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      • Indianapolis, Indiana
      • Permanent
      • $65,000 - $70,000 per year
      • 8:00 AM - 5:00 PM
      Impact Racing is hiring for a Senior Sales Representative in Indianapolis, IN. Starting Salary is $65,000 - $70,000 depending on experience.Impact is currently seeking a full-time, sales and customer service specialist for motorsport team and wholesale sales.Position Summary:The position is a critical part of the sales team at Impact Racing. The position will be tasked to generate new business in the motorsports and wholesale segments. The associate will assist's our customer's by suggesting goods and services for purchase; looks for and suggests ideas that ensure a smooth sales process; and travels, working key events, races and visiting dealers to increase sales and offer a high level of customer service. The associate will look for sales opportunities and ways to grow our business, while following the company's standard operating procedures (SOP).Responsibilities:General Duties- Maintain and share with management a weekly call log; always keep management informed.- Timely processing of customer transactions such as orders, quotes or returns by accurately entering into computer system following established SOP.- Attend select consumer and/or trade shows and race events, as requested by management.Sales Functions- Develop an in-depth knowledge of Impact and MasterCraft branded products, and utilize this knowledge to successfully generate sales and create a better customer purchasing experience.- Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team in accomplishing company goals.- Continuously research and remain knowledgeable of industry trends and competition.- Determine and track customer requirements in order to recommend specific products and solutions; set appropriate customer expectations.- Recommend items needed by customers to increase customer satisfaction and improve transaction profitability. Recommend alternate products based on cost, availability and/or specifications.- Present price, credit & terms in accordance with SOP & customers profile.- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items- Educate customers about terminology, features and benefits of products in order to improve product related, customer satisfaction.- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.- Report customer service issues to the VP of Sales or Operations Manager to find quick and just resolution.- Contact customers after the sale to ensure ongoing customer satisfaction and resolve any complaints.- Actively prospects sales opportunities and advises management on those activities with recommendations.- Makes outbound phone calls and customer visits in the interest of increasing sales in accordance with the goals agreed upon by the employee and management.- Remain current on consumer preferences, by interacting with customers at events and reading trade journals.- Manage select Team and Driver programs as directed by management.- Setup and maintain Team and Driver files. Set a routine of regular proactive check in and visits with your established Teams and Drivers.- Be available and make your availability known to prospectful Teams and Drivers who are not yet Impact customers.Working hours: 8:00 AM - 5:00 PMSkills:The right candidate will be provided with advancement opportunities.-Must be energetic, self-motivated, self-reliant and detail oriented.Potential applicants must have a proven track record of sales growth.This job is eligible for remote work, though up to 30% per month may be required at our corporate headquarters in Indianapolis, IN.Education:High SchoolExperience:4-7 yearsQualifica
      Impact Racing is hiring for a Senior Sales Representative in Indianapolis, IN. Starting Salary is $65,000 - $70,000 depending on experience.Impact is currently seeking a full-time, sales and customer service specialist for motorsport team and wholesale sales.Position Summary:The position is a critical part of the sales team at Impact Racing. The position will be tasked to generate new business in the motorsports and wholesale segments. The associate will assist's our customer's by suggesting goods and services for purchase; looks for and suggests ideas that ensure a smooth sales process; and travels, working key events, races and visiting dealers to increase sales and offer a high level of customer service. The associate will look for sales opportunities and ways to grow our business, while following the company's standard operating procedures (SOP).Responsibilities:General Duties- Maintain and share with management a weekly call log; always keep management informed.- Timely processing of customer transactions such as orders, quotes or returns by accurately entering into computer system following established SOP.- Attend select consumer and/or trade shows and race events, as requested by management.Sales Functions- Develop an in-depth knowledge of Impact and MasterCraft branded products, and utilize this knowledge to successfully generate sales and create a better customer purchasing experience.- Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team in accomplishing company goals.- Continuously research and remain knowledgeable of industry trends and competition.- Determine and track customer requirements in order to recommend specific products and solutions; set appropriate customer expectations.- Recommend items needed by customers to increase customer satisfaction and improve transaction profitability. Recommend alternate products based on cost, availability and/or specifications.- Present price, credit & terms in accordance with SOP & customers profile.- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items- Educate customers about terminology, features and benefits of products in order to improve product related, customer satisfaction.- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.- Report customer service issues to the VP of Sales or Operations Manager to find quick and just resolution.- Contact customers after the sale to ensure ongoing customer satisfaction and resolve any complaints.- Actively prospects sales opportunities and advises management on those activities with recommendations.- Makes outbound phone calls and customer visits in the interest of increasing sales in accordance with the goals agreed upon by the employee and management.- Remain current on consumer preferences, by interacting with customers at events and reading trade journals.- Manage select Team and Driver programs as directed by management.- Setup and maintain Team and Driver files. Set a routine of regular proactive check in and visits with your established Teams and Drivers.- Be available and make your availability known to prospectful Teams and Drivers who are not yet Impact customers.Working hours: 8:00 AM - 5:00 PMSkills:The right candidate will be provided with advancement opportunities.-Must be energetic, self-motivated, self-reliant and detail oriented.Potential applicants must have a proven track record of sales growth.This job is eligible for remote work, though up to 30% per month may be required at our corporate headquarters in Indianapolis, IN.Education:High SchoolExperience:4-7 yearsQualifica
      • Fort Wayne, Indiana
      • Permanent
      • $20.00 - $32.00 per hour
      • Various Shifts Available
      We are hiring Technical Support in Fort Wayne, IN.Technical Support - $20/HRSenior Technical Support - $32/HRTechnical Support Job Description:Technical Support Reps troubleshoot technical issues, provide timely customer feedback, support the roll-out of new applications, and dispatch field technicians, among other duties. Technical Support Officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.Responsibilities:Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Dispatching field technicians and working with them to resolve issues.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary parts.Supporting the roll-out of new applications.Providing support in the form of procedural documentation.Managing multiple cases at one time.Working hours: Various Shifts AvailableSkills:Attention to detail and good problem-solving skills.Excellent interpersonal skills.Good written and verbal communication.Education:BachelorsExperience:1-4 yearsQualifications:Degree in Computer Science or Information Technology preferred.Certification in Microsoft, Linux, or Cisco is advantageous.Prior experience in tech support, desktop support, or a similar role.Proficiency in Windows.Experience with remote desktop applications and help desk software. If interested, Apply Today! Once you apply, call our office at 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are hiring Technical Support in Fort Wayne, IN.Technical Support - $20/HRSenior Technical Support - $32/HRTechnical Support Job Description:Technical Support Reps troubleshoot technical issues, provide timely customer feedback, support the roll-out of new applications, and dispatch field technicians, among other duties. Technical Support Officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.Responsibilities:Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Dispatching field technicians and working with them to resolve issues.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary parts.Supporting the roll-out of new applications.Providing support in the form of procedural documentation.Managing multiple cases at one time.Working hours: Various Shifts AvailableSkills:Attention to detail and good problem-solving skills.Excellent interpersonal skills.Good written and verbal communication.Education:BachelorsExperience:1-4 yearsQualifications:Degree in Computer Science or Information Technology preferred.Certification in Microsoft, Linux, or Cisco is advantageous.Prior experience in tech support, desktop support, or a similar role.Proficiency in Windows.Experience with remote desktop applications and help desk software. If interested, Apply Today! Once you apply, call our office at 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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