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    1 job found in ossian, indiana

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        • Fort Wayne, Indiana
        • Permanent
        • $20.00 - $32.00 per hour
        • Various Shifts Available
        We are hiring Technical Support in Fort Wayne, IN.Technical Support - $20/HRSenior Technical Support - $32/HRTechnical Support Job Description:Technical Support Reps troubleshoot technical issues, provide timely customer feedback, support the roll-out of new applications, and dispatch field technicians, among other duties. Technical Support Officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.Responsibilities:Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Dispatching field technicians and working with them to resolve issues.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary parts.Supporting the roll-out of new applications.Providing support in the form of procedural documentation.Managing multiple cases at one time.Working hours: Various Shifts AvailableSkills:Attention to detail and good problem-solving skills.Excellent interpersonal skills.Good written and verbal communication.Education:BachelorsExperience:1-4 yearsQualifications:Degree in Computer Science or Information Technology preferred.Certification in Microsoft, Linux, or Cisco is advantageous.Prior experience in tech support, desktop support, or a similar role.Proficiency in Windows.Experience with remote desktop applications and help desk software. If interested, Apply Today! Once you apply, call our office at 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We are hiring Technical Support in Fort Wayne, IN.Technical Support - $20/HRSenior Technical Support - $32/HRTechnical Support Job Description:Technical Support Reps troubleshoot technical issues, provide timely customer feedback, support the roll-out of new applications, and dispatch field technicians, among other duties. Technical Support Officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.Responsibilities:Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Dispatching field technicians and working with them to resolve issues.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary parts.Supporting the roll-out of new applications.Providing support in the form of procedural documentation.Managing multiple cases at one time.Working hours: Various Shifts AvailableSkills:Attention to detail and good problem-solving skills.Excellent interpersonal skills.Good written and verbal communication.Education:BachelorsExperience:1-4 yearsQualifications:Degree in Computer Science or Information Technology preferred.Certification in Microsoft, Linux, or Cisco is advantageous.Prior experience in tech support, desktop support, or a similar role.Proficiency in Windows.Experience with remote desktop applications and help desk software. If interested, Apply Today! Once you apply, call our office at 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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