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      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking for a Benefits Specialist to join our State of Wisconsin client's Employer Services Section. This temporary position is responsible for working directly with retirees on health insurance changes, Medicare enrollment, processing accumulated sick leave credits, and processing sick leave escrow requests in addition to other items related to disability applications. If you possess strong attention to detail and thrive in a fast-paced environment, please apply today!This position follows a flexible remote/onsite hybrid model!Responsibilities:- Support retiree case managers- Research, answer, and resolve complicated questions and problems relating to our clients benefit programs and retirement programs- Explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members in an easy to understand format- Monitor and update changes to health insurance benefits. This includes changing how a retirees health insurance premiums are paid, assisting employers with benefits adjustments, and adjusting members monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages that they need when they need them- Ensure that retirees monthly payments are made timely and accuratelyWorking hours: 8:00 AM - 5:00 PMSkills:- Strong attention to detail is an essential quality in order to meet a large number of deadlines- Good phone presence including the ability to effectively communicate benefits options and other complex informationEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Background in insurance preferred- Ability to research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.)- Ability to use complex case management, customer relationship management, and benefits processing software- Ability to develop in-depth knowledge of the Wisconsin Statutes and Administrative Codes relating to the benefits administered by our client- Ability to maintain a high level of confidentiality Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking for a Benefits Specialist to join our State of Wisconsin client's Employer Services Section. This temporary position is responsible for working directly with retirees on health insurance changes, Medicare enrollment, processing accumulated sick leave credits, and processing sick leave escrow requests in addition to other items related to disability applications. If you possess strong attention to detail and thrive in a fast-paced environment, please apply today!This position follows a flexible remote/onsite hybrid model!Responsibilities:- Support retiree case managers- Research, answer, and resolve complicated questions and problems relating to our clients benefit programs and retirement programs- Explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members in an easy to understand format- Monitor and update changes to health insurance benefits. This includes changing how a retirees health insurance premiums are paid, assisting employers with benefits adjustments, and adjusting members monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages that they need when they need them- Ensure that retirees monthly payments are made timely and accuratelyWorking hours: 8:00 AM - 5:00 PMSkills:- Strong attention to detail is an essential quality in order to meet a large number of deadlines- Good phone presence including the ability to effectively communicate benefits options and other complex informationEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Background in insurance preferred- Ability to research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.)- Ability to use complex case management, customer relationship management, and benefits processing software- Ability to develop in-depth knowledge of the Wisconsin Statutes and Administrative Codes relating to the benefits administered by our client- Ability to maintain a high level of confidentiality Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $17.00 per hour
      • 8:00 AM - 7:00 PM
      Spherion, in partnership with American Family Insurance, is currently recruiting for a Customer Service Rep to work in the Salvage Department. This opportunity would be working on-site at their Regional Office located at 302 N. Walbridge Ave. This is a temporary assignment working between the hours of M-F 8am - 7pm. It is currently slated for 3 months with possible extension. Will need to be 100% vaccinated in order to start this role on-site.American Family has been protecting dreams for more than 90 years. They have made it their mission to ensure they are walking alongside their customers and communities as they work towards their next great chapter. How could you not want to be a part of that culture!Responsibilities:This position will mainly process outbound calls. They will be reaching out to banks and lienholders to obtain letters of guarantee. In addition, they will be going onto state websites & researching vehicle information. Interacting with customers over the phone. Contacting banks & lienholders for additional information and payoff amounts. Requesting, receiving and downloading into the file. Issuing payments. There is formal training. Higher level thought process.Working hours: 8:00 AM - 7:00 PMSkills:-Team Player-Customer service experience-Ability to work with dual monitors and work in multiple systems-Typing over 30wpmEducation:High SchoolExperience:1-4 yearsQualifications:-Insurance experience preferred-Financial experience preferred If you are an individual who enjoys making outbound calls with a consistent schedule and weekends off, this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with American Family Insurance, is currently recruiting for a Customer Service Rep to work in the Salvage Department. This opportunity would be working on-site at their Regional Office located at 302 N. Walbridge Ave. This is a temporary assignment working between the hours of M-F 8am - 7pm. It is currently slated for 3 months with possible extension. Will need to be 100% vaccinated in order to start this role on-site.American Family has been protecting dreams for more than 90 years. They have made it their mission to ensure they are walking alongside their customers and communities as they work towards their next great chapter. How could you not want to be a part of that culture!Responsibilities:This position will mainly process outbound calls. They will be reaching out to banks and lienholders to obtain letters of guarantee. In addition, they will be going onto state websites & researching vehicle information. Interacting with customers over the phone. Contacting banks & lienholders for additional information and payoff amounts. Requesting, receiving and downloading into the file. Issuing payments. There is formal training. Higher level thought process.Working hours: 8:00 AM - 7:00 PMSkills:-Team Player-Customer service experience-Ability to work with dual monitors and work in multiple systems-Typing over 30wpmEducation:High SchoolExperience:1-4 yearsQualifications:-Insurance experience preferred-Financial experience preferred If you are an individual who enjoys making outbound calls with a consistent schedule and weekends off, this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with our State of Wisconsin client, is looking for a Benefits Specialist! The Benefits Specialist will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to our client's benefit programs (health, life, disability and ICI) and retirement programs. If you are reliable and customer service oriented, please apply today!This position can be remote if desired following in-person training!Responsibilities:- Use knowledge learned through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members- Provide the information in an easy-to-understand format so members can make informed decisions- Analyze records to determine eligibility for benefits- Ensure that State and Local government employees and retirees have the insurance coverages they need and that retirees monthly payments are made timely and accurately- Monitor and update changes to health insurance benefits, including changing how a retiree's health insurance premiums are paid, as needed- Assist employers with benefit adjustments and adjusting members monthly payments as needed- Anticipate our clients members needs and exceed their expectationsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written, oral, and interpersonal skills required- Effective customer service techniques- Polite and professional phone presenceEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Ability to understand and communicate complex information- Ability to calculate estimated and final benefit amounts- Ability to research, interpret and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client administered programs- Apply state and federal tax laws and regulations pertaining to available benefits- Ability to participate and provide input regarding benefit policy and administrative rule- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.) - Ability to use complex case management, customer relationship management, and benefits processing software- Ability to maintain a high level of confidentiality Click the apply button in the top right hand corner to apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with our State of Wisconsin client, is looking for a Benefits Specialist! The Benefits Specialist will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to our client's benefit programs (health, life, disability and ICI) and retirement programs. If you are reliable and customer service oriented, please apply today!This position can be remote if desired following in-person training!Responsibilities:- Use knowledge learned through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members- Provide the information in an easy-to-understand format so members can make informed decisions- Analyze records to determine eligibility for benefits- Ensure that State and Local government employees and retirees have the insurance coverages they need and that retirees monthly payments are made timely and accurately- Monitor and update changes to health insurance benefits, including changing how a retiree's health insurance premiums are paid, as needed- Assist employers with benefit adjustments and adjusting members monthly payments as needed- Anticipate our clients members needs and exceed their expectationsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written, oral, and interpersonal skills required- Effective customer service techniques- Polite and professional phone presenceEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Ability to understand and communicate complex information- Ability to calculate estimated and final benefit amounts- Ability to research, interpret and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client administered programs- Apply state and federal tax laws and regulations pertaining to available benefits- Ability to participate and provide input regarding benefit policy and administrative rule- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.) - Ability to use complex case management, customer relationship management, and benefits processing software- Ability to maintain a high level of confidentiality Click the apply button in the top right hand corner to apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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