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    1 job found in roseland, new jersey

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        • Clifton, New Jersey
        • Permanent
        • $18.00 - $20.00 per hour
        • 9:00 AM - 6:00 PM
        A successful e-commerce company offering a wide range of high-quality furniture, strollers, car seats, clothing and more, is seeking a dedicated, empathetic, and personable Customer Service Representative to support customers. The goals of the Customer Service Representative are to make the customer's shopping experience simple, easy, and pleasurable.Responsibilities:-Interface directly with consumers via phone and email in a timely and professional manner to assess their needs-Monitor request orders, checking order status, and inventory availability-Handle the return of any damaged goods and make arrangements for replacement.-Facilitate the shipping of products, orchestrating deliveries to meet customer demand with no delays-Manage logistics such as schedule deliveries, route deliveries and direct trucks to destination.-Successfully manipulate multiple software systems throughout the day to meet customer needsWorking hours: 9:00 AM - 6:00 PMSkills:-Sharp Microsoft Office skills (Excel, Word, PowerPoint)-Ability to manage multiple screens-Ability to multitask and toggle between screens-Solid work ethic and the ability to empathize with customers-Adaptability, patience, and problem solving -Experience with Inventory Management Systems and/or Client Relationship Management systems is a plusEducation:No Degree RequiredExperience:1-4 yearsQualifications:Customer management/service experience required.Advanced Excel. Proficient in Word and Power Point.Experience with CRM software preferred.Proven problem-solving skills.Keen sense of continuous improvement.Excellent verbal and written communication skills. To be considered for this outstanding opportunity, apply directly and upload a copy of your resume in Word format.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        A successful e-commerce company offering a wide range of high-quality furniture, strollers, car seats, clothing and more, is seeking a dedicated, empathetic, and personable Customer Service Representative to support customers. The goals of the Customer Service Representative are to make the customer's shopping experience simple, easy, and pleasurable.Responsibilities:-Interface directly with consumers via phone and email in a timely and professional manner to assess their needs-Monitor request orders, checking order status, and inventory availability-Handle the return of any damaged goods and make arrangements for replacement.-Facilitate the shipping of products, orchestrating deliveries to meet customer demand with no delays-Manage logistics such as schedule deliveries, route deliveries and direct trucks to destination.-Successfully manipulate multiple software systems throughout the day to meet customer needsWorking hours: 9:00 AM - 6:00 PMSkills:-Sharp Microsoft Office skills (Excel, Word, PowerPoint)-Ability to manage multiple screens-Ability to multitask and toggle between screens-Solid work ethic and the ability to empathize with customers-Adaptability, patience, and problem solving -Experience with Inventory Management Systems and/or Client Relationship Management systems is a plusEducation:No Degree RequiredExperience:1-4 yearsQualifications:Customer management/service experience required.Advanced Excel. Proficient in Word and Power Point.Experience with CRM software preferred.Proven problem-solving skills.Keen sense of continuous improvement.Excellent verbal and written communication skills. To be considered for this outstanding opportunity, apply directly and upload a copy of your resume in Word format.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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