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    3 jobs found in little rock, arkansas

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      • Little Rock, Arkansas
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 4:30 PM
      Oversee the day-to-day work order management of the ISG business network throughout an assigned base of sub-contracted partners. Provide support to the dealer partners through coaching, training, and problem solving. Additionally, the position is responsible to assist the manager with development, analysis, training, and strategy implementation. Develop professional working relationships with assigned fulfillment partners, connecting with the key contacts of their business. Evaluate partners through any and all performance metrics. Liaise between fulfillment partners and Regional Manager to ensure timely and successful strategy execution.Responsibilities:-Login to phone queue during scheduled work hours to provide support to ISG Partner's customers and Fulfillment partners-Monitor daily service orders activities to ensure work orders are being scheduled, updated with current status, and completed on time-Knowledge of all ISG business partners and their needs for day-to-day operations for assigned fulfillment partners-Build and maintain strong, long-lasting partner relationships-Continuous measurement of partner performance metrics-Ongoing training and partner development-Enforce program requirements through constant communication-Make recommendations on process improvements, implementation and documentation with the goal to improve processes, procedures, effectiveness, and results-Ability to think critically-Develop and maintain positive working relationships with other team members within the department and throughout the organization-Report to management during scheduled meetings on any issues caused by partners that restrict their ability to perform to expected standards-All other duties as assigned by management-Regular and prompt attendance is a primary function and requirement for this positionWorking hours: 8:00 AM - 4:30 PMSkills:AccountabilityAchievement OrientedCommunicationComputer LiteracyCustomer FocusDelegating ResponsibilityDetail OrientedEthical/IntegrityGoal PlanningInitiativeInterpersonalLeadership SkillsProblem SolvingRelationship BuildingReliabilitySafety and SecurityTime ManagementEducation:High SchoolExperience:1-4 yearsQualifications:High School Graduate or General Education Degree (GED), preferredOne to two years related experience in a customer service roleComputer literate in a Microsoft Windows environment with the ability to learn new software and applicationMicrosoft Excel - Intermediate Level. Must have the ability to perform functions such as creating a spreadsheet, formatting a spreadsheet, using the formula bar to perform various functions, importing/exporting documents, and calculating numbers. Advanced Formula knowledge is preferredMicrosoft Outlook - Intermediate level. Must have the ability to perform functions such as composing, sending, forwarding and replying to messages, attaching computerized files, utilizing calendar and task reminders, viewing several calendars, sharing calendars, creating and sending meeting requests, and creating contact listsMicrosoft Word - Intermediate level. Must have the ability to perform functions such as composing, editing, naming and saving documents, formatting text, and printingInternet Explorer or other web browsers - Intermediate level. Must have the ability to perform functions such as navigating through websites via hyperlinks and searching websites using various search engines and boomerang searchesAccurate 10-Key by touch, alphanumericAccurate typing skills, approximately 30 words per minuteGeneral knowledge of how to use a calculator, scanner, copy machine, fax machine, printer, telephone and various standard office equipmentProficient in basic
      Oversee the day-to-day work order management of the ISG business network throughout an assigned base of sub-contracted partners. Provide support to the dealer partners through coaching, training, and problem solving. Additionally, the position is responsible to assist the manager with development, analysis, training, and strategy implementation. Develop professional working relationships with assigned fulfillment partners, connecting with the key contacts of their business. Evaluate partners through any and all performance metrics. Liaise between fulfillment partners and Regional Manager to ensure timely and successful strategy execution.Responsibilities:-Login to phone queue during scheduled work hours to provide support to ISG Partner's customers and Fulfillment partners-Monitor daily service orders activities to ensure work orders are being scheduled, updated with current status, and completed on time-Knowledge of all ISG business partners and their needs for day-to-day operations for assigned fulfillment partners-Build and maintain strong, long-lasting partner relationships-Continuous measurement of partner performance metrics-Ongoing training and partner development-Enforce program requirements through constant communication-Make recommendations on process improvements, implementation and documentation with the goal to improve processes, procedures, effectiveness, and results-Ability to think critically-Develop and maintain positive working relationships with other team members within the department and throughout the organization-Report to management during scheduled meetings on any issues caused by partners that restrict their ability to perform to expected standards-All other duties as assigned by management-Regular and prompt attendance is a primary function and requirement for this positionWorking hours: 8:00 AM - 4:30 PMSkills:AccountabilityAchievement OrientedCommunicationComputer LiteracyCustomer FocusDelegating ResponsibilityDetail OrientedEthical/IntegrityGoal PlanningInitiativeInterpersonalLeadership SkillsProblem SolvingRelationship BuildingReliabilitySafety and SecurityTime ManagementEducation:High SchoolExperience:1-4 yearsQualifications:High School Graduate or General Education Degree (GED), preferredOne to two years related experience in a customer service roleComputer literate in a Microsoft Windows environment with the ability to learn new software and applicationMicrosoft Excel - Intermediate Level. Must have the ability to perform functions such as creating a spreadsheet, formatting a spreadsheet, using the formula bar to perform various functions, importing/exporting documents, and calculating numbers. Advanced Formula knowledge is preferredMicrosoft Outlook - Intermediate level. Must have the ability to perform functions such as composing, sending, forwarding and replying to messages, attaching computerized files, utilizing calendar and task reminders, viewing several calendars, sharing calendars, creating and sending meeting requests, and creating contact listsMicrosoft Word - Intermediate level. Must have the ability to perform functions such as composing, editing, naming and saving documents, formatting text, and printingInternet Explorer or other web browsers - Intermediate level. Must have the ability to perform functions such as navigating through websites via hyperlinks and searching websites using various search engines and boomerang searchesAccurate 10-Key by touch, alphanumericAccurate typing skills, approximately 30 words per minuteGeneral knowledge of how to use a calculator, scanner, copy machine, fax machine, printer, telephone and various standard office equipmentProficient in basic
      • Little Rock, Arkansas
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 4:30 PM
      Customer service representative for Installation Services department.Responsibilities:This role will be on the phone a lotData entryWorking hours: 8:00 AM - 4:30 PMSkills:Solid phone presenceGood communication skillsData EntryEducation:High SchoolExperience:1-4 yearsQualifications:Skilled with alpha/numeric and Excel spreadsheets1 to 2 years of customer service experience Must be able to pass background check!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Customer service representative for Installation Services department.Responsibilities:This role will be on the phone a lotData entryWorking hours: 8:00 AM - 4:30 PMSkills:Solid phone presenceGood communication skillsData EntryEducation:High SchoolExperience:1-4 yearsQualifications:Skilled with alpha/numeric and Excel spreadsheets1 to 2 years of customer service experience Must be able to pass background check!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • North Little Rock, Arkansas
      • Temp to Perm
      • $15.00 per hour
      • 2:00 PM - 6:00 PM
      Provides administrative support for the facility. Duties include clerical, financial bookkeeping, general administration, customer service duties, and SAP purchasing and accounts payables.Responsibilities:-Answer phones, greet visitors, and pass out applications in a courteous manner-Open, sort and distribute mail-Prepare reports, letters, memos, presentations and special projects as directed-Prepare outgoing mail, Federal Express packages and send faxes as needed-Record product shipment and receipts-File company and associate paperwork-Assist with hiring, workers compensation administration, payroll and SAP software practices and processes-Order office and facility supplies as needed-Prepare reports of customer activities-Process accounts payable; retrieve and review all bills, obtain General Manager's approval, and mail appropriate documentation-Assist General Manager with budget preparation. Maintain all confidentiality of all documents, correspondence and communications-Promote a safe work environment through personal actions. Identify any safety concerns, as well as cost saving opportunities-SAP processing and recordkeeping-Customer Service Representative duties-Other duties as assignedWorking hours: 2:00 PM - 6:00 PMSkills:-High School Diploma or general education degree (GED) plus three years general office experience or equivalent combination of training and experience.-Experienced with SAP software, AS/400, and Microsoft Office (including Excel, PowerPoint and Word)-Good customer service skills-Typing speed of at least 30 words per minute-Strong organizational skills-Ability to communicate effectively with variety of individualsEducation:High SchoolExperience:1-4 yearsQualifications:While performing the essential functions of this job, the associate is frequently required to sit; hear or talk; use close vision; use hands to grasp, handle or feel objects; and type and manipulate controls.Associate is occasionally required to use distance vision, stand, kneel or crouch and lift up to 10 lbs. This is a part-time and as-needed position.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provides administrative support for the facility. Duties include clerical, financial bookkeeping, general administration, customer service duties, and SAP purchasing and accounts payables.Responsibilities:-Answer phones, greet visitors, and pass out applications in a courteous manner-Open, sort and distribute mail-Prepare reports, letters, memos, presentations and special projects as directed-Prepare outgoing mail, Federal Express packages and send faxes as needed-Record product shipment and receipts-File company and associate paperwork-Assist with hiring, workers compensation administration, payroll and SAP software practices and processes-Order office and facility supplies as needed-Prepare reports of customer activities-Process accounts payable; retrieve and review all bills, obtain General Manager's approval, and mail appropriate documentation-Assist General Manager with budget preparation. Maintain all confidentiality of all documents, correspondence and communications-Promote a safe work environment through personal actions. Identify any safety concerns, as well as cost saving opportunities-SAP processing and recordkeeping-Customer Service Representative duties-Other duties as assignedWorking hours: 2:00 PM - 6:00 PMSkills:-High School Diploma or general education degree (GED) plus three years general office experience or equivalent combination of training and experience.-Experienced with SAP software, AS/400, and Microsoft Office (including Excel, PowerPoint and Word)-Good customer service skills-Typing speed of at least 30 words per minute-Strong organizational skills-Ability to communicate effectively with variety of individualsEducation:High SchoolExperience:1-4 yearsQualifications:While performing the essential functions of this job, the associate is frequently required to sit; hear or talk; use close vision; use hands to grasp, handle or feel objects; and type and manipulate controls.Associate is occasionally required to use distance vision, stand, kneel or crouch and lift up to 10 lbs. This is a part-time and as-needed position.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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