Responsible for providing quality and efficient customer service to agents, marketers and company representatives through the daily leadership of the Agency Services team. Additionally responsible for assisting Policy Transfer Manager/AVP Operations with development, analysis and implementation of staffing, training, scheduling and reward/recognition programs.Responsibilities:- Organizing and communicating to employees so that Agency Services calls are a
Responsible for providing quality and efficient customer service to agents, marketers and company representatives through the daily leadership of the Agency Services team. Additionally responsible for assisting Policy Transfer Manager/AVP Operations with development, analysis and implementation of staffing, training, scheduling and reward/recognition programs.Responsibilities:- Organizing and communicating to employees so that Agency Services calls are a
Under direct supervision, responsible for establishing and maintaining continuous contact with Members who have delinquent loans or accounts and serve as liaison between those Members and the Collections Manager.Work proactively with all Consumer, Residential, and Commercial Loan Officers, and all members of their respective branches/departments, to garner information and facilitate gathering payments from members with past due loans or overdraft accounts.
Under direct supervision, responsible for establishing and maintaining continuous contact with Members who have delinquent loans or accounts and serve as liaison between those Members and the Collections Manager.Work proactively with all Consumer, Residential, and Commercial Loan Officers, and all members of their respective branches/departments, to garner information and facilitate gathering payments from members with past due loans or overdraft accounts.
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