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      • Goleta, California
      • Temporary
      • $25.00 - $27.00 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      If you are looking for a new gig for the New Year, and you like helping people, this is the job for you! We seek an experienced Customer Service representative for a large Santa Barbara employer. You will serve as the primary contact for all services, conferring with clients to obtain and provide information about the status of laboratory results and reports and resolves routine questions and issues related to specimens and testing.Responsibilities:Provide excellent customer support services by responding to incoming telephone calls from medical clinics, doctors' offices, clients, and other departments requesting information on test results and services. Supports inbound calls and visitors with answers to general questions regarding servicesMake timely outgoing calls to follow-up on all stats and critical call resultsFollowing established procedures, effectively resolve routine questions and problems related to specimens and testing. Refer unresolved and complex issues to Supervisor.Send reports as requested by fax, e-mail, or other method requested.Keep accurate electronic and manual records of client transactions and interactions, including recording details of inquiries, complaints, and comments, as well as action plans. Prepares performance-related reports as requested.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Word processing, managing electronic files and recordsExcellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminologyEducation:High SchoolExperience:1-4 yearsQualifications:Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. For consideration, please apply online, or call/text your resume to 805-683-1600 or call for more information about this position, or E-mail your resume to brooksmiller@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      If you are looking for a new gig for the New Year, and you like helping people, this is the job for you! We seek an experienced Customer Service representative for a large Santa Barbara employer. You will serve as the primary contact for all services, conferring with clients to obtain and provide information about the status of laboratory results and reports and resolves routine questions and issues related to specimens and testing.Responsibilities:Provide excellent customer support services by responding to incoming telephone calls from medical clinics, doctors' offices, clients, and other departments requesting information on test results and services. Supports inbound calls and visitors with answers to general questions regarding servicesMake timely outgoing calls to follow-up on all stats and critical call resultsFollowing established procedures, effectively resolve routine questions and problems related to specimens and testing. Refer unresolved and complex issues to Supervisor.Send reports as requested by fax, e-mail, or other method requested.Keep accurate electronic and manual records of client transactions and interactions, including recording details of inquiries, complaints, and comments, as well as action plans. Prepares performance-related reports as requested.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Word processing, managing electronic files and recordsExcellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminologyEducation:High SchoolExperience:1-4 yearsQualifications:Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. For consideration, please apply online, or call/text your resume to 805-683-1600 or call for more information about this position, or E-mail your resume to brooksmiller@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Goleta, California
      • Temporary
      • $24.00 - $27.00 per hour
      • 8:00 AM - 5:00 PM
      Looking to make a difference in your community? We have the perfect opportunity for you! We seek candidates who will provide senior level administrative support for our client's philanthropic fundraising programs. This position supports the Director of Planned Giving, including coordinating complex planned gifts and charitable contributions representing a significant amount of annual philanthropic revenue. You will also provide administrative support for major gift fundraising staff; and assists Advancement Operations division with gift processing, data entry and tracking confidential, detailed donor and financial information regarding charitable contributions to advance the mission of our client.Responsibilities:Assists the Director of Planned Giving in tracking valuations on recorded planned and estate gifts. Maintains all planned gift files. Manages the Director of Planned Giving's calendar. Schedules appointments with donors, advisors, and prospects. Assists with marketing and promoting the planned giving program, as well as donor relations and stewardship. Assists with special gift acceptance that will include charitable trusts, gift annuities, bequests, stock gifts, IRA distributions, and others in accordance with IRS regulations. Processes and reports obituaries. Drafts and produces appropriate acknowledgment letters to donors.Processes charitable donations to the Client's foundations which includes accurate entry of donor information for major gifts, grants and high volume of annual fund gifts. Drafts and produces appropriate acknowledgment letters to donors.Assists Advancement Department with planning and coordination of cultivation and recognition events, department operations, and special projects.Provides senior level administrative support to the Advancement fundraising staff which includes, but is not limited to, assisting with scheduling donor visits, project management, digital communications, coordinating fiduciary documents and statements, digital file storage, preparing visit/event briefings, etc.Working hours: 8:00 AM - 5:00 PMSkills:Advanced MS Word, PowerPoint, and Outlook skills; Intermediate Excel skills; administrative support skills.Skilled in Raisers Edge or other business intelligence software; knowledge of charitable trusts, gift annuities, bequests, stock gifts, and IRA distributions.Education:AssociateExperience:4-7 yearsQualifications:Experience with Raiser's Edge is preferred.5+ years experience as a senior level administrative assistant, preferably in a non-profit environment. For immediate consideration, please apply, or text your resume to 805-683-1600 or email to brooksmiller@spherion.com or call our office for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Looking to make a difference in your community? We have the perfect opportunity for you! We seek candidates who will provide senior level administrative support for our client's philanthropic fundraising programs. This position supports the Director of Planned Giving, including coordinating complex planned gifts and charitable contributions representing a significant amount of annual philanthropic revenue. You will also provide administrative support for major gift fundraising staff; and assists Advancement Operations division with gift processing, data entry and tracking confidential, detailed donor and financial information regarding charitable contributions to advance the mission of our client.Responsibilities:Assists the Director of Planned Giving in tracking valuations on recorded planned and estate gifts. Maintains all planned gift files. Manages the Director of Planned Giving's calendar. Schedules appointments with donors, advisors, and prospects. Assists with marketing and promoting the planned giving program, as well as donor relations and stewardship. Assists with special gift acceptance that will include charitable trusts, gift annuities, bequests, stock gifts, IRA distributions, and others in accordance with IRS regulations. Processes and reports obituaries. Drafts and produces appropriate acknowledgment letters to donors.Processes charitable donations to the Client's foundations which includes accurate entry of donor information for major gifts, grants and high volume of annual fund gifts. Drafts and produces appropriate acknowledgment letters to donors.Assists Advancement Department with planning and coordination of cultivation and recognition events, department operations, and special projects.Provides senior level administrative support to the Advancement fundraising staff which includes, but is not limited to, assisting with scheduling donor visits, project management, digital communications, coordinating fiduciary documents and statements, digital file storage, preparing visit/event briefings, etc.Working hours: 8:00 AM - 5:00 PMSkills:Advanced MS Word, PowerPoint, and Outlook skills; Intermediate Excel skills; administrative support skills.Skilled in Raisers Edge or other business intelligence software; knowledge of charitable trusts, gift annuities, bequests, stock gifts, and IRA distributions.Education:AssociateExperience:4-7 yearsQualifications:Experience with Raiser's Edge is preferred.5+ years experience as a senior level administrative assistant, preferably in a non-profit environment. For immediate consideration, please apply, or text your resume to 805-683-1600 or email to brooksmiller@spherion.com or call our office for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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