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    1 job found in prattville, alabama

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        • Prattville, Alabama
        • Temp to Perm
        • $12.00 - $15.00 per hour
        • 9:00 AM - 5:00 PM
        Spherion is hiring immediately for skilled and experienced Bilingual Spanish/English Customer Service Representatives available to work in the River Region area!Responsibilities:- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents.- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.- Provide accurate, valid, and complete information by using the right methods/tools.- Provide exceptional service to all customers.- Manage incoming calls.- Identify and assess customer needs to achieve satisfaction.Working hours: 9:00 AM - 5:00 PMSkills:- Excellent listening skills and customer service excellence mindset- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skill.- Ability to multi-task, prioritize, and manage time effectively.- Effective reasoning skills.Willingness to learn new skills.Education:High SchoolExperience:0-1 yearsQualifications:**** MUST BE BILINGUAL ENGLISH/SPANISH ****- Previous CSR experience, preferably in a call center environment.- Excellent CSR and communications skills.- Must be able to pass a 10 panel drug screen and a criminal background check. Apply today and find a job YOU will love!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion is hiring immediately for skilled and experienced Bilingual Spanish/English Customer Service Representatives available to work in the River Region area!Responsibilities:- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents.- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.- Provide accurate, valid, and complete information by using the right methods/tools.- Provide exceptional service to all customers.- Manage incoming calls.- Identify and assess customer needs to achieve satisfaction.Working hours: 9:00 AM - 5:00 PMSkills:- Excellent listening skills and customer service excellence mindset- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skill.- Ability to multi-task, prioritize, and manage time effectively.- Effective reasoning skills.Willingness to learn new skills.Education:High SchoolExperience:0-1 yearsQualifications:**** MUST BE BILINGUAL ENGLISH/SPANISH ****- Previous CSR experience, preferably in a call center environment.- Excellent CSR and communications skills.- Must be able to pass a 10 panel drug screen and a criminal background check. Apply today and find a job YOU will love!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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