New Jersey Resources is seeking a Technical Support Specialist to work directly with internal customers to field, diagnose and resolve technical issues. Provide support for the upkeep and maintenance of all hardware, software, peripherals, telephony and radio systems.Responsibilities:Major Responsibilities:Field second level technical help desk requests in a timely manner; communicate regularly with the users on the status of the requestMaintain, analyze, troubleshoot and repair computer systems; install, repair or replace components in laptops, desktops, printers and other peripheralsAssist in maintaining the telephony network for all locations, include NJR???s remote sitesAssist in maintaining all mobile devices including but not limited to iPhones, Blackberries, Androids and radiosAssist in maintaining the mobile workforceWork with third party vendors when needed to assist with repairs to our systemsAssist with end user trainingKeep up-to-date with the latest industry trends, technologies and integrates where feasibleUpdate the help desk ticketing system with the resolution to problems foundKeep supervisor advised of activitiesWorking hours: 8:00 AM - 5:00 PMSkills:Excellent customer service and communication skills; ability to articulate issues and solutions effectively, both verbally and writtenAbility to multitask, analyze and excellent attention to detailProvide a high level of service in a professional manner, ability to maintain confidentiality and creative problem solving skills climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching.Good working knowledge of Windows Windows 7 and Windows 10 as well as related Office applications; knowledge of TCP/IP, LAN/WAN and wireless infrastructuresEducation:AssociateExperience:1-4 yearsQualifications:Position Specifications:Associate???s degree in computer science or technical certification required; Bachelor's degree is preferredAt least three years of experience working in a second level desktop support positionMicrosoft Certified IT Professional (MCITP) in related fieldsExperience working with Avaya Telephony Systems a plusFamiliar with building, configuring and troubleshooting PC hardware components; complex problem-solving and decision-making skillsAvailable for non-traditional, off hours support when needed; rotating on-call for off hours support requiredValid driver's license is required, as some travel is required based on the needs of the businessOccasional climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching. Apply for this Job posting today for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
New Jersey Resources is seeking a Technical Support Specialist to work directly with internal customers to field, diagnose and resolve technical issues. Provide support for the upkeep and maintenance of all hardware, software, peripherals, telephony and radio systems.Responsibilities:Major Responsibilities:Field second level technical help desk requests in a timely manner; communicate regularly with the users on the status of the requestMaintain, analyze, troubleshoot and repair computer systems; install, repair or replace components in laptops, desktops, printers and other peripheralsAssist in maintaining the telephony network for all locations, include NJR???s remote sitesAssist in maintaining all mobile devices including but not limited to iPhones, Blackberries, Androids and radiosAssist in maintaining the mobile workforceWork with third party vendors when needed to assist with repairs to our systemsAssist with end user trainingKeep up-to-date with the latest industry trends, technologies and integrates where feasibleUpdate the help desk ticketing system with the resolution to problems foundKeep supervisor advised of activitiesWorking hours: 8:00 AM - 5:00 PMSkills:Excellent customer service and communication skills; ability to articulate issues and solutions effectively, both verbally and writtenAbility to multitask, analyze and excellent attention to detailProvide a high level of service in a professional manner, ability to maintain confidentiality and creative problem solving skills climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching.Good working knowledge of Windows Windows 7 and Windows 10 as well as related Office applications; knowledge of TCP/IP, LAN/WAN and wireless infrastructuresEducation:AssociateExperience:1-4 yearsQualifications:Position Specifications:Associate???s degree in computer science or technical certification required; Bachelor's degree is preferredAt least three years of experience working in a second level desktop support positionMicrosoft Certified IT Professional (MCITP) in related fieldsExperience working with Avaya Telephony Systems a plusFamiliar with building, configuring and troubleshooting PC hardware components; complex problem-solving and decision-making skillsAvailable for non-traditional, off hours support when needed; rotating on-call for off hours support requiredValid driver's license is required, as some travel is required based on the needs of the businessOccasional climbing and/or balancing, stooping, kneeling or crouching, crawling and/or reaching. Apply for this Job posting today for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Data AnalystA Data Analyst, or a Digital Data Analyst, collects and analyses data to identify trends and provide clients or management with valuable information that they can use to improve marketing, operational and business practices. Their main duties include identifying, gathering, analyzing data and making insights accessible to the company through easy-to-understand graphs, charts, tables and reports. Only candidates that are authorized to work in the USA, not sponsorships at this timeResponsibilities:Data Analyst duties and responsibilitiesThe duties and responsibilities of a data analyst include more than collecting and analyzing data. They also have to make this data accessible to those who need the information to streamline business processes. In general, the day-to-day activities of a data analyst may include the following:???Using data mining to extract information from data sets and identify correlations and patterns ???Organizing and transforming information into comprehensible structures???Using data to predict trends in the customer base and the consumer population as a whole???Performing statistical analysis of data???Using tools and techniques to visualize data in easy-to-understand formats, such as diagrams and graphs???Preparing reports and presenting these to management or clients???Identifying and recommending new ways to save money by streamlining business processes???Monitoring data quality and removing corrupt data???Communicating with stakeholders to understand data content and business requirements???Valuable input to the Data Governance Task Force???Working closely with the IT department and collaborating on IT projects with a lens on how they work for business intelligence and reporting.Working hours: 8:00 AM - 5:00 PMSkills:intelligence and reporting.We also seek:--Someone who serves as the Division's data analytics guru reporting directly to the Vice President Communications and Business Operations. Will also be working closely with the CIO from IT and the VP of Systems Integration and contributing to those divisions too.--There is no hand-holding and the candidate is expected to have a deep and thorough understanding of data analytics.--Someone who is data-driven and possesses strong analytical skills so as to draw sharp insights that are actionable from data.--Must be knowledgeable with Tableau and having used it to produce reports and dashboards.--The successful candidate will turn data into information, information into insight and insight into business decisions. We need someone to help develop analysis and reporting capabilities. They will monitor performance and quality control plans to identify improvements.--Someone who is comfortable working remotely, meeting on video conferencing, setting and meeting deadlines.--Positive attitude, understanding the fast growth process of a start up, patient and resourceful.Competencies:--Self-starter that is resourceful, creative, and capable of handling multiple projects at one time and meeting deadlines--Ability to work independently in a fast-paced, deadline-driven environment while efficiently and effectively managing competing priorities>>Be a sole contributor as well as a team player.--Tech savvy to be able to pick up on the latest reporting software and data analytic tools. Knowledge of Tableau is a PLUS Google Suite is required.--Excellent oral and written communication skills--Strong organizational skills--Plans, prioritizes, and organizes work effectively to produce measurable results-- Assesses situations accurately and determines appropriate action--Cultural sensitivity working with all departments to help guide and lead reporting and forecasting conversations.--Worked in healthcare especially COVID19 Programs requiring HIPAA and PHI compliance understanding a plusEducation:BachelorsExperience:4-7 yearsQualifications:Minimum Requirements:???Effective communication skills and adaptable communication style for interacting with team members, upper management and clients???Time management and organization skills in order to plan and execute both large and small data analysis and trending initiatives???Must have worked with Tableau and used it extensively to develop reports and dashboards???Leadership skills to motivate team members and manage conflicts???Analytical and problem-solving skills for coming up with ideas to increase reporting efficiency???Bachelor's Degree in Business, IT, Business Analytics or related field???Minimum of 3 years experience in operating in an IT or Data Reporting/Analytics environment.???Some experience in healthcare a plus especially with Covid19 related programs.???A high-speed functioning computer with video conferencing camera and audio???Positive attitude, understanding the fast growth process of a start up, patient and resourceful. Please apply here or email resume to danielsims@spherion.com.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Data AnalystA Data Analyst, or a Digital Data Analyst, collects and analyses data to identify trends and provide clients or management with valuable information that they can use to improve marketing, operational and business practices. Their main duties include identifying, gathering, analyzing data and making insights accessible to the company through easy-to-understand graphs, charts, tables and reports. Only candidates that are authorized to work in the USA, not sponsorships at this timeResponsibilities:Data Analyst duties and responsibilitiesThe duties and responsibilities of a data analyst include more than collecting and analyzing data. They also have to make this data accessible to those who need the information to streamline business processes. In general, the day-to-day activities of a data analyst may include the following:???Using data mining to extract information from data sets and identify correlations and patterns ???Organizing and transforming information into comprehensible structures???Using data to predict trends in the customer base and the consumer population as a whole???Performing statistical analysis of data???Using tools and techniques to visualize data in easy-to-understand formats, such as diagrams and graphs???Preparing reports and presenting these to management or clients???Identifying and recommending new ways to save money by streamlining business processes???Monitoring data quality and removing corrupt data???Communicating with stakeholders to understand data content and business requirements???Valuable input to the Data Governance Task Force???Working closely with the IT department and collaborating on IT projects with a lens on how they work for business intelligence and reporting.Working hours: 8:00 AM - 5:00 PMSkills:intelligence and reporting.We also seek:--Someone who serves as the Division's data analytics guru reporting directly to the Vice President Communications and Business Operations. Will also be working closely with the CIO from IT and the VP of Systems Integration and contributing to those divisions too.--There is no hand-holding and the candidate is expected to have a deep and thorough understanding of data analytics.--Someone who is data-driven and possesses strong analytical skills so as to draw sharp insights that are actionable from data.--Must be knowledgeable with Tableau and having used it to produce reports and dashboards.--The successful candidate will turn data into information, information into insight and insight into business decisions. We need someone to help develop analysis and reporting capabilities. They will monitor performance and quality control plans to identify improvements.--Someone who is comfortable working remotely, meeting on video conferencing, setting and meeting deadlines.--Positive attitude, understanding the fast growth process of a start up, patient and resourceful.Competencies:--Self-starter that is resourceful, creative, and capable of handling multiple projects at one time and meeting deadlines--Ability to work independently in a fast-paced, deadline-driven environment while efficiently and effectively managing competing priorities>>Be a sole contributor as well as a team player.--Tech savvy to be able to pick up on the latest reporting software and data analytic tools. Knowledge of Tableau is a PLUS Google Suite is required.--Excellent oral and written communication skills--Strong organizational skills--Plans, prioritizes, and organizes work effectively to produce measurable results-- Assesses situations accurately and determines appropriate action--Cultural sensitivity working with all departments to help guide and lead reporting and forecasting conversations.--Worked in healthcare especially COVID19 Programs requiring HIPAA and PHI compliance understanding a plusEducation:BachelorsExperience:4-7 yearsQualifications:Minimum Requirements:???Effective communication skills and adaptable communication style for interacting with team members, upper management and clients???Time management and organization skills in order to plan and execute both large and small data analysis and trending initiatives???Must have worked with Tableau and used it extensively to develop reports and dashboards???Leadership skills to motivate team members and manage conflicts???Analytical and problem-solving skills for coming up with ideas to increase reporting efficiency???Bachelor's Degree in Business, IT, Business Analytics or related field???Minimum of 3 years experience in operating in an IT or Data Reporting/Analytics environment.???Some experience in healthcare a plus especially with Covid19 related programs.???A high-speed functioning computer with video conferencing camera and audio???Positive attitude, understanding the fast growth process of a start up, patient and resourceful. Please apply here or email resume to danielsims@spherion.com.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.