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        • Reno, Nevada
        • Temporary
        • $15.50 - $16.00 per hour
        • 9:00 AM - 6:00 PM
        We have the immediate need for two care coordinators and 1 claims coordinator. 9am-6pm PST. Care Coordinators need to have strong attention to detail for this assignment as they will be working on a pilot project. Bilingual a plus but not mandatoryThe Claims Advocate role serves as a liaison between plan members, providers and health insurance companies to get claims issues resolved. The Claims Advocate handles the communication and paperwork with a health insurance carrier and provides members and their families with an experienced insurance liaison to review bills and insurance coverage and to provide a report on potential savings. The Claims Advocate will provide support for plan members and appeal on behalf of members.Responsibilities:Providing effective and timely customer service for members, providers, insurer and clientEnsuring timely follow-up on member requests for accounts to be reviewedOrganization of health insurance paperworkAudit hospital and provider chargesReview medical bills and determine proper paymentNegotiation with providers on plan member balancesChallenging denials of claims by the insurance companyContacting providers and insurance companies to resolve claim concernsAssisting with understanding of explanation of benefits (EOBs)Enabling members to get the errors fixed and recoup or lower their expenses by resolving their:medical billsdenied medical claimsmedical letters of appealAnalyzing and identifying trends and patterns related to member billing complaintsCollaborate with peers across functionsUnderstand the evolving business requirements and adapt the operational processes to meet those requirementsModel a culture reflective of our Core Company Values; gain and maintain a thorough understanding of the Patient Care Team policies, processes, software, etc.Working hours: 9:00 AM - 6:00 PMSkills:Proven track record of driving measurable efficiency resultsPassion for providing supportMedical billing/coding certification (CPC) preferredCurrently this is an in office/non-remote roleEducation:No Degree RequiredExperience:1-4 yearsQualifications:Prior work experience in a claims advocate role strongly preferredExperience in health insurance claims adjudication, medical billing/codingHighly effective communication, problem resolution and organizational skillsDemonstrated ability to meet goals in a rapidly changing environmentExcellent data and overall analytical skills Positions are currently in office. Company is nationally recognized healthcare integration office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have the immediate need for two care coordinators and 1 claims coordinator. 9am-6pm PST. Care Coordinators need to have strong attention to detail for this assignment as they will be working on a pilot project. Bilingual a plus but not mandatoryThe Claims Advocate role serves as a liaison between plan members, providers and health insurance companies to get claims issues resolved. The Claims Advocate handles the communication and paperwork with a health insurance carrier and provides members and their families with an experienced insurance liaison to review bills and insurance coverage and to provide a report on potential savings. The Claims Advocate will provide support for plan members and appeal on behalf of members.Responsibilities:Providing effective and timely customer service for members, providers, insurer and clientEnsuring timely follow-up on member requests for accounts to be reviewedOrganization of health insurance paperworkAudit hospital and provider chargesReview medical bills and determine proper paymentNegotiation with providers on plan member balancesChallenging denials of claims by the insurance companyContacting providers and insurance companies to resolve claim concernsAssisting with understanding of explanation of benefits (EOBs)Enabling members to get the errors fixed and recoup or lower their expenses by resolving their:medical billsdenied medical claimsmedical letters of appealAnalyzing and identifying trends and patterns related to member billing complaintsCollaborate with peers across functionsUnderstand the evolving business requirements and adapt the operational processes to meet those requirementsModel a culture reflective of our Core Company Values; gain and maintain a thorough understanding of the Patient Care Team policies, processes, software, etc.Working hours: 9:00 AM - 6:00 PMSkills:Proven track record of driving measurable efficiency resultsPassion for providing supportMedical billing/coding certification (CPC) preferredCurrently this is an in office/non-remote roleEducation:No Degree RequiredExperience:1-4 yearsQualifications:Prior work experience in a claims advocate role strongly preferredExperience in health insurance claims adjudication, medical billing/codingHighly effective communication, problem resolution and organizational skillsDemonstrated ability to meet goals in a rapidly changing environmentExcellent data and overall analytical skills Positions are currently in office. Company is nationally recognized healthcare integration office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Reno, Nevada
        • Temporary
        • $16.00 - $16.50 per hour
        • 8:00 AM - 5:00 PM
        Work from home visit care coordinator positions for digital healthcare company that serves as the personal healthcare assistant for over 5 millions members across the country.- Seeking highly empathetic and friendly individuals who are looking to help make a real difference in people's lives.- Customer care coordinators are on the front lines of patient care.Responsibilities:Find members high quality providers for in person (and virtual) visits.Receive referrals from other division, and then research and find best options for members to set them up with healthcare provider optionsMost communication is done through email communicationSet up visits with healthcare providers if requestedBalance velocity and quality performance targets with delighting membersWorking hours: 8:00 AM - 5:00 PMSkills:Task orientedExcellent phone skillsGood email communication skillsAbility to work in fast paced environmentDetail orientedProblem solving, and communication skills.Education:No Degree RequiredExperience:4-7 yearsQualifications:Previous customer service, call center, or previous medical office experience of 3 or more years.Ability to work from home, customer will provide IT setup.Background check required Work from home opportunity.?? Seasonal position, but with chance to go temp to perm.?? Positions start as soon as candidates can be qualified and IT setup provisioned.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Work from home visit care coordinator positions for digital healthcare company that serves as the personal healthcare assistant for over 5 millions members across the country.- Seeking highly empathetic and friendly individuals who are looking to help make a real difference in people's lives.- Customer care coordinators are on the front lines of patient care.Responsibilities:Find members high quality providers for in person (and virtual) visits.Receive referrals from other division, and then research and find best options for members to set them up with healthcare provider optionsMost communication is done through email communicationSet up visits with healthcare providers if requestedBalance velocity and quality performance targets with delighting membersWorking hours: 8:00 AM - 5:00 PMSkills:Task orientedExcellent phone skillsGood email communication skillsAbility to work in fast paced environmentDetail orientedProblem solving, and communication skills.Education:No Degree RequiredExperience:4-7 yearsQualifications:Previous customer service, call center, or previous medical office experience of 3 or more years.Ability to work from home, customer will provide IT setup.Background check required Work from home opportunity.?? Seasonal position, but with chance to go temp to perm.?? Positions start as soon as candidates can be qualified and IT setup provisioned.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Reno, Nevada
        • Temporary
        • $15.50 per hour
        • 8:00 AM - 5:00 PM
        Work from home opportunity for digital healthcare company that serves as the personal healthcare assistant for over 5 millions members across the country.- Seeking excellent communicators who will represent the missions of relentlessly representing members by tracking down vital medical records.- If you are a highly driven and organized professional, with a strong interest in making a real difference to people, we want to hear from you.- High volume of data entry work.- Fast paced.Responsibilities:High volume data entry positionFast paced, plenty of multi taskingVery little phone involvement, most communication is done via email.Working hours: 8:00 AM - 5:00 PMSkills:Good data entry skills, high volume, fast pacedDetail orientedAbility to handle a fast paced dynamic environment with competing prioritiesAbility to demonstrate good judgement to appropriately manage all scenariosFocus on continuous improvement, constantly questioning how and why we do things and suggest alternatives that improve the customer experience, efficiency, etc.Great problem solving skills, ability to identify doctors and locations the patient has been to with minimal lead informationEducation:No Degree RequiredExperience:1-4 yearsQualifications:Ability to work from home, IT setup will be provided. Good data entry skillsAbility to work on multiple technology platforms a plusAbility to multi task in fast paced environmentBackground check required, can start pending. Good work from home opportunity for high volume data entry assignment.?? Seasonal position but with a chance to go perm.?? Positions start as soon as candidates can be qualified and IT setup provisioned.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Work from home opportunity for digital healthcare company that serves as the personal healthcare assistant for over 5 millions members across the country.- Seeking excellent communicators who will represent the missions of relentlessly representing members by tracking down vital medical records.- If you are a highly driven and organized professional, with a strong interest in making a real difference to people, we want to hear from you.- High volume of data entry work.- Fast paced.Responsibilities:High volume data entry positionFast paced, plenty of multi taskingVery little phone involvement, most communication is done via email.Working hours: 8:00 AM - 5:00 PMSkills:Good data entry skills, high volume, fast pacedDetail orientedAbility to handle a fast paced dynamic environment with competing prioritiesAbility to demonstrate good judgement to appropriately manage all scenariosFocus on continuous improvement, constantly questioning how and why we do things and suggest alternatives that improve the customer experience, efficiency, etc.Great problem solving skills, ability to identify doctors and locations the patient has been to with minimal lead informationEducation:No Degree RequiredExperience:1-4 yearsQualifications:Ability to work from home, IT setup will be provided. Good data entry skillsAbility to work on multiple technology platforms a plusAbility to multi task in fast paced environmentBackground check required, can start pending. Good work from home opportunity for high volume data entry assignment.?? Seasonal position but with a chance to go perm.?? Positions start as soon as candidates can be qualified and IT setup provisioned.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Reno, Nevada
        • Temp to Perm
        • $15.00 per hour
        • 8:00 AM - 4:30 PM
        Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin mid June.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin mid June.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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