Customer Service Representative is primarily responsible for triaging inbound calls from customers while ensuring a high level of customer service. Responsibilities include: assisting Health Plan Customers with inquiries regarding; Enrollment Information, Premium Payment Options, requests for Health Plan materials, and Health Plan Exchange Product information. Additional responsibilities include: maintain accurate documentation of customer contact, communi
Customer Service Representative is primarily responsible for triaging inbound calls from customers while ensuring a high level of customer service. Responsibilities include: assisting Health Plan Customers with inquiries regarding; Enrollment Information, Premium Payment Options, requests for Health Plan materials, and Health Plan Exchange Product information. Additional responsibilities include: maintain accurate documentation of customer contact, communi
As a Customer Experience Specialist, you will be responsible for managing customer queries and complaints with a high level of professionalism. This role involves assisting customers with inbound product orders and other interactions while maintaining positive performance standards.Responsibilities:Manage customer questions about products, business plans, and promotions in a professional manner.Process orders, create new accounts, and handle returns.Upsell
As a Customer Experience Specialist, you will be responsible for managing customer queries and complaints with a high level of professionalism. This role involves assisting customers with inbound product orders and other interactions while maintaining positive performance standards.Responsibilities:Manage customer questions about products, business plans, and promotions in a professional manner.Process orders, create new accounts, and handle returns.Upsell
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