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      • Winchester, Virginia
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 6:00 PM
      .Responsibilities:Work within a queue to:Make a high volume of calls to verify information providedSend emails, faxes and other written communication to applicants, third-party entities, and internal stakeholdersReceive and enter data into the system according to established protocolsFollow scripts and guided call path within proprietary softwareMaintain established performance metrics including calls per hour and qualityAdhere to established processes and proceduresAdhere to confidentiality guidelines and legal compliance regulations as requiredEscalate orders as appropriateFocus on Aviation/FAA order processingWorking hours: 8:00 AM - 6:00 PMSkills:.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalent1-2 years of work experienceStrong verbal & written communication skillsStrong customer service, phone, and Internet research skillsAble to read from a script and type notes at the same timeAble to work in a high production environment meeting assigned quotasMinimum 40 wpm typing with accuracyKnowledge of Microsoft Office (Outlook required) (Office 365 preferred), Internet, and ability to learn new technologyPrevious experience using proprietary software (preferred)Ability to foster communication across departments.Ability to work independently and with minimal supervision.Multilingual preferred. .Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      .Responsibilities:Work within a queue to:Make a high volume of calls to verify information providedSend emails, faxes and other written communication to applicants, third-party entities, and internal stakeholdersReceive and enter data into the system according to established protocolsFollow scripts and guided call path within proprietary softwareMaintain established performance metrics including calls per hour and qualityAdhere to established processes and proceduresAdhere to confidentiality guidelines and legal compliance regulations as requiredEscalate orders as appropriateFocus on Aviation/FAA order processingWorking hours: 8:00 AM - 6:00 PMSkills:.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalent1-2 years of work experienceStrong verbal & written communication skillsStrong customer service, phone, and Internet research skillsAble to read from a script and type notes at the same timeAble to work in a high production environment meeting assigned quotasMinimum 40 wpm typing with accuracyKnowledge of Microsoft Office (Outlook required) (Office 365 preferred), Internet, and ability to learn new technologyPrevious experience using proprietary software (preferred)Ability to foster communication across departments.Ability to work independently and with minimal supervision.Multilingual preferred. .Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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