Join a team dedicated to helping individuals make the correct health care decisions and make a little extra spending money just in time for the holidays as a part-time Call Center Representative! Spherion, in partnership with our Madison West client, is hiring immediately for shifts starting in December.As a Call Center Representative, you will work in an open and well-lit call center environment taking calls from a queue in order to gather demographic information and assist individuals searching for a physician.This is a great opportunity with various shifts available. Monday and Tuesday are required days of work on all part-time shifts.If you are seeking additional hours, full-time shifts are also available.Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meet all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: Various Shifts AvailableSkills:- Ability to work within a fast-paced environment- Can type at least 30 wpm: testing requiredEducation:High SchoolExperience:1-4 yearsQualifications:- Previous experience working in a fast-paced customer focused setting- 1 year of call center or office experience Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Join a team dedicated to helping individuals make the correct health care decisions and make a little extra spending money just in time for the holidays as a part-time Call Center Representative! Spherion, in partnership with our Madison West client, is hiring immediately for shifts starting in December.As a Call Center Representative, you will work in an open and well-lit call center environment taking calls from a queue in order to gather demographic information and assist individuals searching for a physician.This is a great opportunity with various shifts available. Monday and Tuesday are required days of work on all part-time shifts.If you are seeking additional hours, full-time shifts are also available.Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meet all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: Various Shifts AvailableSkills:- Ability to work within a fast-paced environment- Can type at least 30 wpm: testing requiredEducation:High SchoolExperience:1-4 yearsQualifications:- Previous experience working in a fast-paced customer focused setting- 1 year of call center or office experience Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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