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    2 jobs found in port saint lucie, florida

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      • Port Saint Lucie, Florida
      • Permanent
      • $60,000 - $70,000 per year
      • 8:00 AM - 5:00 PM
      The Operations Manager will be responsible for direction and management of Call Center Operations team(s) to meet operational and program performance metrics consistent with the client(s) Service Level Agreements and Standard Operating Procedures. Incumbent will provide leadership to up to 5 Operations Supervisors.Salary: $60-$70,000/YRBenefits:- Medical, Dental & Vision plan offerings to include Telehealth Services- 401(k) and Roth 401(k) Plans with company match- Company paid Life Insurance with the option to purchase additional Voluntary Life coverage for yourself and your dependents- Short & Long-Term disability benefits are available- Company engagement activities to include wellness sponsored events are a part of our inclusive and diverse cultureResponsibilities:- Manage floor operations to guarantee success in meeting all operational effectiveness and efficiencies measurements- Daily review of call center results with Supervisory staff to ensure understanding and execution of strategies to meet client SLA's- Responsible for ensuring Supervisory staff is effectively communicating results, targets and strategies to team members- Escalate issues/risks that impact quality or performance relative to client expectations/SLA's in an expedient manner- Coordination of Payroll auditing and approvals, managing employee PTO and scheduling- Responsible for reducing attrition in training and production to meet targets and achieve employee satisfaction targets- Responsible for developing, and managing performance of direct reports in area of specialty; and mentoring, coordinating, planning, and providing direction for work group(s) in accordance with the organization's policies and applicable legal requirementsWorking hours: 8:00 AM - 5:00 PMSkills:- Significant project management and process improvement skills- Able to drive change initiatives- Can effectively communicate complex concepts to internal and external customersEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree in related field from a four-year college or university- Minimum of three (3) years' experience in a supervisory/management role- Experience working in a call center environment, preferably health or medical related Apply online or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Operations Manager will be responsible for direction and management of Call Center Operations team(s) to meet operational and program performance metrics consistent with the client(s) Service Level Agreements and Standard Operating Procedures. Incumbent will provide leadership to up to 5 Operations Supervisors.Salary: $60-$70,000/YRBenefits:- Medical, Dental & Vision plan offerings to include Telehealth Services- 401(k) and Roth 401(k) Plans with company match- Company paid Life Insurance with the option to purchase additional Voluntary Life coverage for yourself and your dependents- Short & Long-Term disability benefits are available- Company engagement activities to include wellness sponsored events are a part of our inclusive and diverse cultureResponsibilities:- Manage floor operations to guarantee success in meeting all operational effectiveness and efficiencies measurements- Daily review of call center results with Supervisory staff to ensure understanding and execution of strategies to meet client SLA's- Responsible for ensuring Supervisory staff is effectively communicating results, targets and strategies to team members- Escalate issues/risks that impact quality or performance relative to client expectations/SLA's in an expedient manner- Coordination of Payroll auditing and approvals, managing employee PTO and scheduling- Responsible for reducing attrition in training and production to meet targets and achieve employee satisfaction targets- Responsible for developing, and managing performance of direct reports in area of specialty; and mentoring, coordinating, planning, and providing direction for work group(s) in accordance with the organization's policies and applicable legal requirementsWorking hours: 8:00 AM - 5:00 PMSkills:- Significant project management and process improvement skills- Able to drive change initiatives- Can effectively communicate complex concepts to internal and external customersEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree in related field from a four-year college or university- Minimum of three (3) years' experience in a supervisory/management role- Experience working in a call center environment, preferably health or medical related Apply online or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port Saint Lucie, Florida
      • Permanent
      • 8:00 AM - 5:00 PM
      Our universe is made of our almost 70 Resorts (and growing) all around the world with unique living and international working conditions. Club Med offers about more than 200 types of jobs and careers in Resorts worldwide.Are you looking for a job opportunity or an adventure? Or better yet, how about both? If adventure in a job is what you are looking for, then look no further! An all inclusive resort in Port Saint Lucie, FL is looking for Receptionist to join their fun organization.Our universe is made of 70 Resorts (and growing) and more than 200 types of jobs and careers in worldwide. Join us and have the opportunity to travel the world!$900 per mos + Room and Board + $1000 USD sign on bonusResponsibilities:-Welcome guests with excellent customer service and according to Club procedures-Provide exceptional customer service to guests and answer any questions they may have about the facilities-Participate in sales of various services and offerings-Handle cash and guest room payment-Ensure work space is neat and clean-Handle any complaints and service recovery as needed with the supervision of Front Desk Manager-Check in/out guests as they arrive and leave the property / room changes-Inform guests on daily activities happening at the resort-Manage switchboard, wake up calls, and mail-Ensure first aid kits are fully stocked-Handle currency exchange-Work with guests to deposit valuable objects when requested-Participate in resort life and activitiesSkills:-Ability to operate a multi line phone system-Capability of multitasking-Great Interpersonal skillsEducation:High SchoolExperience:1-4 yearsQualifications:- Experience with Microsoft Word & Excel- Must be able to pass a multi state background and 10 panel drug screen- Must have a high school diploma or GED Apply online or email patrickmcnealy@spherion.com for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our universe is made of our almost 70 Resorts (and growing) all around the world with unique living and international working conditions. Club Med offers about more than 200 types of jobs and careers in Resorts worldwide.Are you looking for a job opportunity or an adventure? Or better yet, how about both? If adventure in a job is what you are looking for, then look no further! An all inclusive resort in Port Saint Lucie, FL is looking for Receptionist to join their fun organization.Our universe is made of 70 Resorts (and growing) and more than 200 types of jobs and careers in worldwide. Join us and have the opportunity to travel the world!$900 per mos + Room and Board + $1000 USD sign on bonusResponsibilities:-Welcome guests with excellent customer service and according to Club procedures-Provide exceptional customer service to guests and answer any questions they may have about the facilities-Participate in sales of various services and offerings-Handle cash and guest room payment-Ensure work space is neat and clean-Handle any complaints and service recovery as needed with the supervision of Front Desk Manager-Check in/out guests as they arrive and leave the property / room changes-Inform guests on daily activities happening at the resort-Manage switchboard, wake up calls, and mail-Ensure first aid kits are fully stocked-Handle currency exchange-Work with guests to deposit valuable objects when requested-Participate in resort life and activitiesSkills:-Ability to operate a multi line phone system-Capability of multitasking-Great Interpersonal skillsEducation:High SchoolExperience:1-4 yearsQualifications:- Experience with Microsoft Word & Excel- Must be able to pass a multi state background and 10 panel drug screen- Must have a high school diploma or GED Apply online or email patrickmcnealy@spherion.com for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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