssociateExperience:1-4 yearsQualifications:IT experience in hardware, software, and more functions with IT Apply online and email our office at Leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Killeen, Texas
      • Temp to Perm
      • $13.00 per hour
      • 7:00 AM - 7:00 PM
       Have Technical Help Desk Experience? Then you may be the right person we are looking for! Applicants with technical help desk experience or similar are preferred!Schedule is Monday-Friday 7am-7pm, Saturday 8am-7pm, Sunday 10am-5pmPayrate for this position is $13/hrApply and call 254-778-0533 to speak with a member of our team!Responsibilities:The selected candidate will be responsible for taking calls from employees that reach out to the Help desk for computer issues, printer issues, etc. They will troubleshoot any issue they can and will create tickets for the issues they are unable to resolve. The tickets are then elevated to the correct IT department.Working hours: 7:00 AM - 7:00 PMSkills:-Must have good communication and follow up skills.-Must successfully pass background investigation according to company policy.-Must be able to get along with co-workers and work effectively in a team environment.Education:High SchoolExperience:1-4 yearsQualifications:- Must have basic technical knowledge.- Must have customer service experience.- Must be comfortable in a call center environment APPLY AND CALL THE SPHERION TEMPLE TEAM @ 254-778-0533 ONLY APPLICANTS WITH RESUMES WILL BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
       Have Technical Help Desk Experience? Then you may be the right person we are looking for! Applicants with technical help desk experience or similar are preferred!Schedule is Monday-Friday 7am-7pm, Saturday 8am-7pm, Sunday 10am-5pmPayrate for this position is $13/hrApply and call 254-778-0533 to speak with a member of our team!Responsibilities:The selected candidate will be responsible for taking calls from employees that reach out to the Help desk for computer issues, printer issues, etc. They will troubleshoot any issue they can and will create tickets for the issues they are unable to resolve. The tickets are then elevated to the correct IT department.Working hours: 7:00 AM - 7:00 PMSkills:-Must have good communication and follow up skills.-Must successfully pass background investigation according to company policy.-Must be able to get along with co-workers and work effectively in a team environment.Education:High SchoolExperience:1-4 yearsQualifications:- Must have basic technical knowledge.- Must have customer service experience.- Must be comfortable in a call center environment APPLY AND CALL THE SPHERION TEMPLE TEAM @ 254-778-0533 ONLY APPLICANTS WITH RESUMES WILL BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
      • Temple, Texas
      • Temp to Perm
      • $16.00 per hour
      • 7:00 AM - 4:00 PM
      Have IT Help Desk Experience? Then you may be the right person we are looking for!Payrate is $16/hr, paid weeklyResponsibilities:Help Desk Technicians are proficient at providing first level assessment and direction for all internal and/or external customers, inputting call details into a problem management system for reporting and tracking purposes to ensure reported incidents are addressed and resolved in a timely manner. Monitor and react to incoming emails to the Help Desk inbox to ensure production support teams are engaged in a timely manner in attempts to decrease the impact to business units and the timely dispatch of customer deliveries. The selected candidate will be need to be able to:Respond to requests for technical assistance from internal and external customers via phone, orelectronically.Diagnose and resolve technical hardware and software issues and redirect problems to the appropriateresource when applicable.Engage second level and/or vendor support to address time sensitive issues reported by the user community.Advise users on appropriate action.Monitor, identify and report network connectivity issues with the Home Office Data CenterFollow all standard Help Desk Procedures and log all Help Desk interactions.Identify and escalate situations requiring urgent attention.Track and route problems and requests and document resolutions.Stay current with system information, changes, and updates.Monitor and work Help Desk emails and ensure each email is addressed and resolved in a timely manner.Moderate high priority conference calls and ensure proper support personnel are engaged and working toward timely resolutions.Communicate issues via status of high priority with an email page to Information Systems Management to ensure they are notified and aware of impacting issue.Working hours: 7:00 AM - 4:00 PMSkills:-Computer proficiency is a must-Must have good communication and follow up skills.-Must be able to get along with co-workers and work effectively in a team environment.-Time Management-Critical ThinkingEducation:High SchoolExperience:1-4 yearsQualifications:Experience in a call center or computer testing environment.Basic knowledge of Microsoft Office Tools such as Excel, Word, and minor Access database.Ability to communicate clearly and with teammates on all levels.Must successfully pass background investigation according to company policy. APPLY ONLINE and Call 254-778-0533! MUST HAVE RESUME TO BE CONSIDERED!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Have IT Help Desk Experience? Then you may be the right person we are looking for!Payrate is $16/hr, paid weeklyResponsibilities:Help Desk Technicians are proficient at providing first level assessment and direction for all internal and/or external customers, inputting call details into a problem management system for reporting and tracking purposes to ensure reported incidents are addressed and resolved in a timely manner. Monitor and react to incoming emails to the Help Desk inbox to ensure production support teams are engaged in a timely manner in attempts to decrease the impact to business units and the timely dispatch of customer deliveries. The selected candidate will be need to be able to:Respond to requests for technical assistance from internal and external customers via phone, orelectronically.Diagnose and resolve technical hardware and software issues and redirect problems to the appropriateresource when applicable.Engage second level and/or vendor support to address time sensitive issues reported by the user community.Advise users on appropriate action.Monitor, identify and report network connectivity issues with the Home Office Data CenterFollow all standard Help Desk Procedures and log all Help Desk interactions.Identify and escalate situations requiring urgent attention.Track and route problems and requests and document resolutions.Stay current with system information, changes, and updates.Monitor and work Help Desk emails and ensure each email is addressed and resolved in a timely manner.Moderate high priority conference calls and ensure proper support personnel are engaged and working toward timely resolutions.Communicate issues via status of high priority with an email page to Information Systems Management to ensure they are notified and aware of impacting issue.Working hours: 7:00 AM - 4:00 PMSkills:-Computer proficiency is a must-Must have good communication and follow up skills.-Must be able to get along with co-workers and work effectively in a team environment.-Time Management-Critical ThinkingEducation:High SchoolExperience:1-4 yearsQualifications:Experience in a call center or computer testing environment.Basic knowledge of Microsoft Office Tools such as Excel, Word, and minor Access database.Ability to communicate clearly and with teammates on all levels.Must successfully pass background investigation according to company policy. APPLY ONLINE and Call 254-778-0533! MUST HAVE RESUME TO BE CONSIDERED!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Lafayette, Louisiana
      • Temp to Perm
      • $16.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is recruiting for the position of Help Desk Specialist. This is a Temp to Hire position with a company that will offer an excellent benefits package, once you go perm. The ideal candidate will need to have experience with being the first point of contact for customers seeking technical assistance. Analyze and identify LAN and PC-based problems, troubleshoot and repair desktop computers.Responsibilities:*Assist customers with IT issues*Analyze and identify software and hardware problems*Respond to customers seeking assistance with installing, modifying or repairing computer hardware or software issuesWorking hours: 8:00 AM - 5:00 PMSkills:*Able to analyze and identify LAN and PC-based problems*Access software updates, drivers, knowledge base and FAO'sEducation:AssociateExperience:1-4 yearsQualifications:*3+ years of experience as a Help Desk Specialist*3+ years of experience of analyzing LAN and PC-based issues*Experience/knowledge of assisting customers (end users) with any issues relating to hardware or Software issues. Help Desk Specialist position on spherion.com to apply for this position.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for the position of Help Desk Specialist. This is a Temp to Hire position with a company that will offer an excellent benefits package, once you go perm. The ideal candidate will need to have experience with being the first point of contact for customers seeking technical assistance. Analyze and identify LAN and PC-based problems, troubleshoot and repair desktop computers.Responsibilities:*Assist customers with IT issues*Analyze and identify software and hardware problems*Respond to customers seeking assistance with installing, modifying or repairing computer hardware or software issuesWorking hours: 8:00 AM - 5:00 PMSkills:*Able to analyze and identify LAN and PC-based problems*Access software updates, drivers, knowledge base and FAO'sEducation:AssociateExperience:1-4 yearsQualifications:*3+ years of experience as a Help Desk Specialist*3+ years of experience of analyzing LAN and PC-based issues*Experience/knowledge of assisting customers (end users) with any issues relating to hardware or Software issues. Help Desk Specialist position on spherion.com to apply for this position.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • College Station, Texas
      • Temp to Perm
      • $15.00 - $18.00 per hour
      • 7:30 AM - 4:30 PM
      We are looking for a self-motivated individual with previous experience working with technical systems and problem solving.Responsibilities:Diagnose and troubleshoot technical issuesProvided excellent customer serviceTalk through and resolve issues in the most efficient manner possibleMaintain a clean and organized work environmentManage time efficiently and effectively to ensure smooth operation of all necessary equipmentWorking hours: 7:30 AM - 4:30 PMSkills:Attentive to detailsTech savvyJack of all tradesSelf-motivated and capable of working independentlyEducation:High SchoolExperience:1-4 yearsQualifications:Previous I.T. experience High school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a self-motivated individual with previous experience working with technical systems and problem solving.Responsibilities:Diagnose and troubleshoot technical issuesProvided excellent customer serviceTalk through and resolve issues in the most efficient manner possibleMaintain a clean and organized work environmentManage time efficiently and effectively to ensure smooth operation of all necessary equipmentWorking hours: 7:30 AM - 4:30 PMSkills:Attentive to detailsTech savvyJack of all tradesSelf-motivated and capable of working independentlyEducation:High SchoolExperience:1-4 yearsQualifications:Previous I.T. experience High school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fernley, Nevada
      • Temp to Perm
      • $22.00 - $25.00 per hour
      • 7:00 AM - 4:00 PM
      Entry level IT position for Fernley NV manufacturing facilityResponsibilities:Prioritize and respond to IT Help Desk tickets Track, monitor and document interaction on tickets for timely resolutionDiagnose and troubleshoot connectivity issues for employees Build out, configure and support new pc?s, mobile devices and barcode scannersDiagnose and troubleshoot Desktop/Laptop hardware, software and peripheral problemsDiagnose and troubleshoot printer problemsDiagnose and troubleshoot barcode scanner equipment issuesTrain new employees on Trex network and hardware Interact with Vendors as required Responsible for managing user accounts, including rights, security and system groupsManage inventory of desktop and mobile hardware, software, and peripheral items.Perform configuration changes to Desktop/Laptop environments as requiredProvide support to remote employees, fielding phone calls and email communicationsMaintain and uphold PC policies as neededMaintain inventory and order equipment as neededAssist in IT projects that require infrastructure supportManage and perform monthly server patchingManage, monitor and document company backup environments Perform on call duties as required Perform other IT duties as requiredProvide SOX audit supportWorking hours: 7:00 AM - 4:00 PMSkills:Communicating (Verbal & Written): Listens attentively and expresses ideas clearly and concisely. Shares relevant information in a timely and effective manner. Is available to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.Technical Knowledge: Does well in functional or technical courses; learns new industry, company, product, functional, or technical knowledge; and maintains a network of internal and external contacts.Problem Solving: Solves difficult problems with effective solutions; asks good questions and probes all fruitful sources for answers; can see underlying or hidden problems and patterns; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answer.Priority Setting: Spends his/her time and the time of others on what's important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.Self-Development: Knows strengths and how to deploy them; knows weaknesses and works to neutralize some and work on others; knows personal limits and works to compensate for them; understands that different situations and levels may call for different skills and approaches; is personally committed to and actively works to continuously improve him/herself.Education:BachelorsExperience:1-4 yearsQualifications:Computer Science Degree (or like program) or 3+ years experience maintaining PCs, printers and other handheld user devices. Networking and Windows server experience a plus.Must be able to communicate both verbally and in writing with users of differing technical knowledge to translate business requirements and information.Experience in a manufacturing environment a plus (think quick, adapt, execute, ever changing environment) Temp to hire entry level IT position for Fernley, NV manufacturing facility.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Entry level IT position for Fernley NV manufacturing facilityResponsibilities:Prioritize and respond to IT Help Desk tickets Track, monitor and document interaction on tickets for timely resolutionDiagnose and troubleshoot connectivity issues for employees Build out, configure and support new pc?s, mobile devices and barcode scannersDiagnose and troubleshoot Desktop/Laptop hardware, software and peripheral problemsDiagnose and troubleshoot printer problemsDiagnose and troubleshoot barcode scanner equipment issuesTrain new employees on Trex network and hardware Interact with Vendors as required Responsible for managing user accounts, including rights, security and system groupsManage inventory of desktop and mobile hardware, software, and peripheral items.Perform configuration changes to Desktop/Laptop environments as requiredProvide support to remote employees, fielding phone calls and email communicationsMaintain and uphold PC policies as neededMaintain inventory and order equipment as neededAssist in IT projects that require infrastructure supportManage and perform monthly server patchingManage, monitor and document company backup environments Perform on call duties as required Perform other IT duties as requiredProvide SOX audit supportWorking hours: 7:00 AM - 4:00 PMSkills:Communicating (Verbal & Written): Listens attentively and expresses ideas clearly and concisely. Shares relevant information in a timely and effective manner. Is available to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.Technical Knowledge: Does well in functional or technical courses; learns new industry, company, product, functional, or technical knowledge; and maintains a network of internal and external contacts.Problem Solving: Solves difficult problems with effective solutions; asks good questions and probes all fruitful sources for answers; can see underlying or hidden problems and patterns; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answer.Priority Setting: Spends his/her time and the time of others on what's important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.Self-Development: Knows strengths and how to deploy them; knows weaknesses and works to neutralize some and work on others; knows personal limits and works to compensate for them; understands that different situations and levels may call for different skills and approaches; is personally committed to and actively works to continuously improve him/herself.Education:BachelorsExperience:1-4 yearsQualifications:Computer Science Degree (or like program) or 3+ years experience maintaining PCs, printers and other handheld user devices. Networking and Windows server experience a plus.Must be able to communicate both verbally and in writing with users of differing technical knowledge to translate business requirements and information.Experience in a manufacturing environment a plus (think quick, adapt, execute, ever changing environment) Temp to hire entry level IT position for Fernley, NV manufacturing facility.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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