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    1 job found in Gilbert, South Carolina

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      • Columbia, South Carolina
      • Temporary
      • $19.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is partnering with a Fortune 500 health services company in search of a Customer Service Specialist. 6 month contract with potential for contract extension.Responsibilities:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client???s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers??? service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Working hours: 8:00 AM - 5:00 PMSkills:Verbal and written communication skillsAttention to detailCustomer service skills and interpersonal skillsAbility to work independently and manage one's timeAbility to accurately document and record customer/client informationPrevious experience with computer applications, such as MS Outlook or data entry softwareEducation:High SchoolExperience:0-1 yearsQualifications:High school diploma or GED preferred0-2 years customer service related experience required Apply today for IMMEDIATE considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is partnering with a Fortune 500 health services company in search of a Customer Service Specialist. 6 month contract with potential for contract extension.Responsibilities:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client???s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers??? service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Working hours: 8:00 AM - 5:00 PMSkills:Verbal and written communication skillsAttention to detailCustomer service skills and interpersonal skillsAbility to work independently and manage one's timeAbility to accurately document and record customer/client informationPrevious experience with computer applications, such as MS Outlook or data entry softwareEducation:High SchoolExperience:0-1 yearsQualifications:High school diploma or GED preferred0-2 years customer service related experience required Apply today for IMMEDIATE considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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