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      • Goleta, California
      • Temp to Perm
      • $19.00 - $21.00 per hour
      • 9:00 AM - 5:00 PM
      Are you an experienced customer service professional looking for full-time work with an exciting and reputable employer in the Goleta area? If so, this may be the opportunity you've been waiting for! Our client is in need of a full-time temp-to-perm customer service representative to join their sporting goods brand in Goleta, CAResponsibilities:Primary duties include, but are not limited to:Product pricing and discountsInvoice prepay credit card processing as needed.Invoice account credit/refunds and RMA processingGeneral customer service and administrative supportCredit reference request processingCustomer service email/mail request and repliesMeter outgoing mail/USPS duties, and dispense incoming mailMaintain the main phone line: answer, forward, reply ? check messages dailyProcess new dealer applicationsSales order processing for employees and walk-in customersAssist and back up Sales Processing and fulfillment for E-commerce departmentOrder fulfillment may involve packing and invoicing orders as neededProcess warranty product returns for customersWorking hours: 9:00 AM - 5:00 PMSkills:Ability to communicate clearlyAble to interpret and accurately carryout both detailed written and verbal instructionsRequires accuracy in reading and writing numbersMac and database skills (Excel, Word, FileMaker Pro programs)Accurate typing (35 wpm)Data entry skillsStrong attention to detailsFlexibleEducation:High SchoolExperience:1-4 yearsQualifications:- 1+ years experience in administrative role- 1+ years experience in customer service role Apply with resume TODAY to be considered for this immediate openingSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Are you an experienced customer service professional looking for full-time work with an exciting and reputable employer in the Goleta area? If so, this may be the opportunity you've been waiting for! Our client is in need of a full-time temp-to-perm customer service representative to join their sporting goods brand in Goleta, CAResponsibilities:Primary duties include, but are not limited to:Product pricing and discountsInvoice prepay credit card processing as needed.Invoice account credit/refunds and RMA processingGeneral customer service and administrative supportCredit reference request processingCustomer service email/mail request and repliesMeter outgoing mail/USPS duties, and dispense incoming mailMaintain the main phone line: answer, forward, reply ? check messages dailyProcess new dealer applicationsSales order processing for employees and walk-in customersAssist and back up Sales Processing and fulfillment for E-commerce departmentOrder fulfillment may involve packing and invoicing orders as neededProcess warranty product returns for customersWorking hours: 9:00 AM - 5:00 PMSkills:Ability to communicate clearlyAble to interpret and accurately carryout both detailed written and verbal instructionsRequires accuracy in reading and writing numbersMac and database skills (Excel, Word, FileMaker Pro programs)Accurate typing (35 wpm)Data entry skillsStrong attention to detailsFlexibleEducation:High SchoolExperience:1-4 yearsQualifications:- 1+ years experience in administrative role- 1+ years experience in customer service role Apply with resume TODAY to be considered for this immediate openingSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Bryan, Texas
      • Temp to Perm
      • $12.00 - $15.00 per hour
      • 9:00 AM - 6:00 PM (Various Shifts Available)
      Looking for individuals with excellent communication skills and exhibit high professionalism for a Call Center in the local area.Responsibilities:- Answer incoming calls and electronic requests- Register new patients, schedule appointments and walk them through initial process- Provide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institution- Ensure proper and prompt documentation of all important and/or sensitive patient information- Identify and adjust any discrepancies in patient information or data collection- Communicate appointment information and reminders based on the company system and clinic guidelines- Correspond and deliver patient related messages to the proper location or person- Analyze each patient situation to determine emergent issues that may require immediate triage- De-escalate any issues or calm upset callers while always remain personable and professional- Perform any other necessary tasks per managements requestWorking hours: 9:00 AM - 6:00 PM (Various Shifts Available)Skills:- Excellent interpersonal, written and oral communication skills- Data entry and typing skills- Personable and professional- Capable of working in a fast paced environment- Proficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Looking for individuals with excellent communication skills and exhibit high professionalism for a Call Center in the local area.Responsibilities:- Answer incoming calls and electronic requests- Register new patients, schedule appointments and walk them through initial process- Provide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institution- Ensure proper and prompt documentation of all important and/or sensitive patient information- Identify and adjust any discrepancies in patient information or data collection- Communicate appointment information and reminders based on the company system and clinic guidelines- Correspond and deliver patient related messages to the proper location or person- Analyze each patient situation to determine emergent issues that may require immediate triage- De-escalate any issues or calm upset callers while always remain personable and professional- Perform any other necessary tasks per managements requestWorking hours: 9:00 AM - 6:00 PM (Various Shifts Available)Skills:- Excellent interpersonal, written and oral communication skills- Data entry and typing skills- Personable and professional- Capable of working in a fast paced environment- Proficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pensacola, Florida
      • Temporary
      • $16.50 per hour
      • 8:00 AM - 5:00 PM
      We are looking for an At Home Call Center Representative! The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Responsibilities:Manage large amounts of inbound and outbound calls in a timely mannerFollow communication ???scripts??? when handling different topicsIdentify customers??? needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyHigh school degreeEducation:High SchoolExperience:1-4 yearsQualifications:Excellent verbal communication skills.Telephone skills.Friendly and pleasant manner.Data entry skills.Typing and word processing skills.Documentation skills.Active listening skills.Attention to detail. Apply now. Call us at 8504779915Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for an At Home Call Center Representative! The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Responsibilities:Manage large amounts of inbound and outbound calls in a timely mannerFollow communication ???scripts??? when handling different topicsIdentify customers??? needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyHigh school degreeEducation:High SchoolExperience:1-4 yearsQualifications:Excellent verbal communication skills.Telephone skills.Friendly and pleasant manner.Data entry skills.Typing and word processing skills.Documentation skills.Active listening skills.Attention to detail. Apply now. Call us at 8504779915Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Salt Lake City, Utah
      • Permanent
      • $14.00 per hour
      • 7:00 AM - 7:00 PM (Various Shifts Available)
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Melbourne, Florida
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      The Account Coordinator will be responsible for all aspects of the account set-up process, beginning with implementation and continuing throughout the Company/Client relationship. This person must be able to learn computer programs quickly and have experience with Excel, Word, Outlook etc. This person must be enthusiastic about serving clients, able to multitask and pay attention to detail. This person will be an integral part in growing our business. The Account Coordinator will also be responsible for training customers on how to use our customer portal for scheduling drug screens. Expected Hours of Work: - Full Time: Monday, Wednesday, Thursday, Friday - 9am-6pm - Tuesday 8:00 AM - 6pm (Mandatory team meeting Tuesday 8am)Responsibilities:- General customer service, that includes handling phone calls and/or emails responding to client inquiries/requests in a timely, accurate, friendly & helpful manner. - Effectively communicate with the laboratories we work with. - Gather all information necessary to successfully complete customer account setups and conduct quality control on account set-ups submissions for accuracy. - Adding Collection Sites to the i3 provider network. - Timely and accurate ordering of all supplies. - Ordering test through our web based portal for clients. - Generate any client specific billing authorizations and protocols as required. - Pro-actively contact clients to ensure success of the program. - Keep abreast of client changes, regulatory changes and SOP updates. - Maintain knowledge of the Department of Transportation regulations as they pertain to Drug & Alcohol Testing. - Preparing and putting together policy binders and shipping. - Inbound Sales and order processing (back-up as needed).Competencies: - Strong phone presence and experience handling large volume of inbound calls per day. - Communication proficiency - Strong listening skills. - Customer/Client Focus. - Flexibility - Proficiency in Windows, Microsoft Office ??? Word, Excel, Outlook. - Typing must be able to type at least 50 wpm - Ability to retain information. - Experience working with Customer Relationship Management software (CRM) preferred. ?? Ethical Conduct. - Team player ??? work effectively with others.Working hours: 8:00 AM - 5:00 PMSkills:- Data Entry. - Detail Oriented. - Ability to work in a face paced environment. - Must have the ability to adapt quickly to computer software programs. - Ability to accurately and efficiently complete data entry. - Results driven. - Ability to work independently and solve problems. - Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail. - Computer savvy - ability to adapt quickly to computer software programs; Experience with Chrome, Dropbox, LastPass a plus.Education:High SchoolExperience:1-4 yearsQualifications:- Minimum 2 years college (Preferred) Business Administration or relevant field - Minimum 2 years business office experience Apply online, or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Account Coordinator will be responsible for all aspects of the account set-up process, beginning with implementation and continuing throughout the Company/Client relationship. This person must be able to learn computer programs quickly and have experience with Excel, Word, Outlook etc. This person must be enthusiastic about serving clients, able to multitask and pay attention to detail. This person will be an integral part in growing our business. The Account Coordinator will also be responsible for training customers on how to use our customer portal for scheduling drug screens. Expected Hours of Work: - Full Time: Monday, Wednesday, Thursday, Friday - 9am-6pm - Tuesday 8:00 AM - 6pm (Mandatory team meeting Tuesday 8am)Responsibilities:- General customer service, that includes handling phone calls and/or emails responding to client inquiries/requests in a timely, accurate, friendly & helpful manner. - Effectively communicate with the laboratories we work with. - Gather all information necessary to successfully complete customer account setups and conduct quality control on account set-ups submissions for accuracy. - Adding Collection Sites to the i3 provider network. - Timely and accurate ordering of all supplies. - Ordering test through our web based portal for clients. - Generate any client specific billing authorizations and protocols as required. - Pro-actively contact clients to ensure success of the program. - Keep abreast of client changes, regulatory changes and SOP updates. - Maintain knowledge of the Department of Transportation regulations as they pertain to Drug & Alcohol Testing. - Preparing and putting together policy binders and shipping. - Inbound Sales and order processing (back-up as needed).Competencies: - Strong phone presence and experience handling large volume of inbound calls per day. - Communication proficiency - Strong listening skills. - Customer/Client Focus. - Flexibility - Proficiency in Windows, Microsoft Office ??? Word, Excel, Outlook. - Typing must be able to type at least 50 wpm - Ability to retain information. - Experience working with Customer Relationship Management software (CRM) preferred. ?? Ethical Conduct. - Team player ??? work effectively with others.Working hours: 8:00 AM - 5:00 PMSkills:- Data Entry. - Detail Oriented. - Ability to work in a face paced environment. - Must have the ability to adapt quickly to computer software programs. - Ability to accurately and efficiently complete data entry. - Results driven. - Ability to work independently and solve problems. - Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail. - Computer savvy - ability to adapt quickly to computer software programs; Experience with Chrome, Dropbox, LastPass a plus.Education:High SchoolExperience:1-4 yearsQualifications:- Minimum 2 years college (Preferred) Business Administration or relevant field - Minimum 2 years business office experience Apply online, or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Aiken, South Carolina
      • Temp to Perm
      • $13.00 - $13.50 per hour
      • 8:00 AM - 8:00 PM
      Seeking 6 Customer Engagements Specialist - $13/Hour - Great Aiken Company!Are you considered to be an enthusiastic self-starter, a collaborative team member and someone known for their positive attitude? Do you thrive when helping others?Would joining an ambitious, committed team and working for an organization whose mission is inspired by their commitment to build something meaningful for future generations be considered one of your priority career goals?Are you able to work from home once you complete the 8 - 12 week training process?If so, read on about this phenomenal opportunity!Responsibilities:Spherion, one of the nation's largest and leading staffing firms, has long-term contract-to-hire openings available with our business partner located in Aiken, SC - high performers have the potential to be hired by our client within 6-9 months. Six (6) highly engaged customer advocates who can work a 5-day work week scheduled across Monday - Friday, 8AM - 8PM and Saturday, 8AM-5PM will begin training in early October. All positions will train on an 8AM-5PM schedule Monday-Friday. Once trained, your responsibilities will include taking inbound customer calls regarding new service, new service set ups, transfer of service requests, as well as addressing billing and credit inquiries.In return, Spherion provides a $13.00/hour starting wage and premium pay if and when you are scheduled to work Saturdays, $13.50/hour. Additionally, you'll have access to benefits that include:-Health/dental/vision plans-Ability to earn and accrue paid time off and paid Holidays-Referral bonuses and more. All of this while being part of a fantastic team that is committed to delivering a high degree of customer care!Working hours: 8:00 AM - 8:00 PMSkills:Qualified candidates are tech-savvy Quick Learners that have outstanding communication, problem-solving and multi-tasking skills.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or GED required as well as previous call center experience and at least a year of VERIFIABLE customer service experience, yes, employment manager references are a must.Pre-employment screening includes proctored assessments (Typing, MS Word, etc.), drug screen, credit check, employment verification over the last 10 years, and a comprehensive nationwide criminal background investigationOnce you complete the training process, you will be provided with equipment to work from home which requires reliable internet access and a work area free of distractions. Interested in learning more? Don't delay - apply today! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Seeking 6 Customer Engagements Specialist - $13/Hour - Great Aiken Company!Are you considered to be an enthusiastic self-starter, a collaborative team member and someone known for their positive attitude? Do you thrive when helping others?Would joining an ambitious, committed team and working for an organization whose mission is inspired by their commitment to build something meaningful for future generations be considered one of your priority career goals?Are you able to work from home once you complete the 8 - 12 week training process?If so, read on about this phenomenal opportunity!Responsibilities:Spherion, one of the nation's largest and leading staffing firms, has long-term contract-to-hire openings available with our business partner located in Aiken, SC - high performers have the potential to be hired by our client within 6-9 months. Six (6) highly engaged customer advocates who can work a 5-day work week scheduled across Monday - Friday, 8AM - 8PM and Saturday, 8AM-5PM will begin training in early October. All positions will train on an 8AM-5PM schedule Monday-Friday. Once trained, your responsibilities will include taking inbound customer calls regarding new service, new service set ups, transfer of service requests, as well as addressing billing and credit inquiries.In return, Spherion provides a $13.00/hour starting wage and premium pay if and when you are scheduled to work Saturdays, $13.50/hour. Additionally, you'll have access to benefits that include:-Health/dental/vision plans-Ability to earn and accrue paid time off and paid Holidays-Referral bonuses and more. All of this while being part of a fantastic team that is committed to delivering a high degree of customer care!Working hours: 8:00 AM - 8:00 PMSkills:Qualified candidates are tech-savvy Quick Learners that have outstanding communication, problem-solving and multi-tasking skills.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or GED required as well as previous call center experience and at least a year of VERIFIABLE customer service experience, yes, employment manager references are a must.Pre-employment screening includes proctored assessments (Typing, MS Word, etc.), drug screen, credit check, employment verification over the last 10 years, and a comprehensive nationwide criminal background investigationOnce you complete the training process, you will be provided with equipment to work from home which requires reliable internet access and a work area free of distractions. Interested in learning more? Don't delay - apply today! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Rockford, Illinois
      • Temp to Perm
      • $16.50 per hour
      • 8:00 AM - 4:30 PM
      Spherion Staffing & Recruiting is partnered with a rewarding Fortune 500 Logistics company in Rockford that's looking to add Customer Service Logistics Representatives to their internal team! Are you an individual who wants a career opportunity in the Logistics field with a well-respected organization? If so, keep reading! These positions offer competitive wages and benefits! The training during the program is excellent, the facility accommodations are clean, safe and inviting! As your staffing local in Rockford, we will set you up to be successful and support you throughout the program! The whole customer service team is well managed, tenured - and works extremely well together! The company follows all CDC guidelines by wearing face masks at the time of arrival, during the course of the day and departure from the facility. The whole facility follows all protocols and requirements to ensure a clean and safe working environment for all team members! - 480-Hour Temp--To-Hire program- Hours: Monday thru Friday from 8:00am to 4:30pm- There "may be" some overtime up to 1.5 hours when needed- Full benefit platform upon successful completion of the program - including Major Medical, Dental, Vision, Short Term Disability and company incentive programs.- Pay increase when hired internally- 401K / PTO / Sick / Holiday Pay- 10-no fault attendance points when hired internally! - Accrue 2-hours per week and up to 2-weeks per year for vacation!Responsibilities:The Customer Service Logistics Representative will be a first point of contact for inbound/outbound customers and employees. They will interact and assist customers, drivers and fellow team members via phone, email and fax during the course of the day. Their typical day will consist of tracing shipments, billing discrepancies, running and presenting AP and AR reports for management, invoicing/billing questions and other administrative tasks assigned.- Provide both inbound and outbound customer service support- Perform a multitude of clerical duties during the course of the day including - answering, directing phone calls, filing, data entry and billing- Run AP/AR and other operational reports to management, various departments and customers upon request- Assist customers and drivers with expected delivery times and/or delay- Escalate calls that require dispatch or freight product support- Communicate with customers by phone or through e-mail in order to provide a great customer service experienceWorking hours: 8:00 AM - 4:30 PMSkills:- Previous Logistics Customer Service experience is a plus- Excellent communication and interpersonal skills- Possess the ability to work in a busy - team orientated environment.- Intermediate computer skills including using Outlook, Word and Excel- Some AR experience preferred- Proficiency with Alpha/Numeric keystroke while demonstrating both speed and accuracy- Good typing skills- Experience in the customer service field is required Must possess the ability to understand or comprehend written and/or oral instructionsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED equivalence required- Previous experience working in a logistics environment a plus- Must be flexible to working in changing environments and duties- A minimum of 2+ years of customer service experience required - Some Screening RequiredApply today for the opportunity to work with a solid team of professionals who hold a high regard for teamwork and maintaining a positive work experience for everyone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing & Recruiting is partnered with a rewarding Fortune 500 Logistics company in Rockford that's looking to add Customer Service Logistics Representatives to their internal team! Are you an individual who wants a career opportunity in the Logistics field with a well-respected organization? If so, keep reading! These positions offer competitive wages and benefits! The training during the program is excellent, the facility accommodations are clean, safe and inviting! As your staffing local in Rockford, we will set you up to be successful and support you throughout the program! The whole customer service team is well managed, tenured - and works extremely well together! The company follows all CDC guidelines by wearing face masks at the time of arrival, during the course of the day and departure from the facility. The whole facility follows all protocols and requirements to ensure a clean and safe working environment for all team members! - 480-Hour Temp--To-Hire program- Hours: Monday thru Friday from 8:00am to 4:30pm- There "may be" some overtime up to 1.5 hours when needed- Full benefit platform upon successful completion of the program - including Major Medical, Dental, Vision, Short Term Disability and company incentive programs.- Pay increase when hired internally- 401K / PTO / Sick / Holiday Pay- 10-no fault attendance points when hired internally! - Accrue 2-hours per week and up to 2-weeks per year for vacation!Responsibilities:The Customer Service Logistics Representative will be a first point of contact for inbound/outbound customers and employees. They will interact and assist customers, drivers and fellow team members via phone, email and fax during the course of the day. Their typical day will consist of tracing shipments, billing discrepancies, running and presenting AP and AR reports for management, invoicing/billing questions and other administrative tasks assigned.- Provide both inbound and outbound customer service support- Perform a multitude of clerical duties during the course of the day including - answering, directing phone calls, filing, data entry and billing- Run AP/AR and other operational reports to management, various departments and customers upon request- Assist customers and drivers with expected delivery times and/or delay- Escalate calls that require dispatch or freight product support- Communicate with customers by phone or through e-mail in order to provide a great customer service experienceWorking hours: 8:00 AM - 4:30 PMSkills:- Previous Logistics Customer Service experience is a plus- Excellent communication and interpersonal skills- Possess the ability to work in a busy - team orientated environment.- Intermediate computer skills including using Outlook, Word and Excel- Some AR experience preferred- Proficiency with Alpha/Numeric keystroke while demonstrating both speed and accuracy- Good typing skills- Experience in the customer service field is required Must possess the ability to understand or comprehend written and/or oral instructionsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED equivalence required- Previous experience working in a logistics environment a plus- Must be flexible to working in changing environments and duties- A minimum of 2+ years of customer service experience required - Some Screening RequiredApply today for the opportunity to work with a solid team of professionals who hold a high regard for teamwork and maintaining a positive work experience for everyone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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