Spherion has partnered with a local company in College Station to hire a Customer Service Representative.Responsibilities:Taking calls from customers and ask what their needing assistance with- type it in, collect payment, schedule on calendarCommunicating with customers through various channelsMaintaining a positive, empathetic, and professional attitude toward customers at all timesMaintaining solid customer relationships by handling questions and concerns with speed and professionalismWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skillsTech SavyExperience in Excel and WordEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma, general education degree, or equivalent2+ years previous experience in similar role Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a local company in College Station to hire a Customer Service Representative.Responsibilities:Taking calls from customers and ask what their needing assistance with- type it in, collect payment, schedule on calendarCommunicating with customers through various channelsMaintaining a positive, empathetic, and professional attitude toward customers at all timesMaintaining solid customer relationships by handling questions and concerns with speed and professionalismWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skillsTech SavyExperience in Excel and WordEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma, general education degree, or equivalent2+ years previous experience in similar role Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has a client seeking a Call Center Representative. This is not a traditional call center as this person will be sitting up front in a glass cubicle answering phones, assisting with covering the front desk and interacting with customers.Responsibilities:Assisting customers that come into the officeIdentify customers needs, clarify information, and issue resolutions Build sustainable relationships and engage customers by taking the extra mileFollow-up on customer callsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in a customer support roleStrong phone and verbal communication skills along with active listeningProfessional phone etiquetteEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or Equivalent Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has a client seeking a Call Center Representative. This is not a traditional call center as this person will be sitting up front in a glass cubicle answering phones, assisting with covering the front desk and interacting with customers.Responsibilities:Assisting customers that come into the officeIdentify customers needs, clarify information, and issue resolutions Build sustainable relationships and engage customers by taking the extra mileFollow-up on customer callsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in a customer support roleStrong phone and verbal communication skills along with active listeningProfessional phone etiquetteEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or Equivalent Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institutionResponsibilities:.WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)Ensures accurate, compliant and timely registration of new patients to ensure optimal service and facilitate financial reimbursement. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules an appointment for the patient or family member with a financial counselor if appropriate.Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests.Communicates appointment details and any required preparation for testing along with necessary paperwork and payment to facilitate on time arrival, appointment preparedness and optimal reimbursement.Writes clerical and clinical patient related messages from patients, family members and other healthcare professionals to administrative and provider staff. Identifies emergent patient situations based on caller information and coordinates immediate triage. Responsible for calming upset callers by providing a composed and professional demeanor and is able to identify and escalate priority issues for resolution. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.KNOWLEDGE, SKILLS AND ABILITIESExcellent interpersonal and communication (oral and written)Working hours: 8:00 AM - 5:00 PMSkills:skillsExcellent data entry, numeric, typing and computer navigational skillsExperience in a call center, customer service and/or healthcare settingKnowledge of customer service principles and practicesKnowledge of call center telephony and technologyAbility to quickly assess a request, use electronic and paper resource materials and correctly respond to a customerComfortable working in a fast paced constantly changing stressful environmentMINIMUMEducation:High SchoolExperience:0-1 yearsQualifications:REQUIREMENTS ADDENDUMMust pass PSS or CCS training program and successfully complete competency exam to maintain position.Experience Preference: Prior customer service experience is strongly preferred Apply at spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institutionResponsibilities:.WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)Ensures accurate, compliant and timely registration of new patients to ensure optimal service and facilitate financial reimbursement. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules an appointment for the patient or family member with a financial counselor if appropriate.Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests.Communicates appointment details and any required preparation for testing along with necessary paperwork and payment to facilitate on time arrival, appointment preparedness and optimal reimbursement.Writes clerical and clinical patient related messages from patients, family members and other healthcare professionals to administrative and provider staff. Identifies emergent patient situations based on caller information and coordinates immediate triage. Responsible for calming upset callers by providing a composed and professional demeanor and is able to identify and escalate priority issues for resolution. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.KNOWLEDGE, SKILLS AND ABILITIESExcellent interpersonal and communication (oral and written)Working hours: 8:00 AM - 5:00 PMSkills:skillsExcellent data entry, numeric, typing and computer navigational skillsExperience in a call center, customer service and/or healthcare settingKnowledge of customer service principles and practicesKnowledge of call center telephony and technologyAbility to quickly assess a request, use electronic and paper resource materials and correctly respond to a customerComfortable working in a fast paced constantly changing stressful environmentMINIMUMEducation:High SchoolExperience:0-1 yearsQualifications:REQUIREMENTS ADDENDUMMust pass PSS or CCS training program and successfully complete competency exam to maintain position.Experience Preference: Prior customer service experience is strongly preferred Apply at spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is seeking a Customer Service Associate III for the College Station area.Responsibilities:Providing administrative, organizational, data entry, data verification, accounting, and customer service skillsThe Customer Service Associate is responsible for all housing assignments and billing for different contracted semesters using software. Other duties include serving as an information resource to all students, parents, guests, and colleagues who call, visit, and communicate with the officeWorking hours: 8:00 AM - 5:00 PMSkills:Excellent technology skillsPositive attitudeGreat communication skillsFriendly attitudeEducation:High SchoolExperience:4-7 yearsQualifications:High School Diploma or GED, or any equivalent combination of education and experience.Five years in general office or clerical work. Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is seeking a Customer Service Associate III for the College Station area.Responsibilities:Providing administrative, organizational, data entry, data verification, accounting, and customer service skillsThe Customer Service Associate is responsible for all housing assignments and billing for different contracted semesters using software. Other duties include serving as an information resource to all students, parents, guests, and colleagues who call, visit, and communicate with the officeWorking hours: 8:00 AM - 5:00 PMSkills:Excellent technology skillsPositive attitudeGreat communication skillsFriendly attitudeEducation:High SchoolExperience:4-7 yearsQualifications:High School Diploma or GED, or any equivalent combination of education and experience.Five years in general office or clerical work. Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a local company seeking a Call Center Representative in College Station Tx.Responsibilities:Process select financial aid program fundsAssists with the review, revision, and interpretation of complex rules, regulations, procedures, and policies relating to specific programs, scholarships, and team specialty area(s)Respond to varied questions that may require researching and consolidating data regarding scholarships, and specialized programsWorking hours: 8:00 AM - 5:00 PMSkills:Able to explain complex informationReliableWorking knowledge of word processing, spreadsheet and/or data entry applicationsAbility to multi-task and work cooperatively with othersEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or any equivalent combination of education and experienceThree years in general office or clerical work Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a local company seeking a Call Center Representative in College Station Tx.Responsibilities:Process select financial aid program fundsAssists with the review, revision, and interpretation of complex rules, regulations, procedures, and policies relating to specific programs, scholarships, and team specialty area(s)Respond to varied questions that may require researching and consolidating data regarding scholarships, and specialized programsWorking hours: 8:00 AM - 5:00 PMSkills:Able to explain complex informationReliableWorking knowledge of word processing, spreadsheet and/or data entry applicationsAbility to multi-task and work cooperatively with othersEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or any equivalent combination of education and experienceThree years in general office or clerical work Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.