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      • Madison, Wisconsin
      • Temporary
      • $27.00 - $29.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is recruiting for a Communications Program Specialist to work within the Bureau of Benefits Policy! This position is responsible for coordinating program communications for high-profile benefits and program areas. If you have strong written and oral communication skills and previous administrative experience, please apply today!The PTO/paid holiday policy for this position mirrors the policy of the State of Wisconsin! Benefits will be discussed during the interview process.Responsibilities:- Serve as the lead for receiving, coordinating, and responding to general inquiries for NEMT and other assigned benefit and program areas- Coordinate all Transportation Advisory Councils including managing open meetings requirements and communications to the council- Serve as the central point for receiving and coordinating bureau controlled correspondence and tracking (CCTs)- Develop presentations, memos, and other communications as requested. Perform all internal editing, writing, and drafting for bureau level programs- Coordinate between stakeholders and DHS staff on assigned projects- Lead oversight of all bureau email inboxes (e.g. NEMT email inbox)- Lead member-centered messaging and communications for Bureau of Benefits Policy in partnership with the Communications team. Examples of member-centered messaging include NEMT benefit resource information, coordinating and leading member webinars, coordinating member issues from multiple entries, and providing timely and efficient responses- Serve as the web coordinator for the bureau, facilitate zoom meetings, and maintain the bureau's internal work web presenceWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and oral communications skills- Strong interpersonal skills, including demonstrated teamwork and collaboration skills- Ability to quickly acquire a competent working knowledge of systems and conceptsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in a related field required- Previous administrative experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is recruiting for a Communications Program Specialist to work within the Bureau of Benefits Policy! This position is responsible for coordinating program communications for high-profile benefits and program areas. If you have strong written and oral communication skills and previous administrative experience, please apply today!The PTO/paid holiday policy for this position mirrors the policy of the State of Wisconsin! Benefits will be discussed during the interview process.Responsibilities:- Serve as the lead for receiving, coordinating, and responding to general inquiries for NEMT and other assigned benefit and program areas- Coordinate all Transportation Advisory Councils including managing open meetings requirements and communications to the council- Serve as the central point for receiving and coordinating bureau controlled correspondence and tracking (CCTs)- Develop presentations, memos, and other communications as requested. Perform all internal editing, writing, and drafting for bureau level programs- Coordinate between stakeholders and DHS staff on assigned projects- Lead oversight of all bureau email inboxes (e.g. NEMT email inbox)- Lead member-centered messaging and communications for Bureau of Benefits Policy in partnership with the Communications team. Examples of member-centered messaging include NEMT benefit resource information, coordinating and leading member webinars, coordinating member issues from multiple entries, and providing timely and efficient responses- Serve as the web coordinator for the bureau, facilitate zoom meetings, and maintain the bureau's internal work web presenceWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and oral communications skills- Strong interpersonal skills, including demonstrated teamwork and collaboration skills- Ability to quickly acquire a competent working knowledge of systems and conceptsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in a related field required- Previous administrative experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $29.00 - $33.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a Communications Training Coordinator! This position performs division-wide training and outreach activities for the Department of Health Services - Division of Medicaid Services (DMS). As the Communications Training Coordinator, you will use live webinars and pre-recorded webinars to set up, conduct, and lead virtual training for all providers that participate in DMS programs.Responsibilities:- Project manage the timely drafting and completion of stakeholder training, outreach plans, and training materials using appropriate vehicles including training videos, PowerPoint presentations, websites, and podcasts- Maintain awareness of all ongoing and upcoming provider training and outreach- Support communications workgroups and develop and implement training plans- Serve as a training and outreach representative on other project workgroups to monitor and evaluate the training/outreach needs associated with each project and provide support in the development of desired communications- Coordinate with all levels of the Division to help ensure the accuracy and quality of all training and outreach- Work in collaboration with the communications section chief, other members of the DMS Communications Team, and contractors from the fiscal agent, to ensure the Divisions training plans and outreach adhere to Department styles and standards and support the Departments overall communications goals and objectives- Act as a liaison between Gainwell Training/Field Rep Team and DMS Communications- Assist with providing training and creating training material when needed- Create and maintain processes that will promote clarity within projects and evaluate the proper outreach for Provider Field RepresentativesWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and oral communication skills including the ability to communicate complex issues in a manner easily understood by a variety of individuals with diverse backgrounds- Ability to effectively produce training materials from the Department/Division for a wide range of stakeholder audiences- Ability to manage multiple complex communications projects simultaneously- Ability to work effectively in a group setting to develop policy and influence programs-either as a team member or as project lead when the situation requires- Ability to use appropriate and sensitive discretion in dealing with confidential situations and informationEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree required- Experience in managing web content using Drupal- Knowledge of training and outreach project planning and concepts- Knowledge of effective public speaking techniques- Knowledge of Medicaid program policy, including BadgerCare Plus, FoodShare, Long Term Services, and Supports- General knowledge of Department/division functions (and of agencies that interface with the Department)- Understanding of strategic planning techniques applicable to formulating and re-shaping training systems and information sharing processes to effectively and proactively deliver health and human services messages and information about the Department programs to various audiences Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a Communications Training Coordinator! This position performs division-wide training and outreach activities for the Department of Health Services - Division of Medicaid Services (DMS). As the Communications Training Coordinator, you will use live webinars and pre-recorded webinars to set up, conduct, and lead virtual training for all providers that participate in DMS programs.Responsibilities:- Project manage the timely drafting and completion of stakeholder training, outreach plans, and training materials using appropriate vehicles including training videos, PowerPoint presentations, websites, and podcasts- Maintain awareness of all ongoing and upcoming provider training and outreach- Support communications workgroups and develop and implement training plans- Serve as a training and outreach representative on other project workgroups to monitor and evaluate the training/outreach needs associated with each project and provide support in the development of desired communications- Coordinate with all levels of the Division to help ensure the accuracy and quality of all training and outreach- Work in collaboration with the communications section chief, other members of the DMS Communications Team, and contractors from the fiscal agent, to ensure the Divisions training plans and outreach adhere to Department styles and standards and support the Departments overall communications goals and objectives- Act as a liaison between Gainwell Training/Field Rep Team and DMS Communications- Assist with providing training and creating training material when needed- Create and maintain processes that will promote clarity within projects and evaluate the proper outreach for Provider Field RepresentativesWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and oral communication skills including the ability to communicate complex issues in a manner easily understood by a variety of individuals with diverse backgrounds- Ability to effectively produce training materials from the Department/Division for a wide range of stakeholder audiences- Ability to manage multiple complex communications projects simultaneously- Ability to work effectively in a group setting to develop policy and influence programs-either as a team member or as project lead when the situation requires- Ability to use appropriate and sensitive discretion in dealing with confidential situations and informationEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree required- Experience in managing web content using Drupal- Knowledge of training and outreach project planning and concepts- Knowledge of effective public speaking techniques- Knowledge of Medicaid program policy, including BadgerCare Plus, FoodShare, Long Term Services, and Supports- General knowledge of Department/division functions (and of agencies that interface with the Department)- Understanding of strategic planning techniques applicable to formulating and re-shaping training systems and information sharing processes to effectively and proactively deliver health and human services messages and information about the Department programs to various audiences Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $29.00 - $33.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for an Oversight Analyst to join the Bureau of Quality Oversight team! This position is responsible for providing state oversight of programs that demonstrate consumer-responsive ways of reforming health and long-term care systems. As part of the Program Oversight Team, you will provide program and administrative support to Managed Care Organizations (MCOs), Health Management Organizations (HMOs), managed care contract agencies, Tribal agencies, and other providers of Department programs and services. The objective is to assure that individuals have access to all needed supports and services, and to assure coordination, communication, and collaboration among entities so that federal and state resources are used in the most cost-efficient and effective manner.The PTO policy for this position mirrors the State of Wisconsin policy! Benefits will be discussed during the interview process.Responsibilities:- Serve as the primary point of contact between assigned MCOs, HMOs, and the Bureau of Quality Oversight- Assure the MCOs and HMOs are meeting contracted Department program requirements and continually improving their performance in meeting the outcomes of their members- Take corrective action if MCOs or HMOs are not following contracts or staying in compliance- Take and write up complaints, implement and write policies, and assist with member enrollment- Provide administrative consultation in quality improvement activities and compliance with performance and outcome standards to assure that services are integrated, available, accessible, and efficiently delivered to all enrollees- Maintain knowledge regarding all facets of the MCOs or HMOs operations, including business systems developed to support the MCOs or HMOs core activity of care management and service provision- Be an expert in all areas of long term care and Medicaid managed care requirements including understanding the philosophy of person-centered care and personal outcomes, as well as working closely with assigned Member Care Quality Specialists/Contract Coordinator/Managed Care AnalystWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent skill in Microsoft Excel and other Microsoft programs- Strong, professional written and oral communication skills- Ability to collaborate and work well in a team-oriented environmentEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in a related field required- Previous experience with Medicaid and public program policy desired- Previous experience with healthcare and Health Management Organizations desired- Previous billing experience desired Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for an Oversight Analyst to join the Bureau of Quality Oversight team! This position is responsible for providing state oversight of programs that demonstrate consumer-responsive ways of reforming health and long-term care systems. As part of the Program Oversight Team, you will provide program and administrative support to Managed Care Organizations (MCOs), Health Management Organizations (HMOs), managed care contract agencies, Tribal agencies, and other providers of Department programs and services. The objective is to assure that individuals have access to all needed supports and services, and to assure coordination, communication, and collaboration among entities so that federal and state resources are used in the most cost-efficient and effective manner.The PTO policy for this position mirrors the State of Wisconsin policy! Benefits will be discussed during the interview process.Responsibilities:- Serve as the primary point of contact between assigned MCOs, HMOs, and the Bureau of Quality Oversight- Assure the MCOs and HMOs are meeting contracted Department program requirements and continually improving their performance in meeting the outcomes of their members- Take corrective action if MCOs or HMOs are not following contracts or staying in compliance- Take and write up complaints, implement and write policies, and assist with member enrollment- Provide administrative consultation in quality improvement activities and compliance with performance and outcome standards to assure that services are integrated, available, accessible, and efficiently delivered to all enrollees- Maintain knowledge regarding all facets of the MCOs or HMOs operations, including business systems developed to support the MCOs or HMOs core activity of care management and service provision- Be an expert in all areas of long term care and Medicaid managed care requirements including understanding the philosophy of person-centered care and personal outcomes, as well as working closely with assigned Member Care Quality Specialists/Contract Coordinator/Managed Care AnalystWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent skill in Microsoft Excel and other Microsoft programs- Strong, professional written and oral communication skills- Ability to collaborate and work well in a team-oriented environmentEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in a related field required- Previous experience with Medicaid and public program policy desired- Previous experience with healthcare and Health Management Organizations desired- Previous billing experience desired Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $45.00 - $55.00 per hour
      • 9:00 AM - 4:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for an experienced Project Manager. Under the general supervision of the Deputy Bureau Director, this position provides project management services related to bureau priority initiatives and complex services projects. The Project Manager will have a lead role in managing and coordinating various projects for the programs this office manages. Projects will include initiatives designed to reform the service delivery mechanisms throughout the state and systems improvement projects. Projects will also include internal employee engagement and development strategies, and systems change preparedness.The BEEP (Bureau of Eligibility, Enrollment, and Policy) ARPA Project manager will serve as the BEEP project and portfolio manager for all facets of the ARPA projects within the scope of approval. There are a number of projects that align with member-focused initiatives, system modernization, and building operational efficiencies. This PM will work in tandem with a DHS staff lead, PM, and other areas by which the PM will be responsible for, but not limited to, organizing all facets of the projects using the BEEP project process, organizing meetings, tracking deliverables, routing policy decisions, and coordinating across sections and through interactions with multiple different internal and external stakeholders. The Portfolio and Project manager will assist all Section Manager Advisors and other relative stakeholders (as identified in the project process) with creating and maintaining project documentation, managing the bureau's project portfolio as it relates to the federally approved funding. The Portfolio and Project Manager will also serve as another resource for system enhancements within the CARES system and other affiliated systems related to project implementation as it relates to all facets of the ARPA-funded projects.Responsibilities:- Work with internal and external stakeholders, including county staff and regional entities subcontracted with the Bureau, to operate programs locally throughout the state- Develop project plans for crosscutting initiatives that have overlapping functions as well as discreet elements- Develop program solutions and collaborate with other Project Managers and stakeholders to communicate the office's critical pathways- Apply systems solutions knowledge to program operations to improve efficiency, streamline data and reporting capabilities, and improve program outputs- Provide leadership, management, consulting, coordination, and business analysis for human services program projects; perform all phases of the project life cycle and project management methodology- Provide consulting, assistance, and training to bureau staff assigned to initiatives on project management techniques, processes, and best practices- Estimate, track, measure, and perform status reporting and resource planning- Develop, implement, and improve standards, policies, and processes related to project management- Assist in development and oversight of bureau-wide employee engagement initiatives- Keep abreast of trends and changes in industry standards and best practices for project managementWorking hours: 9:00 AM - 4:00 PMSkills:- Exceptional team building and leadership skills- Excellent and effective verbal and written communication skills including advanced presentation skills- Ability to establish and maintain effective working relationships across units and to manage and resolve conflicts over complex and sensitive issues- Ability to multi-task, manage time effectively, and establish and communicate priorities- Advanced business process improvement skills (assessment, design, and implementation)- Knowledge of Microsoft Professional Office suite and advanced skills with MS ProjectEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree- Training in formal project management methodologies; certification preferred- Knowledge of and experience with principles, methods, and tools for developing, scheduling, coordinating, and managing projects and resources (e.g. work breakdown structures, earned value, and critical path analysis)- Ability to estimate and plan project timelines, milestones, and task schedules- Ability to monitor and control project processes according to plan as well as the ability to manage problems and changes that arise in projects- Knowledge of and experience with methods and tools used for risk identification, risk management, and risk mitigation- Knowledge of and experience with information systems used in program operations- Knowledge of and experience with third-party vendor management methods- Knowledge of and experience with business requirements definition principles, practices, and techniques- Knowledge of portfolio management principles, methods, and tools- Knowledge of and experience with quality assurance and quality improvement processes- Ability to analyze incomplete information, evaluate alternatives, make appropriate recommendations for strategic and enterprise-wide solutions- Knowledge of the Health Insurance Portability and Accountability Act (HIPAA)- Experience in programmatic implications and policy and procedure development for changes that are systems driven- Knowledge of interface with information systems upgrades and changes in program operations- Knowledge of the use of information systems and business automation solutions available to program operations for use in managing initiatives Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for an experienced Project Manager. Under the general supervision of the Deputy Bureau Director, this position provides project management services related to bureau priority initiatives and complex services projects. The Project Manager will have a lead role in managing and coordinating various projects for the programs this office manages. Projects will include initiatives designed to reform the service delivery mechanisms throughout the state and systems improvement projects. Projects will also include internal employee engagement and development strategies, and systems change preparedness.The BEEP (Bureau of Eligibility, Enrollment, and Policy) ARPA Project manager will serve as the BEEP project and portfolio manager for all facets of the ARPA projects within the scope of approval. There are a number of projects that align with member-focused initiatives, system modernization, and building operational efficiencies. This PM will work in tandem with a DHS staff lead, PM, and other areas by which the PM will be responsible for, but not limited to, organizing all facets of the projects using the BEEP project process, organizing meetings, tracking deliverables, routing policy decisions, and coordinating across sections and through interactions with multiple different internal and external stakeholders. The Portfolio and Project manager will assist all Section Manager Advisors and other relative stakeholders (as identified in the project process) with creating and maintaining project documentation, managing the bureau's project portfolio as it relates to the federally approved funding. The Portfolio and Project Manager will also serve as another resource for system enhancements within the CARES system and other affiliated systems related to project implementation as it relates to all facets of the ARPA-funded projects.Responsibilities:- Work with internal and external stakeholders, including county staff and regional entities subcontracted with the Bureau, to operate programs locally throughout the state- Develop project plans for crosscutting initiatives that have overlapping functions as well as discreet elements- Develop program solutions and collaborate with other Project Managers and stakeholders to communicate the office's critical pathways- Apply systems solutions knowledge to program operations to improve efficiency, streamline data and reporting capabilities, and improve program outputs- Provide leadership, management, consulting, coordination, and business analysis for human services program projects; perform all phases of the project life cycle and project management methodology- Provide consulting, assistance, and training to bureau staff assigned to initiatives on project management techniques, processes, and best practices- Estimate, track, measure, and perform status reporting and resource planning- Develop, implement, and improve standards, policies, and processes related to project management- Assist in development and oversight of bureau-wide employee engagement initiatives- Keep abreast of trends and changes in industry standards and best practices for project managementWorking hours: 9:00 AM - 4:00 PMSkills:- Exceptional team building and leadership skills- Excellent and effective verbal and written communication skills including advanced presentation skills- Ability to establish and maintain effective working relationships across units and to manage and resolve conflicts over complex and sensitive issues- Ability to multi-task, manage time effectively, and establish and communicate priorities- Advanced business process improvement skills (assessment, design, and implementation)- Knowledge of Microsoft Professional Office suite and advanced skills with MS ProjectEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree- Training in formal project management methodologies; certification preferred- Knowledge of and experience with principles, methods, and tools for developing, scheduling, coordinating, and managing projects and resources (e.g. work breakdown structures, earned value, and critical path analysis)- Ability to estimate and plan project timelines, milestones, and task schedules- Ability to monitor and control project processes according to plan as well as the ability to manage problems and changes that arise in projects- Knowledge of and experience with methods and tools used for risk identification, risk management, and risk mitigation- Knowledge of and experience with information systems used in program operations- Knowledge of and experience with third-party vendor management methods- Knowledge of and experience with business requirements definition principles, practices, and techniques- Knowledge of portfolio management principles, methods, and tools- Knowledge of and experience with quality assurance and quality improvement processes- Ability to analyze incomplete information, evaluate alternatives, make appropriate recommendations for strategic and enterprise-wide solutions- Knowledge of the Health Insurance Portability and Accountability Act (HIPAA)- Experience in programmatic implications and policy and procedure development for changes that are systems driven- Knowledge of interface with information systems upgrades and changes in program operations- Knowledge of the use of information systems and business automation solutions available to program operations for use in managing initiatives Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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