Interested in Joining a highly specialized, national consumer lender that funds customer loans and helps strategic business partners and independent home improvement contractors increase sales on home remodeling, and energy-saving products and services?Then this could be a great opportunity for you!We are looking for Experienced Call Center Representatives in the following capacities:-Collections-Quality Assurance-Loan Processing-Customer Service RepresentativesResponsibilities:-Provide inbound and outbound telephone support to contractors and program sponsors-Explain processes and procedures of using the bank?s loan programs-Provide credit decisions, status updates, and other information regarding specific applicants-Update and send applications to other departments-Document interactions with contractors and program sponsors-Provide user support for various websites-Walk contractors and program sponsors through online processes-Miscellaneous projects or tasks as assignedWorking hours: 6:00 AM - 7:00 PM (Various Shifts Available)Skills:The representative must:-Project a smile in their voice-Be excited to serve and help the contractor or sponsor-Be confident; have an excellent attention to detail in all responsibilities-Meet defined productivity requirementsEducation:High SchoolExperience:1-4 yearsQualifications:-MINIMUM 6 months prior CALL CENTER experience, with preference of 1-2 years-High School Diploma-Clean Criminal Background-Must be able to pass a Drug Screen-Bilingual English/Spanish preferred but not required Are you ready to take the first step to join the team?Send us your resume NOW!Give us a call with any questions or text "BANK" to 801-519-5093 and we will reach out to you!*RESUME REQUIRED - Be ready to provide this information*Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Interested in Joining a highly specialized, national consumer lender that funds customer loans and helps strategic business partners and independent home improvement contractors increase sales on home remodeling, and energy-saving products and services?Then this could be a great opportunity for you!We are looking for Experienced Call Center Representatives in the following capacities:-Collections-Quality Assurance-Loan Processing-Customer Service RepresentativesResponsibilities:-Provide inbound and outbound telephone support to contractors and program sponsors-Explain processes and procedures of using the bank?s loan programs-Provide credit decisions, status updates, and other information regarding specific applicants-Update and send applications to other departments-Document interactions with contractors and program sponsors-Provide user support for various websites-Walk contractors and program sponsors through online processes-Miscellaneous projects or tasks as assignedWorking hours: 6:00 AM - 7:00 PM (Various Shifts Available)Skills:The representative must:-Project a smile in their voice-Be excited to serve and help the contractor or sponsor-Be confident; have an excellent attention to detail in all responsibilities-Meet defined productivity requirementsEducation:High SchoolExperience:1-4 yearsQualifications:-MINIMUM 6 months prior CALL CENTER experience, with preference of 1-2 years-High School Diploma-Clean Criminal Background-Must be able to pass a Drug Screen-Bilingual English/Spanish preferred but not required Are you ready to take the first step to join the team?Send us your resume NOW!Give us a call with any questions or text "BANK" to 801-519-5093 and we will reach out to you!*RESUME REQUIRED - Be ready to provide this information*Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We have a new opening for Banking Customer Service in South Jordan, UT starting on 7/19/2021. We're looking for individuals who have longevity in their jobs and looking for a career. Weekly Pay - Long Term. Apply today! Pay: $19.17Duration: At least a 6 months temp-hireHours: Must be flexible to work a shift Mon-Sun 6AM-10PMResponsibilities:This role will ONLY be remote for the first 3 week of training before moving back on-site for full-time employment. Applicants will also need to have the proper remote capabilities Remote capabilities = a functioning computer (laptop or desktop ? MAC or PC), reliable high speed internet, quiet workspace, and a phone line.Working hours: 6:00 AM - 10:00 PM (Various Shifts Available)Skills:Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Morgan Stanley Cash Management products and services, Morgan Stanley Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.- Ability to contribute in a fast paced, team-oriented environment.- Aptitude to multi-task and adjust quickly to change in a busy financial service centerEducation:High SchoolExperience:1-4 yearsQualifications:Preference for 1 of the following criteria:? College Degree? Previous contact center experience Text- SoJo to 801-261-8880 or email your resume to angiejohnson@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We have a new opening for Banking Customer Service in South Jordan, UT starting on 7/19/2021. We're looking for individuals who have longevity in their jobs and looking for a career. Weekly Pay - Long Term. Apply today! Pay: $19.17Duration: At least a 6 months temp-hireHours: Must be flexible to work a shift Mon-Sun 6AM-10PMResponsibilities:This role will ONLY be remote for the first 3 week of training before moving back on-site for full-time employment. Applicants will also need to have the proper remote capabilities Remote capabilities = a functioning computer (laptop or desktop ? MAC or PC), reliable high speed internet, quiet workspace, and a phone line.Working hours: 6:00 AM - 10:00 PM (Various Shifts Available)Skills:Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Morgan Stanley Cash Management products and services, Morgan Stanley Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.- Ability to contribute in a fast paced, team-oriented environment.- Aptitude to multi-task and adjust quickly to change in a busy financial service centerEducation:High SchoolExperience:1-4 yearsQualifications:Preference for 1 of the following criteria:? College Degree? Previous contact center experience Text- SoJo to 801-261-8880 or email your resume to angiejohnson@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you familiar with online banking? Have you paid a bill online? Are you a rockstar customer service agent? We're hiring for inbound banking customer service employees and would love you to be considered.Pay: $15.50-17.00/hr DOE.Schedule: Banking hours day shift - M-F with rotating SaturdayYou'll be taking inbound phone calls assisting callers by verifying their account details, assisting with login questions and troubleshooting, answering general banking questions and providing amazing customer service with a smile. We have a casual environment, your own desk (YES! We're maintaining social distancing) and opportunities for growth!Responsibilities:Customer service experience required - at least 6 monthsContact center experience preferredComputer skills are a must - you'll be navigating multiple systems.Work from home opportunities available as soon as after training for the most qualified talent - available at 90 days for everyone!Working hours: 5:00 AM - 7:00 PMSkills:Comfortable navigating computers while talkingAbility to navigate and learn multiple computer systemsProvide world class customer serviceWork from home opportunities available as soon as after training for the most qualified talent - available at 90 days for everyone!Education:High SchoolExperience:1-4 yearsQualifications:Ability to type 35 WPMMust be at least 18Obtained a high school education or greaterA minimum of 1 year customer service experience Ideally in an contact center.Ability to arrive on-time daily for work and work the duration of your shift. Call or text BANK to 801-261-8880 to apply quickly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you familiar with online banking? Have you paid a bill online? Are you a rockstar customer service agent? We're hiring for inbound banking customer service employees and would love you to be considered.Pay: $15.50-17.00/hr DOE.Schedule: Banking hours day shift - M-F with rotating SaturdayYou'll be taking inbound phone calls assisting callers by verifying their account details, assisting with login questions and troubleshooting, answering general banking questions and providing amazing customer service with a smile. We have a casual environment, your own desk (YES! We're maintaining social distancing) and opportunities for growth!Responsibilities:Customer service experience required - at least 6 monthsContact center experience preferredComputer skills are a must - you'll be navigating multiple systems.Work from home opportunities available as soon as after training for the most qualified talent - available at 90 days for everyone!Working hours: 5:00 AM - 7:00 PMSkills:Comfortable navigating computers while talkingAbility to navigate and learn multiple computer systemsProvide world class customer serviceWork from home opportunities available as soon as after training for the most qualified talent - available at 90 days for everyone!Education:High SchoolExperience:1-4 yearsQualifications:Ability to type 35 WPMMust be at least 18Obtained a high school education or greaterA minimum of 1 year customer service experience Ideally in an contact center.Ability to arrive on-time daily for work and work the duration of your shift. Call or text BANK to 801-261-8880 to apply quickly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Be part of a company with the mission to accelerate the world's transition to sustainable energy by Offering a full suite of energy products that incorporates solar, storage, and grid services. As the world's only fully integrated sustainable energy company, we are at the vanguard of the world's inevitable shift towards a sustainable energy platform.**Must be able to work onsite and remotely** Equipment will be provided.Responsibilities:The Property and Title Agent will be responsible for coordinating a number of tasks to support the Teams within the department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations, often in difficult or challenging circumstances. Additionally, the candidate must have excellent problem-solving skills and be results-oriented to proactively manage and deliver to the expectations whilst protecting the interests of the Company and its investors.Working hours: 8:00 AM - 5:00 PMSkills:**- Customer and Sales Queries - Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process. Be pro-active and anticipate potential problems before they arise- Reassignment Folders - Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information- Audit and Close Folders - Review each case file before it is closed. Audit for accuracy and completeness and provide to Supervisor for review and approval- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database- Other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:*** Call center experience preferred or a college degree in a financial or business related field (or equivalent experience) preferred.* Highly organized and process oriented with the ability to handle multiple deadlines simultaneously* Excellent customer service and interpersonal skills* Calm and positive manner, ability to handle escalated or angry customers* Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office.* Outstanding written and verbal communication skills* Professional, calm, collaborative and positive demeanor* Flexible and adaptable, with the ability to adjust to different situations and process changes* Excellent written and verbal communication skills required* Excellent customer service skills required* Regular, reliable and predictable attendance required* Ability to work well with others in a collaborative team environment. APPLY HERE- or -Text AGENT to 801-519-5093Or just CALL us for Info or Appointments at 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Be part of a company with the mission to accelerate the world's transition to sustainable energy by Offering a full suite of energy products that incorporates solar, storage, and grid services. As the world's only fully integrated sustainable energy company, we are at the vanguard of the world's inevitable shift towards a sustainable energy platform.**Must be able to work onsite and remotely** Equipment will be provided.Responsibilities:The Property and Title Agent will be responsible for coordinating a number of tasks to support the Teams within the department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations, often in difficult or challenging circumstances. Additionally, the candidate must have excellent problem-solving skills and be results-oriented to proactively manage and deliver to the expectations whilst protecting the interests of the Company and its investors.Working hours: 8:00 AM - 5:00 PMSkills:**- Customer and Sales Queries - Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process. Be pro-active and anticipate potential problems before they arise- Reassignment Folders - Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information- Audit and Close Folders - Review each case file before it is closed. Audit for accuracy and completeness and provide to Supervisor for review and approval- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database- Other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:*** Call center experience preferred or a college degree in a financial or business related field (or equivalent experience) preferred.* Highly organized and process oriented with the ability to handle multiple deadlines simultaneously* Excellent customer service and interpersonal skills* Calm and positive manner, ability to handle escalated or angry customers* Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office.* Outstanding written and verbal communication skills* Professional, calm, collaborative and positive demeanor* Flexible and adaptable, with the ability to adjust to different situations and process changes* Excellent written and verbal communication skills required* Excellent customer service skills required* Regular, reliable and predictable attendance required* Ability to work well with others in a collaborative team environment. APPLY HERE- or -Text AGENT to 801-519-5093Or just CALL us for Info or Appointments at 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for bilingual, energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position with a training class starting on June 21st. However, you did need to live relatively close to Utah County to be eligible.Pay is $14.17/hr for bilingual candidates. Full-time schedule of 10am-6:30pm Monday-Friday. Part-time schedule of a 5-hour shift inside 12pm-7pm, Monday-Friday. You will get your schedule after completing 2-3 weeks of mandatory training which is 9am-2pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English required We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if it's a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for bilingual, energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position with a training class starting on June 21st. However, you did need to live relatively close to Utah County to be eligible.Pay is $14.17/hr for bilingual candidates. Full-time schedule of 10am-6:30pm Monday-Friday. Part-time schedule of a 5-hour shift inside 12pm-7pm, Monday-Friday. You will get your schedule after completing 2-3 weeks of mandatory training which is 9am-2pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English required We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if it's a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.