Thank you for subscribing to your personalized job alerts.

    1 job found in goose creek, south carolina

    Filter2
    Clear all
      • Charleston, South Carolina
      • Permanent
      • $40000.00 - $42000.00 per hour
      • 8:00 AM - 5:00 PM
      Join a company that appreciates your energy, drive and enthusiasm just as much as your skills. The majority of our directors and managers started their careers as frontline agents. And yes, we offer competitive salaries and benefits. But even better - it's our caring culture that defines who we are and why you'll want to become part of our family.As a Learning Services Specialist you will oversee and administer various training programs to ensure high levels of performance in our new call center in North Charleston, SC. The ideal candidate will have previous financial industry experience, strong project management skills, be proficient in MS Office Suite (Word, Excel, and PowerPoint), possess the ability to effectively communicate with others, work with other trainers to develop effective classroom training skills and implement recommended improvements.Responsibilities:Oversee and administer various training programs including recurrent and new hire trainingSchedule training classes, organize course materials and present courses ensuring all training programs run smoothly and effectivelyWork with Management team and clients to identify training needs, review training material and processesSchedule and coordinate training for multiple, often times simultaneous, training sessions.Work with program/campaign trainers to help them develop effective classroom training skillsParticipate on Human Resources and company committeesImplement recommended improvementsParticipate in the agent level selection process by participatingPerform other duties as assigned including taking front line customer calls on a set schedule each monthWorking hours: 8:00 AM - 5:00 PMSkills:--Strong proficiency in Google Workspace or Microsoft Office applications--Strong verbal/written skills and ability to articulate complex issues in an easy to understand manner--Excellent presentation skills - ability to present ideas, concepts, concerns, and questions in a well thought out, positive, and professional manner--Excellent organizational and time management skills--Ability to effectively communicate with team members and managers of all levels--Ability to work independently in a dynamic fast paced atmosphere--Ability to maintain confidentiality--Flexibility to work various schedules in a 24/7 environment--High school diploma or equivalentEducation:High SchoolExperience:1-4 yearsQualifications:--Minimum 1+ year of training experience (call center, directory assistance, classroom computer-based, technical or help-desk preferred)--1-2 years of financial industry experience (any type of role within this industry will be considered)--Minimum 2+ years experience managing a team--Minimum 1+ year of call center experience--Flexibility to work various schedules in a 24/7 environment--High school diploma or equivalentFor immediate consideration please apply to this job on our website: spherion.com/charleston or email marybarrineau@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Join a company that appreciates your energy, drive and enthusiasm just as much as your skills. The majority of our directors and managers started their careers as frontline agents. And yes, we offer competitive salaries and benefits. But even better - it's our caring culture that defines who we are and why you'll want to become part of our family.As a Learning Services Specialist you will oversee and administer various training programs to ensure high levels of performance in our new call center in North Charleston, SC. The ideal candidate will have previous financial industry experience, strong project management skills, be proficient in MS Office Suite (Word, Excel, and PowerPoint), possess the ability to effectively communicate with others, work with other trainers to develop effective classroom training skills and implement recommended improvements.Responsibilities:Oversee and administer various training programs including recurrent and new hire trainingSchedule training classes, organize course materials and present courses ensuring all training programs run smoothly and effectivelyWork with Management team and clients to identify training needs, review training material and processesSchedule and coordinate training for multiple, often times simultaneous, training sessions.Work with program/campaign trainers to help them develop effective classroom training skillsParticipate on Human Resources and company committeesImplement recommended improvementsParticipate in the agent level selection process by participatingPerform other duties as assigned including taking front line customer calls on a set schedule each monthWorking hours: 8:00 AM - 5:00 PMSkills:--Strong proficiency in Google Workspace or Microsoft Office applications--Strong verbal/written skills and ability to articulate complex issues in an easy to understand manner--Excellent presentation skills - ability to present ideas, concepts, concerns, and questions in a well thought out, positive, and professional manner--Excellent organizational and time management skills--Ability to effectively communicate with team members and managers of all levels--Ability to work independently in a dynamic fast paced atmosphere--Ability to maintain confidentiality--Flexibility to work various schedules in a 24/7 environment--High school diploma or equivalentEducation:High SchoolExperience:1-4 yearsQualifications:--Minimum 1+ year of training experience (call center, directory assistance, classroom computer-based, technical or help-desk preferred)--1-2 years of financial industry experience (any type of role within this industry will be considered)--Minimum 2+ years experience managing a team--Minimum 1+ year of call center experience--Flexibility to work various schedules in a 24/7 environment--High school diploma or equivalentFor immediate consideration please apply to this job on our website: spherion.com/charleston or email marybarrineau@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

    Thank you for subscribing to your personalized job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.