You are successfully logged out of your my randstad account

You have successfully deleted your account

    Thank you for subscribing to your personalized job alerts.

    7 jobs found for Typing

    Filter2
    Clear all
      • Baton Rouge, Louisiana
      • Temp to Perm
      • $16.00 - $16.50 per hour
      • 8:00 AM - 8:00 PM
      The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.Responsibilities:Responsibilities of a customer service specialist is to resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Working hours: 8:00 AM - 8:00 PMSkills:Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.Education:High SchoolExperience:1-4 yearsQualifications:EHS Diploma or EqualSoftware Skills Required: Office, typing If you are interested in this position please visit our website at Spherion.com/apply to create an employee profile and a member from our team will reach out to you. Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.Responsibilities:Responsibilities of a customer service specialist is to resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Working hours: 8:00 AM - 8:00 PMSkills:Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.Education:High SchoolExperience:1-4 yearsQualifications:EHS Diploma or EqualSoftware Skills Required: Office, typing If you are interested in this position please visit our website at Spherion.com/apply to create an employee profile and a member from our team will reach out to you. Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Burlington, Vermont
      • Temp to Perm
      • $13.00 - $14.00 per hour
      • 8:00 AM - 5:00 PM
      We are hiring for fully remote Call Center jobs in the Burlington, VT area (must be local in order to be considered). This position is temp-to-hire, meaning a long-term opportunity! The job pays $13-$14/hr, and is full-time, Monday-Friday 8am-5pm. Laptops and equipment for the duration of the position, will be provided.Apply today on our website OR email abbeybrann@spherion.com. Text Abbey at 802-864-5900 to learn more!Responsibilities:-Provide excellent customer service-Answer incoming calls-Log notes in computer system-Help callers fill out electronic forms-Answer questions professionallyWorking hours: 8:00 AM - 5:00 PMSkills:-Customer service-Communication, written and verbal-Computer skills-Typing skills-Attention to detailEducation:High SchoolExperience:0-1 yearsQualifications:Candidates will need to meet the following requirements:- Must have a private internet connection with own ethernet, not WIFI.- 20 mbps minimum internet speed- Have a private work space- Not have responsibility for the care of others during work hours- High School Diploma or GED- Criminal background check required This is a great opportunity to transition from retail experience, food service, or hospitality into an office setting!Apply today on our website OR email abbeybrann@spherion.com. Text Abbey at 802-864-5900 to learn more!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are hiring for fully remote Call Center jobs in the Burlington, VT area (must be local in order to be considered). This position is temp-to-hire, meaning a long-term opportunity! The job pays $13-$14/hr, and is full-time, Monday-Friday 8am-5pm. Laptops and equipment for the duration of the position, will be provided.Apply today on our website OR email abbeybrann@spherion.com. Text Abbey at 802-864-5900 to learn more!Responsibilities:-Provide excellent customer service-Answer incoming calls-Log notes in computer system-Help callers fill out electronic forms-Answer questions professionallyWorking hours: 8:00 AM - 5:00 PMSkills:-Customer service-Communication, written and verbal-Computer skills-Typing skills-Attention to detailEducation:High SchoolExperience:0-1 yearsQualifications:Candidates will need to meet the following requirements:- Must have a private internet connection with own ethernet, not WIFI.- 20 mbps minimum internet speed- Have a private work space- Not have responsibility for the care of others during work hours- High School Diploma or GED- Criminal background check required This is a great opportunity to transition from retail experience, food service, or hospitality into an office setting!Apply today on our website OR email abbeybrann@spherion.com. Text Abbey at 802-864-5900 to learn more!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Permanent
      • $37,500 per year
      • 2:00 PM - 9:30 PM
      Put Your Customer Service Skills to Work!The customer service Representative function must manage customers accounts, record details of as well as follow up on customer interactions. They must communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource.Spherion-, a locally owned staffing company, is seeking dependable, safety-focused light industrial staff to work for a leading company in Spokane Valley.Responsibilities:-Inbound calls existing customers of auto and property insurance-high volume-must be professional-1 yr commitment-working remotely until mask mandates are liftedWorking hours: 2:00 PM - 9:30 PMSkills:-Highly Proficient with computers-Typing Skills-Read and write EnglishEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GEDMust own your own Desktop or Laptop Computer with internet access with a camera. Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Put Your Customer Service Skills to Work!The customer service Representative function must manage customers accounts, record details of as well as follow up on customer interactions. They must communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource.Spherion-, a locally owned staffing company, is seeking dependable, safety-focused light industrial staff to work for a leading company in Spokane Valley.Responsibilities:-Inbound calls existing customers of auto and property insurance-high volume-must be professional-1 yr commitment-working remotely until mask mandates are liftedWorking hours: 2:00 PM - 9:30 PMSkills:-Highly Proficient with computers-Typing Skills-Read and write EnglishEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GEDMust own your own Desktop or Laptop Computer with internet access with a camera. Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Orem, Utah
      • Temp to Perm
      • $16.00 per hour
      • 10:00 AM - 6:30 PM
      We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position. However, you did need to live relatively close to Utah County to be eligible, as equipment will be picked up in Spanish Fork, UT.Pay is $16/hr for Spanish/English bilingual candidates. Full-time schedule is 10am-6:30pm, Monday-Friday. Part-time schedule consists of 5-hour shifts between the hours of 12pm and 7pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English preferred We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if this is a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position. However, you did need to live relatively close to Utah County to be eligible, as equipment will be picked up in Spanish Fork, UT.Pay is $16/hr for Spanish/English bilingual candidates. Full-time schedule is 10am-6:30pm, Monday-Friday. Part-time schedule consists of 5-hour shifts between the hours of 12pm and 7pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English preferred We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if this is a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bryan, Texas
      • Temp to Perm
      • $12.00 - $15.00 per hour
      • 9:00 AM - 6:00 PM
      We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through initial processProvide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institutionEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper location or personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through initial processProvide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institutionEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper location or personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $16.50 per hour
      • 8:00 AM - 5:00 PM
      Responsible for collections activities in the office to include reviewing and analyzing accounts and collecting overdue balances.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portalsWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software (specified above)- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent.- Prior Accounting experience or equivalent combination of education and experience.- Possess intermediate to advanced level knowledge of Microsoft Office software applications.- Use of SAP Please call us today if this sounds like a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Responsible for collections activities in the office to include reviewing and analyzing accounts and collecting overdue balances.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portalsWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software (specified above)- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent.- Prior Accounting experience or equivalent combination of education and experience.- Possess intermediate to advanced level knowledge of Microsoft Office software applications.- Use of SAP Please call us today if this sounds like a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Rockford, Illinois
      • Permanent
      • $19.00 - $21.00 per hour
      • 8:00 AM - 4:00 PM (Various Shifts Available)
      Our Global Fortune 500 Logistics client in Rockford is adding Direct Hire Customer Service Logistics Representatives to their internal team! Are you an individual who wants a career opportunity in the Logistics field with a well-respected organization? If so, keep reading! These positions offer competitive wages and benefits! The training during the program is excellent, the facility accommodations are clean, safe and inviting! The whole customer service team is well managed, tenured - and works extremely well together!* $19 - $21/HR starting wage when hired * Full benefit platform starts on Day 1 of the hire date! - Hours: Monday thru Friday from 8:00am to 4:30pm- There "may be" some overtime up to 1.5 hours when needed- Full benefit platform on Day 1 - including Major Medical, Dental, Vision, Short Term Disability and company incentive programs.- 401K / PTO / Sick / Holiday Pay- "10" - no fault attendance points when hired internally!- Will accrue 2-hours per week and up to 2-weeks in your first year for vacation!Responsibilities:The Customer Service Logistics Representative will be a first point of contact for inbound/outbound customers and employees. They will interact and assist customers, drivers and fellow team members via phone, email and fax during the course of the day. Their typical day will consist of tracing shipments, billing discrepancies, running and presenting AP and AR reports for management, invoicing/billing questions and other administrative tasks assigned.* Provide both inbound and outbound customer service support* Perform a multitude of clerical duties during the course of the day including - answering, directing phone calls, filing, data entry and billing* Will run AP/AR and other operational reports to management, various departments and customers upon request* Assist customers and drivers with expected delivery times and/or delay* Escalate calls that require dispatch or freight product support* Communicate with customers by phone or through e-mail in order to provide a great customer service experienceWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:* Excellent communication and interpersonal skills* Possess the ability to work in a busy - team orientated environment.* Intermediate computer skills leveraging Microsoft office programs and AP/AR reporting* Proficiency leveraging Alpha/Numeric software while demonstrating both speed and accuracy* Good typing skills* Experience in the customer service field is required* Must possess the ability to understand or comprehend written and/or oral instructionsEducation:High SchoolExperience:1-4 yearsQualifications:* High School Diploma or GED equivalence required* Previous experience working in a logistics environment a plus!* A minimum of 2+ years of customer service experience required Must be flexible to working in changing environments and duties * A background check is required* A drug test is requiredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our Global Fortune 500 Logistics client in Rockford is adding Direct Hire Customer Service Logistics Representatives to their internal team! Are you an individual who wants a career opportunity in the Logistics field with a well-respected organization? If so, keep reading! These positions offer competitive wages and benefits! The training during the program is excellent, the facility accommodations are clean, safe and inviting! The whole customer service team is well managed, tenured - and works extremely well together!* $19 - $21/HR starting wage when hired * Full benefit platform starts on Day 1 of the hire date! - Hours: Monday thru Friday from 8:00am to 4:30pm- There "may be" some overtime up to 1.5 hours when needed- Full benefit platform on Day 1 - including Major Medical, Dental, Vision, Short Term Disability and company incentive programs.- 401K / PTO / Sick / Holiday Pay- "10" - no fault attendance points when hired internally!- Will accrue 2-hours per week and up to 2-weeks in your first year for vacation!Responsibilities:The Customer Service Logistics Representative will be a first point of contact for inbound/outbound customers and employees. They will interact and assist customers, drivers and fellow team members via phone, email and fax during the course of the day. Their typical day will consist of tracing shipments, billing discrepancies, running and presenting AP and AR reports for management, invoicing/billing questions and other administrative tasks assigned.* Provide both inbound and outbound customer service support* Perform a multitude of clerical duties during the course of the day including - answering, directing phone calls, filing, data entry and billing* Will run AP/AR and other operational reports to management, various departments and customers upon request* Assist customers and drivers with expected delivery times and/or delay* Escalate calls that require dispatch or freight product support* Communicate with customers by phone or through e-mail in order to provide a great customer service experienceWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:* Excellent communication and interpersonal skills* Possess the ability to work in a busy - team orientated environment.* Intermediate computer skills leveraging Microsoft office programs and AP/AR reporting* Proficiency leveraging Alpha/Numeric software while demonstrating both speed and accuracy* Good typing skills* Experience in the customer service field is required* Must possess the ability to understand or comprehend written and/or oral instructionsEducation:High SchoolExperience:1-4 yearsQualifications:* High School Diploma or GED equivalence required* Previous experience working in a logistics environment a plus!* A minimum of 2+ years of customer service experience required Must be flexible to working in changing environments and duties * A background check is required* A drug test is requiredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

    Thank you for subscribing to your personalized job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.