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      • Salt Lake City, Utah
      • Temporary
      • $16.47 per hour
      • 7:30 AM - 6:30 PM (Various Shifts Available)
      We are looking for rockstar customer representatives for a temporary work from home assignment. Shipping is picking up due to the holiday's and we need help in our customer service department. Track packages, handle customer questions, reporting and more!Responsibilities:Duties may include maintaining ongoing relationships with existing accounts, providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies to determine customer incentives and developing and preparing proposals for customer leads for account executives. Additional duties may include distributing mail, filing, faxing, duplicating, processing forms, typing, preparing reports and auditing documents.Working hours: 7:30 AM - 6:30 PM (Various Shifts Available)Skills:Ability to type 30 WPMExperience in contact center helpfulCustomer service skillsAbility to learn independently with guided e-learning materialssound reasoning and cognitive understanding of materialsEducation:No Degree RequiredExperience:1-4 yearsQualifications:Must be at least 18 years oldAt least 1 year customer service experiencecomputer skillsSound judgement and critical thinkingActive personal cell phone number (Must be a Smart Phone: Android & IOS) Will be used to install soft token on personal device as well as initial tech support calls. purposes. o iPhone / Requires iOS 11.0 or later o Android / Requires 6.0 and upMust have dependable WIFI/ Internet service This is project for 2-3 months, but could extend.To apply, we must have a updated resume - apply today by emailing me your resume at brendagarcia@spherion.comText - HOME to 801-261-8880Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for rockstar customer representatives for a temporary work from home assignment. Shipping is picking up due to the holiday's and we need help in our customer service department. Track packages, handle customer questions, reporting and more!Responsibilities:Duties may include maintaining ongoing relationships with existing accounts, providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies to determine customer incentives and developing and preparing proposals for customer leads for account executives. Additional duties may include distributing mail, filing, faxing, duplicating, processing forms, typing, preparing reports and auditing documents.Working hours: 7:30 AM - 6:30 PM (Various Shifts Available)Skills:Ability to type 30 WPMExperience in contact center helpfulCustomer service skillsAbility to learn independently with guided e-learning materialssound reasoning and cognitive understanding of materialsEducation:No Degree RequiredExperience:1-4 yearsQualifications:Must be at least 18 years oldAt least 1 year customer service experiencecomputer skillsSound judgement and critical thinkingActive personal cell phone number (Must be a Smart Phone: Android & IOS) Will be used to install soft token on personal device as well as initial tech support calls. purposes. o iPhone / Requires iOS 11.0 or later o Android / Requires 6.0 and upMust have dependable WIFI/ Internet service This is project for 2-3 months, but could extend.To apply, we must have a updated resume - apply today by emailing me your resume at brendagarcia@spherion.comText - HOME to 801-261-8880Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Salt Lake City, Utah
      • Permanent
      • $14.00 per hour
      • 7:00 AM - 7:00 PM (Various Shifts Available)
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Salt Lake City, Utah
      • Temp to Perm
      • $15.50 - $17.00 per hour
      • 5:00 AM - 7:00 PM
      Are you familiar with online banking? Have you paid a bill online? Are you a rockstar customer service agent? We're hiring for inbound banking customer service employees and would love you to be considered.Pay: $15.50-17.00/hr DOE.Schedule: Banking hours day shift - M-F with rotating SaturdayYou'll be taking inbound phone calls assisting callers by verifying their account details, assisting with login questions and troubleshooting, answering general banking questions and providing amazing customer service with a smile. We have a casual environment, your own desk (YES! We're maintaining social distancing) and opportunities for growth!Responsibilities:Customer service experience required - at least 6 monthsContact center experience preferredComputer skills are a must - you'll be navigating multiple systems.Working hours: 5:00 AM - 7:00 PMSkills:Comfortable navigating computers while talkingAbility to navigate and learn multiple computer systemsProvide world class customer serviceWork from home opportunities available as soon as after training for the most qualified talent - available at 90 days for everyone!Education:High SchoolExperience:1-4 yearsQualifications:Ability to type 35 WPMMust be at least 18Obtained a high school education or greaterA minimum of 1 year customer service experience Ideally in an contact center.Ability to arrive on-time daily for work and work the duration of your shift. Call or text BANK to 801-261-8880 to apply quickly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you familiar with online banking? Have you paid a bill online? Are you a rockstar customer service agent? We're hiring for inbound banking customer service employees and would love you to be considered.Pay: $15.50-17.00/hr DOE.Schedule: Banking hours day shift - M-F with rotating SaturdayYou'll be taking inbound phone calls assisting callers by verifying their account details, assisting with login questions and troubleshooting, answering general banking questions and providing amazing customer service with a smile. We have a casual environment, your own desk (YES! We're maintaining social distancing) and opportunities for growth!Responsibilities:Customer service experience required - at least 6 monthsContact center experience preferredComputer skills are a must - you'll be navigating multiple systems.Working hours: 5:00 AM - 7:00 PMSkills:Comfortable navigating computers while talkingAbility to navigate and learn multiple computer systemsProvide world class customer serviceWork from home opportunities available as soon as after training for the most qualified talent - available at 90 days for everyone!Education:High SchoolExperience:1-4 yearsQualifications:Ability to type 35 WPMMust be at least 18Obtained a high school education or greaterA minimum of 1 year customer service experience Ideally in an contact center.Ability to arrive on-time daily for work and work the duration of your shift. Call or text BANK to 801-261-8880 to apply quickly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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